What Services Can Help Prepare E-Commerce Sites for the Holidays?

OABPO Blog Team Published on November 29, 2013

E-commerce websites can benefit from outsourced back office solutions that can give your online shop the visual overhaul and marketing boost it needs for the holidays.

Here are some of the services you can outsource for the season and the specific add-ons they can give to your online business:

  • Web Development for Making a Delivery Calendar


    ecommerce site holiday calendar

    Post a calendar containing shipping schedules, cutoff periods, and order deadlines. With this, your customers will know the right time to order and can estimate the days it will take for their orders to arrive at their doorstep.

    A delivery calendar will be especially helpful during the holidays when order placements can pile up; giving advanced notice and keeping track of crucial dates could prevent delivery delays. You wouldn’t want your turkey to arrive after Thanksgiving, would you? And where would you put your presents if they arrived after the Christmas tree has been taken down?

  • Content Moderation and Management for Creating Gift Guides

    e-commerce depiction multi-colored miniature shopping bags on laptop

    A gift guide will make it easy for the visitors of your e-commerce site to pick items from your inventory. The guide can suggest which products go perfectly with each other and who would likely appreciate the types of goods you offer.

    Through product descriptions, reviews, ratings, and comparisons, your customers would be able to choose the right presents for their coworkers, family, and friends. Moreover, this can help cross-sell and upsell your products as it can encourage buyers to find other items they may also want to purchase, helping increase the amount of sales per transaction.

  • Rich Media Content for Designing Holiday Promos and Advertising


    e-commerce web designer with rich media

    Tell your market that you are slashing the prices on your goods, and do so in a way that would make your ads noticeable because your competitors will also be amping up their promotional schemes. Get help from an outsourced services provider that offers rich media development solutions to create posters and animated videos to promote your e-commerce website.

    Apart from visually appealing content; you should also highlight discounts or taglines that would make your ads engaging and informative. These materials could be used on your social media and mobile channels as well to reach your market better and boost customer loyalty. Additionally, rich media development can give your website, online store, and newsletters a holiday feel through fun Christmas-themed imagery.

  • Digital Marketing for Sending Email Blasts


    e-commerce email on mobile phone

    Start sending early email blasts to let your consumers know what promotions you will be running, but it should be clever to hold out some intriguing details about potential bargains. This can raise anticipation and drive traffic to your website. Consumers will look forward to the time when the discounts could take effect, so invite them to check your website frequently to be the first to get their hands on the bargain. Alternatively, you could email shipping schedules to encourage people to place orders early and avoid the holiday rush.

The holiday season is an exciting time for everyone, consumers and businesses alike. People will prepare for their spending, so Internet entrepreneurs should also get ready using web services to make sure that their e-commerce website can handle the influx of shoppers.

Heighten customer experience with Open Access BPO’s smart business solutions for e-commerce brands. Our customer service, technical support, back office support, and knowledge process support are delivered 24/7 in more that 30 languages for assured high-CX for global customers. Contact us today!

 

Read More

Join us on facebook
Open Access BPO Yesterday
Your #CRM is the bedrock of exceptional #CustomerExperiences and enduring customer relationships.

To ensure this foundation remains strong, consistent maintenance and timely updates are crucial for sustained success

Visit our blog to learn about the potential pitfalls of neglecting your CRM and understand how to keep it a powerful asset: https://buff.ly/oct6pIg

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Delivering the best #CX requires a dedicated team committed to exceeding expectations and ensuring #CustomerSatisfaction at every touchpoint.

Let's connect and see how we can empower your customer relationships: https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer
Open Access BPO 4 days ago
It's easy to focus on tech skills and language when hiring #CustomerSupport staff.
But are we missing those other qualities that truly make a #CustomerExperience exceptional?

What hidden talents separate a good agent from a great one?

๐—›๐—ฒ๐—ฟ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ ๐˜€๐—ผ๐—บ๐—ฒ ๐—ฐ๐—ฟ๐—ถ๐˜๐—ถ๐—ฐ๐—ฎ๐—น ๐—ฏ๐˜‚๐˜ ๐˜‚๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฒ๐—ฑ ๐˜€๐—ธ๐—ถ๐—น๐—น๐˜€ ๐˜๐—ต๐—ฎ๐˜ #๐—ช๐—ผ๐˜„๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—น๐—ฒ๐—ฎ๐—ฑ ๐˜๐—ผ #๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ๐—Ÿ๐—ผ๐˜†๐—ฎ๐—น๐˜๐˜†: https://buff.ly/QGNxaJG

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Our recruitment, training, and quality assurance best practices have helped transform our partners' #BrandExperience.

Contact us right now for heightened #CustomerExperience that sets your brand apart:
https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer
Open Access BPO 6 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—Ÿ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐—ฎ๐—ด๐—ฒ๐˜€ ๐—œ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ ๐—ณ๐—ผ๐—ฟ ๐—˜๐—ป๐—ต๐—ฎ๐—ป๐—ฐ๐—ฒ๐—ฑ ๐—ง๐—ฒ๐—ฎ๐—บ ๐——๐˜†๐—ป๐—ฎ๐—บ๐—ถ๐—ฐ๐˜€

Open Access BPO Manila recently hosted ๐ˆ๐ฆ๐ฉ๐ซ๐จ๐ฏ ๐๐ฅ๐š๐ฒ ๐‹๐š๐› on March 28th, bringing new experiences to its workforce.

This engaging session provided a hands-on experience designed to cultivate collaboration, creative problem-solving, and stronger communication skills among team members. By exploring the fundamentals of improvisation in a supportive environment, participants enhanced their adaptability and teamwork abilities โ€“ qualities crucial for effective partnerships and workplace harmony.

This initiative underscores Open Access BPO's commitment to fostering a dynamic and people-centric work culture, ultimately benefiting our partners through more cohesive and innovative service delivery.

#WeSpeakYourLanguage
Open Access BPO 7 days ago
Ready to elevate your brand? Open Access BPO empowers you to unlock new opportunities and achieve scalable growth.

From customer support to back-office solutions, we're your partner in expansion.

#WeSpeakYourLanguage
Open Access BPO 13 days ago
Call center managers are responsible for keeping operations running smoothly.
This means they also have to take note of the usual issues they need to keep at bay.

๐—›๐—ฒ๐—ฟ๐—ฒ ๐—ฎ๐—ฟ๐—ฒ ๐Ÿฐ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฏ๐—ถ๐—ด๐—ด๐—ฒ๐˜€๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฏ๐—น๐—ฒ๐—บ๐˜€ ๐˜๐—ต๐—ฎ๐˜ #๐—–๐—ฎ๐—น๐—น๐—–๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ๐˜€ ๐—บ๐˜‚๐˜€๐˜ ๐—ณ๐—ฎ๐—ฐ๐—ฒ: https://buff.ly/CCAZeNL

---------
Our industry expertise and the skilled workforce enable us to create exceptional experiences for your customers.

Call us today and let's start building the best team for your brand:
https://buff.ly/zQqgKkw

#WeSpeakYourLanguage
#CustomerSupport #CX #CSat
#CustomerSatisfaction #outsourcing
Open Access BPO 14 days ago
The Holy Week is a time to renew our faith and find peace in reflection.

If youโ€™re traveling to be with family or friends or venturing on a pilgrimage, do so with patience and caution.

Let's extend care not just to our loved ones but also to everyone we share the road with. May your journey be safe, and may this season bring you clarity and renewal.

#WeSpeakYourLanguage
#OABPOholidays #HolyWeek
#MahalNaAraw #HolyWeek2025