Open Access BPO Affirms Pledge to Ensure Employee Safety with Vaccination Campaign

Luis Anthony Oliveros Published on December 20, 2021

Multilingual call center Open Access BPO reaffirmed its commitment to keep its employees safe with its health and safety protocols and its recently concluded COVID-19 vaccination campaign.

The Let’s Get the Jab Done! initiative was launched in September to encourage employees from the company’s Philippine offices to register and receive the COVID-19 vaccine through the government’s Resbakuna program.

health and safety protocols company event poster

 

Fully vaccinated employees and those who have received their first dose had the chance to win in the raffle.

The prizes included P5,000, P10,000, P15,000, and a P100,000 grand prize.

“With Let’s Get the Jab Done!, we hope to further inspire others to take proactive actions to protect themselves and their families, and help curb the spread of the virus.” said Open Access BPO CEO Global Vice President Joy Sebastian.

The raffle took place during the company’s recent townhall meeting where Sebastian addressed employee inquiries and concerns and shared company updates.

Open Access BPO’s immediate pandemic response prioritizes its employees by implementing various health and safety protocols, including:

  • encouraging a work-from-home setup to lessen possibilities of viral exposure;
  • regular office sanitation for those who have chosen to work on-site;
  • enforcing health protocols within the office premises;
  • launching an information drive to educated employees about COVID-19; and
  • a series of online workshops for taking care of their mental health during the pandemic.

 

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Open Access BPO 5 days ago
As holiday traffic spikes, #CustomerSupport #CallCenters and #ecommerce operations must tighten #DataSecurity now to protect customers and reputation.

Are you confident your customer data is fully protected this season?

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Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.

Open Access BPO is trusted by global brands to safeguard sensitive information and maintain seamless customer support during high-demand periods.

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#CustomerSupport #CallCenterOutsourcing
#CyberSecurity #InformationSecurity #DataProtection
Open Access BPO 7 days ago
๐—ช๐—ต๐—ฎ๐˜ ๐—ถ๐—ณ #๐—”๐—œ ๐—ฐ๐—ผ๐˜‚๐—น๐—ฑ ๐—บ๐—ฎ๐—ธ๐—ฒ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜€๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐˜„๐—ถ๐˜๐—ต๐—ผ๐˜‚๐˜ ๐—ฟ๐—ฒ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ถ๐—ป๐—ด ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ?

In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.

This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.

Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf

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Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.

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Open Access BPO 11 days ago
Can your outsourced #CustomerSupport team handle a flood of holiday shoppers without missing a beat?

The holidays are coming in too fast and too hot for many brands to even get their sales, #CustomerExperience, and websites ready in time.

Over the Open Access BPO Blog, we've put together a checklist that highlights actionable steps for smoother website navigation, faster checkout, and reliable postโ€‘purchase support.

These measures are designed to help online retailers manage higher traffic while keeping customers satisfied.

Explore the full checklist to strengthen your CX this season:
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Elevate customer experience by partnering with a #CallCenter that goes the extra mile 24/7: https://buff.ly/BugTbEz

#CustomerSupport #CallCenterOutsourcing
Open Access BPO 15 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—•๐—ฎ๐˜‡๐—ฎ๐—ฎ๐—ฟ ๐—›๐—ถ๐—ด๐—ต๐—น๐—ถ๐—ด๐—ต๐˜๐˜€ ๐—ง๐—ฒ๐—ฎ๐—บ ๐—œ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐—น ๐—™๐—ถ๐—ป๐—ฑ๐˜€

The Open Access BPO Bazaar took place last Thursday and Friday at the company's Makati office, bringing employees together for a two-day showcase of homegrown products and personal ventures. The activity highlighted the creative interests of participating teams, who converted the site's cafeteria into a lively marketplace for colleagues to explore.

Employees offered a range of items that included ready-to-wear clothing, footwear, pastries, sweets, handcrafted paper goods, and assorted refreshments. A grilling station set up in the outdoor al fresco area provided freshly cooked Pinoy street food, giving attendees an additional point of interest throughout both days.

The company's barista DJs supported the event by serving coffee and playing music that contributed to a comfortable and welcoming environment for visitors.

The bazaar is part of the organization's ongoing #EmployeeEngagement program, which aims to provide meaningful activities that encourage connection, creativity, and pride within the OABPO community.

#WeAreOABPO #TeamOABPO
Open Access BPO 27 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—›๐—ผ๐—น๐—ฑ๐˜€ ๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น ๐—”๐—ป๐—ป๐˜‚๐—ฎ๐—น ๐—•๐—น๐—ผ๐—ผ๐—ฑ ๐——๐—ผ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ ๐—ฎ๐˜ ๐— ๐—ฎ๐—ธ๐—ฎ๐˜๐—ถ ๐—ข๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ

Open Access BPO recently concluded the Makati leg of its annual Blood Donation Drive, held in partnership with the Philippine Red Cross. OABPO Makati employees came together to donate blood and support this life-saving initiative, highlighting the #TeamOABPO's generosity and willingness to make a lasting impact beyond the workplace.

The company's Davao team will also hold its leg of the company's annual Blood Donation Drive on November 26.
Employees interested in donating are encouraged to watch out for internal communications for registration details.

#WeAreOABPO #OABPOcares
#OneForHealth #BloodDonationDrive
#SaveALife #CommunityCares
Open Access BPO 47 days ago
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.

From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.

This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.

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๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ๐˜ด ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ #TeamOABPO Davao ๐˜จ๐˜ข๐˜ต๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ๐˜ฅ ๐˜ฆ๐˜ข๐˜ณ๐˜ญ๐˜ช๐˜ฆ๐˜ณ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฎ๐˜ฐ๐˜ฏ๐˜ต๐˜ฉ ๐˜ข๐˜ต ๐˜‰๐˜ข๐˜ญ๐˜ช๐˜ฌ ๐˜‰๐˜ถ๐˜ฌ๐˜ช๐˜ฅ ๐˜๐˜ข๐˜ณ๐˜ฎ & ๐˜’๐˜ช๐˜ต๐˜ค๐˜ฉ๐˜ฆ๐˜ฏ ๐˜ง๐˜ฐ๐˜ณ ๐˜ข 70๐˜ด ๐˜ณ๐˜ฆ๐˜ต๐˜ณ๐˜ฐ-๐˜ง๐˜ถ๐˜ต๐˜ถ๐˜ณ๐˜ช๐˜ด๐˜ต๐˜ช๐˜ค ๐˜ค๐˜ฆ๐˜ญ๐˜ฆ๐˜ฃ๐˜ณ๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ, ๐˜ฉ๐˜ฐ๐˜ฏ๐˜ฐ๐˜ณ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฑ๐˜ฆ๐˜ฐ๐˜ฑ๐˜ญ๐˜ฆ ๐˜ธ๐˜ฉ๐˜ฐ๐˜ด๐˜ฆ ๐˜ฅ๐˜ฆ๐˜ฅ๐˜ช๐˜ค๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฆ๐˜น๐˜ฑ๐˜ฆ๐˜ณ๐˜ต๐˜ช๐˜ด๐˜ฆ ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜ฅ๐˜ณ๐˜ช๐˜ท๐˜ฆ๐˜ฏ ๐˜ข ๐˜ฅ๐˜ฆ๐˜ค๐˜ข๐˜ฅ๐˜ฆ ๐˜ฐ๐˜ง ๐˜ด๐˜ถ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฑ๐˜ข๐˜ท๐˜ฆ๐˜ฅ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ธ๐˜ข๐˜บ ๐˜ง๐˜ฐ๐˜ณ ๐˜ธ๐˜ฉ๐˜ข๐˜ต ๐˜ค๐˜ฐ๐˜ฎ๐˜ฆ๐˜ด ๐˜ฏ๐˜ฆ๐˜น๐˜ต.

#WeAreOABPO
#TeamOABPO