How event marketing drives brand awareness and lead generation

Alistair Roque Published on May 6, 2015

corporate-event-lead-by-female-host
Event marketing is popular among brands because of its effectiveness in solidifying existing customer relationships and generating new ones. Modern customers are no longer easily captivated by marketing tactics of the past. Staging themed and interesting activities, however, creates an opportunity for customers to interact with brands face-to-face and experience firsthand the focus and brand personality that these companies promise to offer.

Expanding your brand’s reach

fans-raising-hands-during-concert

Brand identity is your key to standing out from the competition. Events are great avenues for enforcing your brand marketing strategies, enabling you to express your company s unique perspective in a human way. Participants of the event will see you as a person and not just a logo or a brand name. More importantly, they also get to meet other people who share the same interests that they have. This human interaction can add flavor to the kind of customer experience that you offer and can therefore make you stand out.

Needless to say, event marketing is a powerful tool for increasing brand awareness. By tapping the powers of social media marketing, you can create hype before the event and get people to talk about you and your upcoming project. This buzz can extend up until the day of the event itself or even afterward. A truly remarkable event will merit good reviews and feature articles which then can help you expand your business reach. You just need to develop a good digital marketing and publicity plans to match your event’s marketing endeavor.

Reaping the benefits of event marketing

Unlike traditional marketing strategies, you can use event marketing to target specific types of audience. People who will attend your event will be going there voluntarily. This participatory position gives you an advantage in generating more leads. Where else can you find better prospects than in an event where people gather because they’re curious about your products?

concert-even-with-hands-doing-heart-gesture

The event may not be the first time a prospect hears about you, but it can certainly be the most influential one. The key is inviting people who you know will be interested with your event s theme or topic. By participating in the event, your prospects are already showing interest in your brand. You just need to reinforce your chances of converting them into buyers by giving them exclusive offers or educating them about your brand.

In other words, carefully analyzing your customer base and getting in touch with the most willing and interested segments can lead you to having a huge pool of event attendees who are one step closer to spending for your products.

In order to become successful, your events must be buzzworthy, memorable, and valuable. Your goal must never be to just promote your brand or new products. Every event is an opportunity for you to connect with current and prospective customers. It should be viewed as an extension of the customer experience that you have committed to. When executed properly, the fruits of event marketing can be truly rewarding.

Join us on facebook
Open Access BPO 22 hours ago
High #CallCenter turnover can quietly drain profits and hurt #CustomerExperience.

When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.

Learn the hidden costs of #EmployeeAttrition and how to stop the cycle: https://buff.ly/sZsV8Rd

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Don't let turnover weaken your brand promise.
Ensure every support interaction reflects your brand's promise.

Our team builds stable, skilled #CustomerExperience call center teams so your brand delivers consistent, high quality #CX: https://buff.ly/FKBoGF9

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 4 days ago
๐—œ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—ต๐—ฒ๐—น๐—ฝ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚ ๐˜„๐—ถ๐—ป ๐—น๐—ผ๐˜†๐—ฎ๐—น ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€?

See how partnering with a #CallCenter can turn everyday interactions into loyalty-building opportunities: https://buff.ly/yzRlwvx

Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
โ€ข Simplify every interaction
โ€ข Improve satisfaction
โ€ข Support business growth
โ€ข Provide 24/7 customer support
โ€ข Scale operations with ease
โ€ข Adapt quickly to evolving customer needs

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Your #CX strategy deserves a partner who can deliver seamless, scalable support.

Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.

Partner with us today and see the difference: https://buff.ly/YR2L3nz

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 4 days ago
Customer expectations evolve fast
Ignore the signs and you risk losing customers

Learn the 5 #CustomerExperience rules that help brands stay trusted and competitive.
These practical habits can strengthen every interaction.

Read the full guide: https://buff.ly/RTD5KUx

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Make every #CallCenter interaction reflect your brandโ€™s promise.

Our team helps brands deliver exceptional #CX and inrpise lasting loyalty across every touchpoint: https://buff.ly/DzWzE7n

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 7 days ago
Your customers expect smooth, personalized, and up-to-date services and #CustomerSupport, not outdated workflows or one-size-fits-all support.

If #CustomerSatisfaction is dropping or churn is creeping up, it might be time for a change. You need to ask yourself:

๐—œ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐˜€๐˜๐—ถ๐—น๐—น ๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†โ€™๐˜€ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€?

Visit our blog to read about the telltale signs your #CX strategy needs a refresh: https://buff.ly/LGq6ugN

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Keeping a finger on the pulse of your #CX ensures no gap goes unnoticed.

Open Access BPO helps brands deliver exceptional #CustomerExperience and reinforces trust in every call center interaction.

Talk to our team to strengthen your customer experience: https://buff.ly/ma0v5Yq

#WeAreOABPO
#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 13 days ago
As holiday traffic spikes, #CustomerSupport #CallCenters and #ecommerce operations must tighten #DataSecurity now to protect customers and reputation.

Are you confident your customer data is fully protected this season?

Read more to make sure your business stays secure this season: https://buff.ly/6vg21BP

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.

Open Access BPO is trusted by global brands to safeguard sensitive information and maintain seamless customer support during high-demand periods.

Explore how outsourcing can help protect your customers and streamline operations: https://buff.ly/e5sxHDB

#CustomerSupport #CallCenterOutsourcing
#CyberSecurity #InformationSecurity #DataProtection
Open Access BPO 15 days ago
๐—ช๐—ต๐—ฎ๐˜ ๐—ถ๐—ณ #๐—”๐—œ ๐—ฐ๐—ผ๐˜‚๐—น๐—ฑ ๐—บ๐—ฎ๐—ธ๐—ฒ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐˜„๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ?

In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.

This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.

Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.

Get started today and see how we can help your business deliver faster, smarter, and more personalized support: https://buff.ly/V7wVeYT

#CustomerSupport #CallCenterOutsourcing