Can call center outsourcing services help you find the right sales team?

OABPO Blog Team Published on December 23, 2013

call-center-agent-applicants
Call center outsourcing can help you build a team that will bring in a significant increase to your revenues through sales services such as lead generation, digital marketing, telemarketing, and e-commerce website development. However, your outsourced staff should not just be able to carry out these services, but also possess the following skills and traits:

Collaborative spirit

call-center-agents-operation

A single salesperson may not be able to land major accounts alone nor meet the changing customer expectations. That’s why a successful sales team should compose of individuals who can work with a team and thrive for collective and not individual victory.

Initiative

Good sales people should be self-directed because if they are not, they may not be able to contribute to the accomplishments of the team. Having initiative will also help them have a rich knowledge of resources, provide peer support, and devise a comprehensive selling plan.

Proper time management

Without proper time management, sales opportunities may slip away. Managing time excellently will allow your sales team to coordinate effort and ensure that no transaction or engagement is missed because of time pressure. Time management will also help your team set the right priorities and develop time-based plans.

Strong communication

Communication is key in any team, and this is even more important in a sales team. Each time a member of your team finds a prospect or makes a successful sale, every other member, supervisors, and you should be contacted. A constant dialogue between the salespeople and the customers should also be kept to meet targeted quotas or deadlines and prevent sales opportunities from dropping.

Drive to win

Your sales team should enjoy the thrill of winning, as it will motivate them to accomplish the group’s goals. As their leader, you should be the one who encourages this behavior in everyone through talks or maybe even though monetary incentives.

Conclusion

Call center outsourcing can be the best way for you to implement sales campaigns through various channels or services, but the success of each campaign can only be determined if you find the right people who share the same dedication, goals, and positive traits as you.

Join us on facebook
Open Access BPO 8 hours ago
To improve your customer relationships, start by understanding what shapes their expectations.

This crucial first step helps you proactively meet their needs and build lasting loyalty.
By recognizing these influences, you can tailor your approach and consistently exceed what your customers anticipate.

Here are 7 things that can guide you: https://buff.ly/472hYqD

——————————
Strengthen customer connections with our trusted #CX services.

Let's explore how we can support your goals together: https://buff.ly/QAdtZXK

#WeSpeakYourLanguage
#CustomerExperience #CustomerSupport
#OutsourcingCallCenter #CX #CSat
Open Access BPO 11 hours ago
Employees leave when they're not given growth opportunities and exercise the full range of their skills.

Because happy, fulfilled, and motivated employees mean satisfied and loyal customers: https://buff.ly/zEB1yM4

——————————
Trust in a #outsourcing partner that invests in their employee's growth!
Learn more about Open Access BPO's #CareerDevelopment paths for our workforce: https://buff.ly/MoBwtoO

#WeSpeakYourLanguage
#EmployeeManagement
Open Access BPO Yesterday
Wishing our Muslim families and friends a blessed Eid al-Adha!

May this special day bring you immense joy, peace, and prosperity.
Let us remember the spirit of sacrifice and gratitude.

As families gather, may your homes be filled with warmth and your hearts with happiness.
May the blessings of Allah illuminate your path always.

#WeSpeakYourLanguage
#OABPOholidays #EidAlAdha
#EidAlAdha2025
Open Access BPO 2 days ago
This Pride Month, we reflect on the incredible strength that comes from embracing diverse perspectives and identities.

As a company built on a multilingual and multicultural foundation, Open Access BPO understands that true innovation flourishes when everyone feels a sense of belonging, safe, and protected.

Our commitment to #diversity and #inclusivity is woven into our core values, extending to every individual in our global teams.

We celebrate the LGBTQIA+ community this month and always, standing firm in our belief that respect and understanding pave the way for a more equitable future for all.

Happy #PrideMonth!

#WeSpeakYourLanguage
#OneWithDiversity #UnitedByLove
#OABPOSpeaksWithPride #Pride2025
Open Access BPO 3 days ago
Multilingual #CallCenter Open Access BPO recently completed its Plant it Forward: Tree-Planting Initiative 2025, a two-part event reflecting the company's growing commitment to environmental sustainability and corporate social responsibility.

This initiative saw enthusiastic participation from employees across their two Philippine offices in Makati and Davao.

Learn more about how Open Access BPO is making a difference.
Read the full story on our blog: https://buff.ly/srk5FGf

#WeSpeakYourLanguage
#OABPOPlantItForward
#OABPOcares #IdeaHubOABPO
Open Access BPO 4 days ago
Global expansions come with a unique set of challenges, especially when it comes to #CustomerExperience. Language barriers, cultural nuances, and security risks can make or break a brand's reputation.

That's why businesses turn to secure #MultilingualOutsourcing that bridges the cultural gap and secures #DataProtection and regulatory compliance.

Want to know why this is a critical investment for global success?
Read our latest blog to learn more: https://buff.ly/mq0wbdt

——————————
Multilingual capabilities and #DataSecurity are two of Open Access BPO's best assets.

Our seamless operational processes and professional teams of experts fuse together #MultilingualSupport for over 30 languages with #DataProtection practices.

Learn more about what we can do for brands: https://buff.ly/8a0Ruu7

#WeSpeakYourLanguage
#MultilingualCallCenter #DataSecurity
#MultilingualOutsourcing #CustomerService