Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
The business climate in any industry has always been unpredictable. Because of this, your ability to stay strong, bounce back, and adapt is critical. Outsourcing to Philippine Call Centers: Why...
MAKATI CITY, Philippines, June 2, 2025 — Multilingual call center Open Access BPO successfully completed its “Plant it Forward: Tree-Planting Initiative 2025,” a two-part event reflecting the company’s growing commitment...
Table Of Contents The Growing Demand for Secure Multilingual Outsourcing The Risks of Unsecured Outsourcing Why Secure Multilingual Outsourcing is Essential Securing Customer Data in a Multilingual Environment How Secure...
To cap off 2024, employees at Open Access BPO, a multilingual outsourcing firm, dedicated their final weekend to spreading holiday cheer by sharing meal with vulnerable members of the community....
Multilingual call center Open Access BPO recently relaunched its employee fitness program last May 8, 2024 with a beginner-friendly yoga session held on the terraces of its Makati office. Led...
Open Access BPO CEO Benjamin Davidowitz (right) shares a moment with some of the volunteers as they provide hot meals to attendees of the Easter community initiative Open Access BPO...
8 Signs That Your Startup Company is Ready to Go International Going global can unlock a world of possibilities, including increased market reach, access to new customer segments, and enhanced...
DAVAO CITY, Philippines, October 2023 – Open Access BPO, multinational provider of outsourcing business solutions, has unveiled its second office in Davao City, Philippines. “The launch of our second Davao...
How Great Leadership Can Help a Business Have Loyal Customers Successful brands excel in customer experience through exceptional leadership. It defines and sets the tone for everything that happens in...
Recruitment 101: Attracting High-Performing Call Center Agents Call center leaders want only the best talents for their team, but the best talents are also looking for the best experiences from...
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.
From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.
This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.
It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.
We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!
From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.
At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.
We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.