Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
The rise of artificial intelligence (AI) has fueled a dramatic, yet often misunderstood, conversation in business: the fear that AI means full automation and the elimination of human support jobs....
The business climate in any industry has always been unpredictable. Because of this, your ability to stay strong, bounce back, and adapt is critical. Outsourcing to Philippine Call Centers: Why...
MAKATI CITY, Philippines, June 2, 2025 — Multilingual call center Open Access BPO successfully completed its “Plant it Forward: Tree-Planting Initiative 2025,” a two-part event reflecting the company’s growing commitment...
Table Of Contents The Growing Demand for Secure Multilingual Outsourcing The Risks of Unsecured Outsourcing Why Secure Multilingual Outsourcing is Essential Securing Customer Data in a Multilingual Environment How Secure...
To cap off 2024, employees at Open Access BPO, a multilingual outsourcing firm, dedicated their final weekend to spreading holiday cheer by sharing meal with vulnerable members of the community....
Multilingual call center Open Access BPO recently relaunched its employee fitness program last May 8, 2024 with a beginner-friendly yoga session held on the terraces of its Makati office. Led...
Open Access BPO CEO Benjamin Davidowitz (right) shares a moment with some of the volunteers as they provide hot meals to attendees of the Easter community initiative Open Access BPO...
8 Signs That Your Startup Company is Ready to Go International Going global can unlock a world of possibilities, including increased market reach, access to new customer segments, and enhanced...
DAVAO CITY, Philippines, October 2023 – Open Access BPO, multinational provider of outsourcing business solutions, has unveiled its second office in Davao City, Philippines. “The launch of our second Davao...
How Great Leadership Can Help a Business Have Loyal Customers Successful brands excel in customer experience through exceptional leadership. It defines and sets the tone for everything that happens in...
When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.
Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
• Simplify every interaction
• Improve satisfaction
• Support business growth
• Provide 24/7 customer support
• Scale operations with ease
• Adapt quickly to evolving customer needs
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Your #CX strategy deserves a partner who can deliver seamless, scalable support.
Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.
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Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.
Open Access BPO is trusted by global brands to safeguard sensitive information and maintain seamless customer support during high-demand periods.
Explore how outsourcing can help protect your customers and streamline operations: https://buff.ly/e5sxHDB
In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.
This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.
Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf
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Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.
Get started today and see how we can help your business deliver faster, smarter, and more personalized support: https://buff.ly/V7wVeYT