Call center outsourcing boosts property sect

OABPO Blog Team Published on November 19, 2013

Megaworld’s income from office rentals and sales ascended by 15% in the first nine months of 2013, thanks to back office and call center outsourcing firms.

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The Philippine real estate giant reports that their total revenues last year hiked by 12% to this year’s P26.8 billion ($615 million) while reservation sales hit P56 billion ($1.2 billion) after a 20% increase.
The rental gains owe their soar to business process outsourcing (BPO) companies occupying mostly call center office spaces within the property developer’s corporate facilities in Philippine business districts including Makati, Fort Bonifacio in Taguig, and both Eastwood City and Araneta Center in Quezon City. BPOs account for the majority of Megaworld’s P4.34 billion ($99 million) rental income this year.

We will fast-track our BPO office developments and lifestyle malls to support the growing demands of the BPO industry and the retail consumers. This will enable us to make 2014 a record year in terms of rental income, Megaworld leader Andrew Tan said.

The company promises to complete the towers of their Science Hub, Venice Corporate Center, and Campus Place Tower properties in McKinley Hill, Taguig. The completion will fulfill Megaworld’s half-million-square-meter leasable IT, back office, and call center outsourcing office space expansion.

The biggest property developer also attributes its profit rise to the zero damage it sustained from October’s earthquake and the recent typhoon Haiyan that devastated the Visayas region. Cebu and Iloilo even reportedly contributed to the income hike of the company’s sales segment, as the cities accommodated some of Megaworld’s residential projects.

Open Access BPO offers call center solutions in our Makati site. Visit our website to learn more about our services.

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𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗲𝘀 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗪𝗲𝗹𝗹𝗻𝗲𝘀𝘀 𝘄𝗶𝘁𝗵 𝗡𝗲𝘄 𝗟𝗶𝗳𝗲𝘀𝘁𝘆𝗹𝗲 𝗠𝗼𝗱𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲

Multilingual call center 𝐎𝐩𝐞𝐧 𝐀𝐜𝐜𝐞𝐬𝐬 𝐁𝐏𝐎 has launched its largest employee wellness program, 𝗦𝗛𝗜𝗙𝗧: 𝗔𝗻 𝗢𝗔𝗕𝗣𝗢 𝗟𝗶𝗳𝗲𝘀𝘁𝘆𝗹𝗲 𝗠𝗼𝗱𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗣𝗿𝗼𝗴𝗿𝗮𝗺.

The three-month program was launched July 30 at the company's Robinsons Summit Center HQ in Makati, with a live stream to its Davao and work-from-home teams. According to Senior Director Nate Martinez, SHIFT focuses on a holistic approach to fitness and nutrition to promote lasting lifestyle changes.

The initiative, which stands for 𝐒𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝐇𝗲𝗮𝗹𝘁𝗵 𝗮𝗻𝗱 𝐈𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲𝗱 𝐅𝗶𝘁𝗻𝗲𝘀𝘀 𝐓𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻, aims to help employees in the business process outsourcing (BPO) industry build healthier, sustainable habits.

Company Nurse Princess Ann Louisse Pascual provided a detailed overview of the program, emphasizing its goal of long-term wellness rather than just short-term fitness goals. Nurse Supervisor Shania Semper also highlighted the importance of health and wellness within the BPO industry.

The company anticipates this investment in wellness will lead to a more productive, engaged, and healthier workforce.

This initiative is a testament to the company's commitment to building a supportive, people-first culture, with the goal of fostering improved employee well-being, morale, and overall performance.

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