OABPO Taipei: Ten Years Strong Bohemian Flair in Manila An Awesome Decade in Davao Every year, multilingual Open Access BPO (OABPO) rings in the new year with a grand celebration, uniting its teams in a spirited kickoff that sets the tone for the months ahead. More than just parties, these are moments for employees to […]
To cap off 2024, employees at Open Access BPO, a multilingual outsourcing firm, dedicated their final weekend to spreading holiday cheer by sharing meal with vulnerable members of the community. On December 27, volunteers from the company’s various teams and departments gathered in the company cafeteria to prepare hot rice meals. With the assistance of […]
Open Access BPO was recognized with the Prime Occupier Award by leading commercial property developer Robinsons Land Corporation (RLC) for its exceptional commitment to designing employee-centric workspaces and optimizing its offices at the Robinsons Summit Center (RSC) in Makati City. The award was presented during the unveiling of RSC’s newly renovated lobby on December 12, […]
As a testament to its dedication to employee development, multinational customer support call center, Open Access BPO, is raising the bar for people growth with the launch of OACIS. Designed to inspire, support, and guide employees towards their goals, the new coaching platform aims to transform how the company nurtures talent. “OACIS is a significant […]
Makati City, Philippines, July 1, 2024 – Open Access BPO has achieved ISO certification, recognizing the multilingual call center company’s information security management excellence. Open Access BPO received ISO/IEC 27001:2022 Standard Certificate for its secure customer experience, content management, and back office services. This certifies that the company meets the rigorous information security management standards […]
Open Access BPO didn’t seem to mind the cool weekend winds as employees donned their best summer outfits in Endless Summer: The Open Access BPO Kick-Off Party 2024. Held last Saturday, February 3, the multilingual call center celebrated 2023 with gratitude for everyone’s hard work and embraced 2024 as a year of abundant growth opportunities. […]
The Philippine sports culture revolves around three games: basketball, volleyball, and boxing. Every now and then, though, there are sports that have become a topic among Filipino fans because a local athlete represents the country on the international stage. Take rugby, for instance. In recent years, Filipino athletes have proven to be formidable rugby players. […]
Tech Rebalances with Big Layoffs Sandwiched by the recent news cycles of the crypto implosion and Muskian-Twitting chaos, the largest technology companies’ layoffs have taken center stage. Layoffs.fyi shows tech firms moving to cut payroll as they react to a global economy returning to pre-COVID conditions. Global uncertainty as interest rates rise to combat inflation […]
We’ve all encountered Internet trolls. They thrive in any virtual space where conversations take placeโonline forums, review websites, and social media threads, to name a few. The Internet is one of the most revolutionary innovations we’ve seen in the past few decades. Its biggest triumph, perhaps, is granting us the freedom to express our opinions […]
Commonly used in the telephony industry, skills-based routing is far from being a new concept. If you still haven’t rolled out this call assignment solution in your call center, this guide is for you. As more and more brands come to realize just how crucial the customer experience is, many of them have begun to […]