MAKATI CITY, Philippines, June 2, 2025 — Multilingual call center Open Access BPO successfully completed its “Plant it Forward: Tree-Planting Initiative 2025,” a two-part event reflecting the company’s growing commitment...
OABPO Taipei: Ten Years Strong Bohemian Flair in Manila An Awesome Decade in Davao Every year, multilingual Open Access BPO (OABPO) rings in the new year with a grand celebration,...
To cap off 2024, employees at Open Access BPO, a multilingual outsourcing firm, dedicated their final weekend to spreading holiday cheer by sharing meal with vulnerable members of the community....
Open Access BPO was recognized with the Prime Occupier Award by leading commercial property developer Robinsons Land Corporation (RLC) for its exceptional commitment to designing employee-centric workspaces and optimizing its...
As a testament to its dedication to employee development, multinational customer support call center, Open Access BPO, is raising the bar for people growth with the launch of OACIS. Designed...
Makati City, Philippines, July 1, 2024 – Open Access BPO has achieved ISO certification, recognizing the multilingual call center company’s information security management excellence. Open Access BPO received ISO/IEC 27001:2022...
Open Access BPO didn’t seem to mind the cool weekend winds as employees donned their best summer outfits in Endless Summer: The Open Access BPO Kick-Off Party 2024. Held last...
The Philippine sports culture revolves around three games: basketball, volleyball, and boxing. Every now and then, though, there are sports that have become a topic among Filipino fans because a...
Tech Rebalances with Big Layoffs Sandwiched by the recent news cycles of the crypto implosion and Muskian-Twitting chaos, the largest technology companies’ layoffs have taken center stage. Layoffs.fyi shows tech...
We’ve all encountered Internet trolls. They thrive in any virtual space where conversations take place—online forums, review websites, and social media threads, to name a few. The Internet is one...
When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.
Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
• Simplify every interaction
• Improve satisfaction
• Support business growth
• Provide 24/7 customer support
• Scale operations with ease
• Adapt quickly to evolving customer needs
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Your #CX strategy deserves a partner who can deliver seamless, scalable support.
Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.
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Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.
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In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.
This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.
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