Will outsourcing to the Philippines increase your sales?

OABPO Blog Team Published on November 14, 2013

male-call-center-agent-holding-dollar-billsCompanies of all sizes and from nearly every industry are outsourcing to the Philippines to find people with specialized skills to handle their crucial business processes. This enables these businesses to cut down on operational costs and focus on their core competencies.

Sales services are commonly offered by Philippine-based outsourcing firms with long traditions in lead generation, digital marketing, e-commerce, and telemarketing. Since the country is home to top international companies armed with proven effective marketing strategies, contracting a Filipino sales team could be a wise decision. After all, sales knowledge and experience is the best way to guarantee a sales boost.

Sales services that you can outsource

• Lead generation

A sales department will not find success without a healthy flow of leads. You should introduce your brand to people who are likely interested in your products, and you can do this by having a team of lead specialists who will come up with ways to generate a qualified list of probable buyers.

• Digital marketing

A visionary business owner living in the digital age should embrace the newest methods to reach the right market. Digital marketing could help give your brand a positive presence on the latest platforms, be it on the Internet or through mobile channels.

busy-call-center-agents

• Telemarketing

Outbound telemarketers will offer deals to your prospective clients through the old fashion art of pounding the phone. Since English is an official language in the Philippines, Filipino sales representatives can easily build rapport and converse naturally with your Western market.

• E-commerce services

Business transactions have also taken on a digital shift. More and more shoppers opt for modern means of purchasing goods, and they do so under the convenience of apps and social media. You can hire outside talents to build your online store by outsourcing to the Philippines.

Outsourcing your sales functions to a country with low labor costs and high professional availability like the Philippines can be a very effective sales strategy. This will not only lower your expenses but also help you determine the correct services to farm out and choose qualified people to carry out these services.

Join us on facebook
Open Access BPO Yesterday
#CallCenters need to build a consistent and memorable #CustomerExperience covering all channels, both digital and non-digital.

You need a high-performing #multichannel team that can successfully implement your #CustomerService strategy.

Here's how: https://buff.ly/43WMwe9

----------
Let us create the multichannel program and team for your brand: https://buff.ly/442IjFI

#WeSpeakYourLanguage
Open Access BPO 2 days ago
Logistics, technical issues, and human error can impact #CustomerExperience.

𝗧𝗶𝗺𝗲 𝘁𝗼 𝗮𝗱𝗱𝗿𝗲𝘀𝘀 𝘀𝘂𝗰𝗵 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝗶𝗺𝗺𝗲𝗱𝗶𝗮𝘁𝗲𝗹𝘆 𝘂𝘀𝗶𝗻𝗴 𝘁𝗵𝗲𝘀𝗲 𝟰 𝗯𝗮𝘀𝗶𝗰 𝘀𝘁𝗲𝗽𝘀.

----------
Make a difference in your customers' lives.
We'll take the lead: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CX #CustomerSupport #CustomerRetention
Open Access BPO 2 days ago
Even if you've set your brand to constantly delight your customers, there are times when you have to say no to their requests.

Master the art of saying "no" with compassion.!

Here are 5 tips for letting down your customers gently without ruining their entire #BrandExperience: https://www.openaccessbpo.com/blog/customer-service-tip-5-tactics-saying-no-compassion/

----------
Choose an #outsourcing company that values #CustomerService and brand retention: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport #CallCenterTips
#CustomerSatisfaction #CustomerExperience
Open Access BPO 3 days ago
Open Access BPO's CEO Benjamin Davidowitz spearheaded the recent Easter community initiative in Poblacion, Makati City: https://www.openaccessbpo.com/blog/open-access-bpo-ceo-leads-easter-community-initiative/

This annual tradition aims to provide nutritious meals to those in need while spreading joy to children with balloon giveaways. This year marks the 7th consecutive year of the initiative, made possible with the dedication of volunteers from Open Access BPO. Together, they distributed 1,000 meals and 700 balloons to the community.

----------
Learn more about our outreach programs and employee engagement activities: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#OABPOcares #CorpSocialResp
Open Access BPO 6 days ago
Of course, #CallCenter leaders want only the best talents for their teams, but the best talents are also looking for the best experiences from their prospective workplaces.

High performers would consider these factors as they choose the right #ContactCenter to work for: https://buff.ly/3TQnokB

-----------
Get only a diligent , highly-skilled team working on your brand's #CX when you outsource with us: https://buff.ly/3vXYK9z

#WeSpeakYourLanguage
#outsourcing #CallCenters
#CustomerSupport #recruitment
#EmployeeManagement
Open Access BPO 6 days ago
#CallCenter agents thrive with strong leadership. Great team leaders provide direction and motivation, which fuels agent success and exceptional #CustomerExperience.

But what holds leaders back?

Here are the pitfalls that can sabotage your leadership (and get expert tips to become an exceptional leader!) https://buff.ly/3vO1Blo.

----------
Upgrade to a better #CustomerSupport.

Contact Open Access BPO today to build your dream #CX program with our expert team and visionary leaders: https://buff.ly/3JeSHRe

#WeSpeakYourLanguage
#CallCenterLeadership #CallCenterManager
#ContactCenterLeader #CallCenterSuccess
#EmployeeEngagement #TeamLeadership
Open Access BPO