WEEKEND LINK ROUNDUP | Outsourcing Fuels Growth and Competitive Edge for Startups

Luis Anthony Oliveros Published on January 26, 2024

Weekend Link Roundup- outsourcing as a strategy that propel startups and ensure competitive advantage

  • 8 Signs That Your Startup Company is Ready to Go International

    Going global can unlock a world of possibilities, including increased market reach, access to new customer segments, and enhanced competitiveness. Let’s explore the signs that indicate your startup is ready to go global.

  • Is Outsourcing Advisable for Startups?

    The decision to embrace outsourcing is a pivotal choice for startups. It can be a critical element in a new brand’s operational toolkit that can significantly shape the trajectory for success. All you need now then is an outsourcing strategy.

  • What Parts of Your Startup Should You Outsource?

    Choosing which aspects of your startup to outsource needs a thoughtful and thorough analysis. Let’s talk about crucial factors like areas to outsource, tasks best kept in-house, and finding suitable outsourcing partners, among others.

  • Customer Service Mistakes That Startup Unwittingly Commit

    Launching a startup is indeed a thrilling venture, but the path is filled with unique challenges. Mitigate the impact of bad startup customer service by recognizing and addressing these common pitfalls.

  • Can a Call Center in the Philippines Help Startups Increase Sales?

    Call centers in the Philippines possess the expertise in sales and customer service, enabling them to effectively generate leads, set appointments, upsell, cross-sell, and drive customer retention.

  • What Technical Support Solutions Can Startups Outsource?

    Startups often find themselves grappling with various technical support challenges due to their limited resources and expertise. Let’s take a look at the technical support solutions that startups can outsource.

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Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
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Open Access BPO 2 days ago
Improving the #CallCenter agent experience involved offering incentives that make your #CX reps genuinely proud of their work and and the company that handles them.

𝗦𝗶𝗺𝗽𝗹𝘆 𝗽𝘂𝘁, 𝗶𝘁'𝘀 𝗮𝗹𝗹 𝗮𝗯𝗼𝘂𝘁 𝘁𝗮𝗸𝗶𝗻𝗴 𝗰𝗮𝗿𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀.
Here are some reasons why you should improve the employee experience: https://buff.ly/4gdjGMg

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Get access to #CustomerSupport experts to frontline your programs: https://buff.ly/3ZctHmL

#WeSpeakYourLanguage
#EmployeeManagement #EmployeeEngagement
Open Access BPO 2 days ago
Being consistent in making customers happy means being adaptable to whatever they need.

Sometimes, this means abandoning some customer service ideas such as these: https://buff.ly/3z6weEo

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Stop settling for average customer support.
Partner only with a trusted #outsourcing expert and give your customers the best #CX they deserve!

Outsource now: https://buff.ly/3ZbcDgV

#WeSpeakYourLanguage
Open Access BPO 3 days ago
Disasters can happen at any time. So, if you're thinking about #outsourcing to a #CallCenter.

The best thing you can do to ensure your ops' resilience is to choose an #OutsourcingPartner with robust #DisasterRecover and #BusinessContinuity strategies.

Here's why and how (plus tips for implementing a successful outsourcing strategy):
https://buff.ly/3XrZheN

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Open Access BPO's commitment extends beyond exceptional #CX.

Our robust information security strategy ensure the protection of your data, even in times of disaster: https://buff.ly/4ebCrxT

#WeSpeakYourLanugage
#PhilippineCallCenters #disasterpreparedness
#BusinessResilience #RiskManagement
#CrisisManagement #DisasterPreparednessMonth
Open Access BPO 4 days ago
#CallCenters have a crucial role in delivering outstanding #CustomerExperiences and ensuring #CustomerSatisfaction.

𝗛𝗼𝘄𝗲𝘃𝗲𝗿, 𝘄𝗶𝘁𝗵 𝗴𝗿𝗲𝗮𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗰𝗼𝗺𝗲𝘀 𝘁𝗵𝗲 𝗻𝗲𝗲𝗱 𝗳𝗼𝗿 𝗽𝗿𝗲𝗽𝗮𝗿𝗲𝗱𝗻𝗲𝘀𝘀.

Brands need to be aware of these potential #CallCenter concerns (and be well-equipped to handle them effectively): https://buff.ly/3XrjqAP

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Let the Open Access Difference ensure seamless #CX and #CustomerLoyalty, maintain your brand's reputation, and protect your ops from these call center nightmares.

Contact us today so we can set up a program that addresses your needs and meets your goals:
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#WeSpeakYourLanguage
#CallCenterTips #CustomerService
#CustomerSupport #CSat
#DisasterPreparednessMonth
Open Access BPO 4 days ago
September is Disaster Preparedness Month.
We at Open Access BPO are committed to disaster preparedness to ensure uninterrupted service delivery for our partners and a consistently safe and productive workspace for our teams.

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Natural or man-made disasters can happen at any time. Safety should be a top priority for everyone, so it's essential to be prepared.

We do our part by maintaining a resilient workforce. From regular evacuation drills to first aid training, we prioritize everyone's safety on-site.

Contact us today to learn more about our strategies and protocols for keeping our teams, our client's ops, and critical data safe: buff.ly/3XsZK0z

#WeSpeakYourLanguage
#DisasterPreparednessMonth
#BusinessContinuity #EmployeeSafety
Open Access BPO 8 days ago
Elevate your #CustomerExperience and drive business growth with exceptional #CustomerSupport delivered by a dedicated #CallCenter partner.

Captivate your customers and build lasting relationships through personalized service, timely responses, and a commitment to exceeding expectations.

Here are tips your outsourced call center's customer retention team must consider: https://buff.ly/3X1pWhn

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Ensure brand loyalty with Open Access BPO's high-quality #CustomerSupport.

Contact us today and let our #CX specialists hyper-customize a program just for you: https://buff.ly/4cGonLn

#WeSpeakYourLanguage