4 Ways to generate leads on social media

OABPO Blog Team Published on February 4, 2015

female-holding-cup-and-tablet-with-digital-notification-backgroundFor most people, social media is one of today s most popular and easily accessible sources of entertainment and information about people and matters they care about. For businesses, however, social media makes a powerful avenue for executing their digital marketing strategy.

Not only can you promote your brand and assist customers on top social networks and community apps, you can also generate leads from them. And we re not simply talking about creating shareable and viral content here. There are other surefire ways of getting your brand name and message out there to get potential customers talking about you and possibly contacting your business.

If you haven t adapted these strategies yet, it s time to use them in catapulting your own lead generation initiatives online.

1. Take advantage of hashtags

Twitter-bird-holding-megaphone

Hashtags are created to offer users an easy way to label posts and search for topics. By taking advantage of hashtags on platforms that have this feature, people can easily find you and vice versa. This is why many brands have been creating personalized hashtags not just to promote their campaigns but also to find and sort out posts asking for assistance.

What s more is that you can bask in the popularity of widely used hashtags to get your own share of exposure. Just think of how Arby s hitched on the Grammys conversation by tweeting about the hat worn by music artist Pharrell, which resembled the sandwich chain s logo. The tweet has garnered more than 75,000 retweets and 40,000 favorites since then. Whether it s an official hashtag for a massive event or a tailored one for a campaign that targets a specific audience, the key is to share relevant perspectives and join conversations real time.

2. Hold contests and make special offers

man-and-cellphone-images

Online competitions increase Page likes and followers if conducted well. The people who like your Facebook Page or follow you on Twitter are most likely qualified leads, so make sure that your contest prize would be of value to them. It s best to stick with simple mechanics instead of complicated multi-question quizzes to avoid putting off contestants.

The information you collect from people who wish to join your contests should also be kept at a minimum−just ask for important bits like email addresses, location, age, or gender. Giving away prizes or discount codes in exchange of customer endorsements is also a good way of spreading word about your campaign to audiences with similar interests as your current customers.

3. Make use of on-site lead generation tools

man-using-onsite-generating-tools

Social networks are turning more marketer-friendly by developing on-site tools for increasing sales and generating leads.

On Facebook, you can use a business tool called Offers to create deals on your Page. Once a customer purchases any of your deals, the activity can be published on their Timeline, making it visible to their network of other potential buyers. Twitter, on the other hand, has Cards, which you can use to show a summarized view of your product or service, including its price and store location. You can also use a straightforward lead generation Card where customers can enter their contact details if they find your offer interesting.

4. Initiate engagement with other brands

fingers-with-smiley-face

It s one thing to engage with customers by replying to their posts or proactively commenting, liking, sharing, or favoriting their activities, but it s another to initiate conversations with fellow brands and companies. Engaging with other brands may feel unnatural, but doing so shows your interest in creating a community of interested followers.

Interacting with another brand account also expands the scope of your influence, thus boosting your exposure to new potential leads. In fact, many Facebook Pages have been doing a successful job of introducing themselves to a bigger community by tagging a largely popular brand in stories where the latter is involved.

 

5 responses to “4 Ways to generate leads on social media”

  1. Joann says:

    Good points especially on #4!
    Some people think that it won’t do good especially considering the competition but I think it does the other way around. By engaging with other brands, you get to show your presence and expertise in your industry, just make sure though that you are doing it right (it’s no brainer that you shouldn’t do self-promotion on other companies’ pages).

  2. Hi Jeff. Just realized I haven’t created an “offer” yet on my Facebook Pages. I should give it a shot.
    I agree that recognizing other brands, through their Pages fosters online camaraderie. I get the chance to do this especially on events where I have resource persons. Part of the acknowledgement process is tagging their brand pages to let followers know where they can be reached.

  3. Jeffrey Aspacio says:

    There you go, Janette. That could be a social media campaign in the making.

  4. Rem Lucio says:

    These tips are really helpful!

  5. Great tips! I really need to know about this so I can be able to promote my website to my social media accounts. I would love to host a contest/giveaway soon! Looks so much fun 🙂

Join us on facebook
Open Access BPO 3 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗛𝗼𝗹𝗱𝘀 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗔𝗻𝗻𝘂𝗮𝗹 𝗕𝗹𝗼𝗼𝗱 𝗗𝗼𝗻𝗮𝘁𝗶𝗼𝗻 𝗗𝗿𝗶𝘃𝗲 𝗮𝘁 𝗠𝗮𝗸𝗮𝘁𝗶 𝗢𝗳𝗳𝗶𝗰𝗲

Open Access BPO recently concluded the Makati leg of its annual Blood Donation Drive, held in partnership with the Philippine Red Cross. OABPO Makati employees came together to donate blood and support this life-saving initiative, highlighting the #TeamOABPO's generosity and willingness to make a lasting impact beyond the workplace.

The company's Davao team will also hold its leg of the company's annual Blood Donation Drive on November 26.
Employees interested in donating are encouraged to watch out for internal communications for registration details.

#WeAreOABPO #OABPOcares
#OneForHealth #BloodDonationDrive
#SaveALife #CommunityCares
Open Access BPO 23 days ago
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.

From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.

This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.

——————————
𝘗𝘩𝘰𝘵𝘰𝘴 𝘴𝘩𝘰𝘸 #TeamOABPO Davao 𝘨𝘢𝘵𝘩𝘦𝘳𝘦𝘥 𝘦𝘢𝘳𝘭𝘪𝘦𝘳 𝘵𝘩𝘪𝘴 𝘮𝘰𝘯𝘵𝘩 𝘢𝘵 𝘉𝘢𝘭𝘪𝘬 𝘉𝘶𝘬𝘪𝘥 𝘍𝘢𝘳𝘮 & 𝘒𝘪𝘵𝘤𝘩𝘦𝘯 𝘧𝘰𝘳 𝘢 70𝘴 𝘳𝘦𝘵𝘳𝘰-𝘧𝘶𝘵𝘶𝘳𝘪𝘴𝘵𝘪𝘤 𝘤𝘦𝘭𝘦𝘣𝘳𝘢𝘵𝘪𝘰𝘯, 𝘩𝘰𝘯𝘰𝘳𝘪𝘯𝘨 𝘵𝘩𝘦 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘩𝘰𝘴𝘦 𝘥𝘦𝘥𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘦𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘩𝘢𝘷𝘦 𝘥𝘳𝘪𝘷𝘦𝘯 𝘢 𝘥𝘦𝘤𝘢𝘥𝘦 𝘰𝘧 𝘴𝘶𝘤𝘤𝘦𝘴𝘴 𝘢𝘯𝘥 𝘱𝘢𝘷𝘦𝘥 𝘵𝘩𝘦 𝘸𝘢𝘺 𝘧𝘰𝘳 𝘸𝘩𝘢𝘵 𝘤𝘰𝘮𝘦𝘴 𝘯𝘦𝘹𝘵.

#WeAreOABPO
#TeamOABPO
Open Access BPO 30 days ago
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.

It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.

#OABPOCSWeek2025
#CSWeek2025 #MissionPossible
#CSWeek #WeAreOABPO
Open Access BPO 31 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗼𝗻 𝗖𝗦 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟱:
𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 #TeamOABPO, 𝗢𝘂𝗿 𝗘𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗛𝗲𝗿𝗼𝗲𝘀

We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!

From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.

At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.

We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!

#OABPOCSWeek2025
#CSWeek2025 #MissionPossible
#WeAreOABPO
Open Access BPO 39 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗞𝗶𝗰𝗸𝘀 𝗢𝗳𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟱

Open Access BPO launched its #CustomerServiceWeek 2025 celebration with an event honoring its #CustomerSupport teams.

This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.

A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.

#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.

#CSWeek2025
#OABPOCSWeek2025
#WeAreOABPO #MissionPossible