Open Access BPO Secures Safety Seal Certification

Luis Anthony Oliveros Published on October 28, 2021

Open Access BPO, a multinational business process outsourcing (BPO) firm, announced that its flagship facility in Makati, Philippines received Safety Seal Certification from the Department of Trade and Industry.

This certification verifies that a Philippine-based company complies with the public health standards set by the government. It attests that a company has the appropriate health and safety measures to help curb the spread of COVID-19 as it continues operations.

Open Access BPO Safety Seal Certification

“We have always taken steps to safeguard the health of our employees and everyone who visits our facilities,” said Open Access BPO CEO Ben Davidowitz. “This Safety Seal certification is the result of our health protocols ramped up when the pandemic erupted last year. We encouraged our people to work from their homes and have been implementing strict measures to ensure the safety of those who volunteered to work on-site.”

Some of the safety measures at Open Access BPO’s facilities in the Glorietta 2 Corporate Center include:

  • regular office sanitation;
  • prohibiting physical contact;
  • requiring the use of face masks and other personal protective equipment;
  • submission of health declaration forms before entrance;
  • installation of non-contact temperature checks; and
  • allocation of isolation areas for potentially symptomatic employees.

“Our Safety Seal Certification reflects our commitment to upholding our responsibilities to our clients, our employees, and our community.” Davidowitz added. “Open Access BPO joins thousands of businesses in the ongoing fight to stem the mounting COVID-19 cases.”

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Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
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๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐—•๐——๐—ข ๐—Ÿ๐—ถ๐—ณ๐—ฒ ๐˜๐—ผ ๐—ฃ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ฒ ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—Ÿ๐—ถ๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜† ๐—ช๐—ฒ๐—ฏ๐—ถ๐—ป๐—ฎ๐—ฟ ๐˜๐—ผ ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ๐˜€

Open Access BPO recently hosted an exclusive financial literacy webinar on May 22, 2025, specifically designed to equip its employees with essential knowledge for personal #FinancialSecurity.

The event, ๐—ช๐—ต๐—ฎ๐˜'๐˜€ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฃ๐—น๐—ฎ๐—ป ๐—•?: ๐—ฃ๐—ฟ๐—ผ๐˜๐—ฒ๐—ฐ๐˜๐—ถ๐—ป๐—ด ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—™๐˜‚๐˜๐˜‚๐—ฟ๐—ฒ ๐˜„๐—ถ๐˜๐—ต ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜ ๐—™๐—ถ๐—ป๐—ฎ๐—ป๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด, was organized in collaboration with @BDO Life and featured the financial organization's Senior Assistant VP, Edward Castro as guest lecturer.

The webinar centered on crucial aspects of #ProtectionPlanning, offering clear, actionable guidance on how to secure future financial stability. It explored a range of practical financial strategies, from traditional savings and investments to entrepreneurial ventures.

This initiative is a reflection of Open Access BPO's deep commitment to the overall well-being and financial stability of its workforce. This webinar is one of many planned employee engagement activities aimed to help our employees grow personally and professionally.

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Open Access BPO 22 hours ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ฐ๐—ผ๐—ป๐˜๐—ถ๐—ป๐˜‚๐—ฒ๐—ฑ ๐—ถ๐˜๐˜€ ๐—ฑ๐—ฒ๐—ฑ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐˜๐—ผ ๐—ฒ๐—ป๐˜ƒ๐—ถ๐—ฟ๐—ผ๐—ป๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐—น ๐—ฟ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ต๐—ฒ ๐—น๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐——๐—ฎ๐˜ƒ๐—ฎ๐—ผ ๐—น๐—ฒ๐—ด ๐—ผ๐—ณ ๐—ถ๐˜๐˜€ ๐™‹๐™ก๐™–๐™ฃ๐™ฉ ๐™ž๐™ฉ ๐™๐™ค๐™ง๐™ฌ๐™–๐™ง๐™™ ๐˜๐—ฟ๐—ฒ๐—ฒ-๐—ฝ๐—น๐—ฎ๐—ป๐˜๐—ถ๐—ป๐—ด ๐—ถ๐—ป๐—ถ๐˜๐—ถ๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ผ๐—ป ๐— ๐—ฎ๐˜† ๐Ÿญ๐Ÿฐ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฑ.

Held in Barangay Eden, Toril District in Davao City's upland Toril District, employee volunteers planted 100 seedlings of the Philippine indigenous white Lauaan forest tree.

Partnering with the Department of Environment and Natural Resourcesโ€“Community Environment and Natural Resources Office (DENR-CENRO), this effort aids in the vital reforestation and rehabilitation of the Talomo-Lipadas Watershed, a crucial water source for Davao City.

๐˜—๐˜ญ๐˜ข๐˜ฏ๐˜ต ๐˜ช๐˜ต ๐˜๐˜ฐ๐˜ณ๐˜ธ๐˜ข๐˜ณ๐˜ฅ highlights Open Access BPO's deep corporate social responsibility, demonstrating a tangible commitment to environmental impact and fostering a sustainable community.

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Open Access BPO Yesterday
It's easy to assume that dips in your #CustomerService team's #productivity is because of laziness.

But be extra observant, because it could be an indication of a deeper concern: ๐—ฐ๐—ต๐—ฟ๐—ผ๐—ป๐—ถ๐—ฐ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐—ฏ๐˜‚๐—ฟ๐—ป๐—ผ๐˜‚๐˜.

๐—•๐˜‚๐—ฟ๐—ป๐—ผ๐˜‚๐˜ ๐—ฐ๐—ฎ๐—ป ๐—น๐—ฒ๐—ฎ๐—ฑ ๐˜๐—ผ:
โ€ข low productivity
โ€ข high employee attrition
โ€ข tanking service levels

Here are indications that your #CustomerSupport agents are burning out (and some team management tips for handling them!): https://buff.ly/UGegOw8

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Go with the #outsourcing #BPO that cares for its teams: https://buff.ly/WKtkHMe

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Open Access BPO Yesterday
Night shift work inherently presents unique hurdles for #CallCenter agents, primarily through the disruption of natural sleep cycles.

This impact on their well-being can be substantial.

Here's how to foster a more supportive environment for your night shift team: https://buff.ly/SbBAZ1R

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We're an employee-centric BPO company, so fostering a culture of employee care is part of our core.

Learn how ensure employee satisfaction with programs and opportunities for our teams to grow and thrive: https://buff.ly/3yaDcXW

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#CallCenterManagement #EmployeeManagement
#MentalHealthMonth #MHM2025 #OABPOforMentalHealth
#MentalHealthAwarenessMonth
Open Access BPO 5 days ago
Delivering exceptional #CustomerExperience starts with a passionate, unified team.
But if your #CallCenter agents are struggling with poor team dynamics and a lack of teamwork, it's time to intervene.

To supercharge employee engagement in your #ContactCenter, consider these powerful coaching strategies: https://buff.ly/w89ehB3

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Ready to transform your customer experience and build an unstoppable team?

For quality #outsourcing frontlined by diligent, skilled experts: https://buff.ly/3yaDcXW

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#EmployeeDevelopment #CX #ElevateCX
#OutsourcingCallCenter #CallCenterTraining
Open Access BPO 7 days ago
How can we build stronger, more resilient teams together?
The answer starts with empowering employees to prioritize their well-being.

Self-care isn't a perk, it's a foundation for success for any brand, but only if you're sincere in your employee care.

Here are helpful ways to ensure employee self-care: https://buff.ly/pwwtsoR

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
We empower our teams to create #CustomerExperiences for your customers.

Our workplaces are built to prioritize self-care for our employees and drive success for our partners.
Outsource with us: https://buff.ly/3yaDcXW

#WeSpeakYourLanguage
#MentalHealthMonth #MHM2025
#MentalHealthAwarenessMonth
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