Will outsourcing to the Philippines increase your sales?

OABPO Blog Team Published on November 14, 2013

male-call-center-agent-holding-dollar-billsCompanies of all sizes and from nearly every industry are outsourcing to the Philippines to find people with specialized skills to handle their crucial business processes. This enables these businesses to cut down on operational costs and focus on their core competencies.

Sales services are commonly offered by Philippine-based outsourcing firms with long traditions in lead generation, digital marketing, e-commerce, and telemarketing. Since the country is home to top international companies armed with proven effective marketing strategies, contracting a Filipino sales team could be a wise decision. After all, sales knowledge and experience is the best way to guarantee a sales boost.

Sales services that you can outsource

• Lead generation

A sales department will not find success without a healthy flow of leads. You should introduce your brand to people who are likely interested in your products, and you can do this by having a team of lead specialists who will come up with ways to generate a qualified list of probable buyers.

• Digital marketing

A visionary business owner living in the digital age should embrace the newest methods to reach the right market. Digital marketing could help give your brand a positive presence on the latest platforms, be it on the Internet or through mobile channels.

busy-call-center-agents

• Telemarketing

Outbound telemarketers will offer deals to your prospective clients through the old fashion art of pounding the phone. Since English is an official language in the Philippines, Filipino sales representatives can easily build rapport and converse naturally with your Western market.

• E-commerce services

Business transactions have also taken on a digital shift. More and more shoppers opt for modern means of purchasing goods, and they do so under the convenience of apps and social media. You can hire outside talents to build your online store by outsourcing to the Philippines.

Outsourcing your sales functions to a country with low labor costs and high professional availability like the Philippines can be a very effective sales strategy. This will not only lower your expenses but also help you determine the correct services to farm out and choose qualified people to carry out these services.

Join us on facebook
Open Access BPO 17 hours ago
#CustomerExperience expectations are constantly evolving.
To stay ahead this 2025, your brand must proactively address emerging challenges and capitalize on the latest trends.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲 #𝗖𝗫 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻?
𝗙𝘂𝘁𝘂𝗿𝗲-𝗽𝗿𝗼𝗼𝗳 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱'𝘀 𝗖𝗫 𝘁𝗼𝗱𝗮𝘆.

Join us as we explore the evolving customer landscape and anticipate their future needs: https://buff.ly/3E1CgIB

----------
Successfully navigating these evolving customer expectations often requires a strategic partnership with a competent outsourcer.

Contact us today to learn more about how Open Access BPO can help your brand deliver exceptional #CX: https://buff.ly/4jkQQep

#WeSpeakYourLanguage
#CustomerService #CallCenterOutsourcing
#OutsourcingCX #CustomerSupport
Open Access BPO 19 hours ago
Customer experiences shouldn't just be good – they should be unforgettable.
Your brand needs to leave a lasting mark on every interaction, turning satisfied customers into loyal advocates.

Want to know how? Read now: https://buff.ly/4g9ptRA

----------
Ready to experience the Open Access Difference?

Connect with our #CustomerExperience experts today at https://buff.ly/4g5teHT.
Let's build a relationship that lasts!

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 4 days ago
Providing excellent #CustomerExperience is the best way to retain customers, ensure loyalty, and acquire new ones.

Good thing there are a lot of ways to ensure a pleasant #CX, such as these: https://buff.ly/40jRZu4

----------
Give your customers the best service they deserve.
Let's plan the best ways you can do that: https://buff.ly/40z6wTW

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 6 days ago
𝗖𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝘀𝗵𝗿𝗶𝗻𝗸𝗮𝗴𝗲 refers to the time within which agents are being paid even if they're unable to assist customers.

Here are some tips to minimize shrinkage by optimizing your agents' time and boosting #productivity: https://buff.ly/40iGKlH

----------
Contact us for our tried-and-tested processes to target shrinkage and improve #CustomerExperience: https://buff.ly/4jcIPYV

#WeSpeakYourLanguage
#CustomerService #CustomerSupport
Open Access BPO 6 days ago
Delivering exceptional #CustomerService through an outsourced #CallCenter hinges on a dedicated and motivated agent workforce.

However, the inherent pressures of this demanding role can lead to burnout, significantly impacting the quality of service your brand provides.

Here are key indicators that your #CustomerExperience team may be struggling: https://buff.ly/4jhS8qo

----------
Our processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/4hbt3vn

#WeSpeakYourLanguage
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 6 days ago
#CustomerExperiences can be a minefield for brands, with many struggling to consistently deliver truly satisfying interactions.

But don't despair! A genuine apology can be the key to salvaging a situation and rebuilding trust.

See how a well-crafted apology can transform a negative experience into a positive one on our blog: https://buff.ly/4hf47Du

----------
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/4jbJE4b

#WeSpeakYourLanguage
#CallCenter #CX #OutsourcingCallCenter
#CustomerServiceCallCenter