What Services Can Help Prepare E-Commerce Sites for the Holidays?

OABPO Blog Team Published on November 29, 2013

E-commerce websites can benefit from outsourced back office solutions that can give your online shop the visual overhaul and marketing boost it needs for the holidays.

Here are some of the services you can outsource for the season and the specific add-ons they can give to your online business:

  • Web Development for Making a Delivery Calendar


    ecommerce site holiday calendar

    Post a calendar containing shipping schedules, cutoff periods, and order deadlines. With this, your customers will know the right time to order and can estimate the days it will take for their orders to arrive at their doorstep.

    A delivery calendar will be especially helpful during the holidays when order placements can pile up; giving advanced notice and keeping track of crucial dates could prevent delivery delays. You wouldn’t want your turkey to arrive after Thanksgiving, would you? And where would you put your presents if they arrived after the Christmas tree has been taken down?

  • Content Moderation and Management for Creating Gift Guides

    e-commerce depiction multi-colored miniature shopping bags on laptop

    A gift guide will make it easy for the visitors of your e-commerce site to pick items from your inventory. The guide can suggest which products go perfectly with each other and who would likely appreciate the types of goods you offer.

    Through product descriptions, reviews, ratings, and comparisons, your customers would be able to choose the right presents for their coworkers, family, and friends. Moreover, this can help cross-sell and upsell your products as it can encourage buyers to find other items they may also want to purchase, helping increase the amount of sales per transaction.

  • Rich Media Content for Designing Holiday Promos and Advertising


    e-commerce web designer with rich media

    Tell your market that you are slashing the prices on your goods, and do so in a way that would make your ads noticeable because your competitors will also be amping up their promotional schemes. Get help from an outsourced services provider that offers rich media development solutions to create posters and animated videos to promote your e-commerce website.

    Apart from visually appealing content; you should also highlight discounts or taglines that would make your ads engaging and informative. These materials could be used on your social media and mobile channels as well to reach your market better and boost customer loyalty. Additionally, rich media development can give your website, online store, and newsletters a holiday feel through fun Christmas-themed imagery.

  • Digital Marketing for Sending Email Blasts


    e-commerce email on mobile phone

    Start sending early email blasts to let your consumers know what promotions you will be running, but it should be clever to hold out some intriguing details about potential bargains. This can raise anticipation and drive traffic to your website. Consumers will look forward to the time when the discounts could take effect, so invite them to check your website frequently to be the first to get their hands on the bargain. Alternatively, you could email shipping schedules to encourage people to place orders early and avoid the holiday rush.

The holiday season is an exciting time for everyone, consumers and businesses alike. People will prepare for their spending, so Internet entrepreneurs should also get ready using web services to make sure that their e-commerce website can handle the influx of shoppers.

Heighten customer experience with Open Access BPO’s smart business solutions for e-commerce brands. Our customer service, technical support, back office support, and knowledge process support are delivered 24/7 in more that 30 languages for assured high-CX for global customers. Contact us today!

 

Read More

Join us on facebook
Open Access BPO 4 days ago
With multilingual support comes multiple business growth opportunities.
The best way to get aboard the globalization train is to partner with a multilingual #CallCenter: https://buff.ly/3VLIouJ

----------
Open Access BPO's services support over 30 languages and 24/7 coverage for global business.

Contact us today: https://buff.ly/3VLG2fp

#WeSpeakYourLanguage
#MultilingualCallCenter
Open Access BPO 4 days ago
𝗦𝗺𝗮𝗹𝗹 𝗴𝗲𝘀𝘁𝘂𝗿𝗲𝘀, 𝗯𝗶𝗴 𝗶𝗺𝗽𝗮𝗰𝘁: 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿!

Every interaction in #CustomerService matters! From tiny details to grand gestures, your #CallCenter agents can make a difference.

We've compiled 10 easy-to-implement gestures to strengthen customer relationships: https://buff.ly/4exoUSi

----------
Want to elevate your #CustomerExperience even further?

Outsource to Open Access BPO, your trusted 24/7 multilingual partner!
𝐆𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝 𝐭𝐨𝐝𝐚𝐲: https://buff.ly/3VM9hin

#WeSpeakYourLanguage
#outsourcing #CX #CSat
#CustomerSatisfaction
Open Access BPO 4 days ago
𝗦𝗺𝗮𝗹𝗹 𝗴𝗲𝘀𝘁𝘂𝗿𝗲𝘀, 𝗯𝗶𝗴 𝗶𝗺𝗽𝗮𝗰𝘁: 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿!

Every interaction in #CustomerService matters! From tiny details to grand gestures, your #CallCenter agents can make a difference.

We've compiled 10 easy-to-implement gestures to strengthen customer relationships: https://buff.ly/3z9tfe0

----------
Want to elevate your #CustomerExperience even further?

Outsource to Open Access BPO, your trusted 24/7 multilingual partner!
𝐆𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝 𝐭𝐨𝐝𝐚𝐲: https://buff.ly/4b9srmE

#WeSpeakYourLanguage
#outsourcing #CX #CSat
#CustomerSatisfaction
Open Access BPO 5 days ago
𝗙𝗮𝗶𝗹𝗶𝗻𝗴 𝘁𝗼 𝗻𝘂𝗿𝘁𝘂𝗿𝗲 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗶𝘀 𝗮 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗺𝗶𝘀𝘀𝘁𝗲𝗽 𝗳𝗼𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀.

Focusing solely on acquiring new customers can lead to missed sales opportunities from your established base.

Here are the 4 types of high-value customers (and some tips to help you cultivate better relationships with them): https://buff.ly/4bcP8q2

----------
Language barriers costing you customers?
Elevate your #CustomerExperience with 24/7 multilingual support.

Let's set up yours today. Contact us now: https://buff.ly/3KPukKu

#WeSpeakYourLanguage
#CustomerService #CX
#CSat #CustomerSupport
#CustomerSatisfaction
Open Access BPO 5 days ago
Customers trust agents who sound confident, knowledgeable, and clear.

Empower your #CustomerExperience team to deliver exceptional service by AVOIDING these overused expressions: https://buff.ly/3XrJ9KH

----------
For exceptional #CustomerSupport delivered by a trusted #CX expert, contact us today: https://buff.ly/3Vpu4Hb

#WeSpeakYourLanguage
#CustomerService #CSAT
#outsourcing #CustomerSatisfaction
Open Access BPO 6 days ago
While #CustomerExperience is often a top priority, employee satisfaction can sometimes be overlooked.

However, happy employees are essential for delivering exceptional service and building #CustomerLoyalty.

Ready to unlock the power of employee satisfaction for your business? Get started with our blog post: https://buff.ly/3VEBUxV

----------
An empowered workforce leads to revolutionary #CustomerSupport.
Outsource to us now and let our team upgrade your #CX: https://buff.ly/3KHestt

#WeSpeakYourLanguage
#EmployeeManagement #EmployeeEngagement
#CompanyCulture #WorkLifeBalance
#EmployeeExperience
Open Access BPO