Luis is a social media drifter and writer for Open Access, where he covers the outsourcing industry. In previous chapters of his career, he worked as a customer experience specialist, tech reporter, tour guide, graphic artist, and book illustrator.
LAS VEGAS, Nev., Oct. 20, 2021 โ Multinational business process outsourcing (BPO) firm, Open Access BPO, announced the relocation of its Las Vegas office to accommodate its expanding operations. This...
Davao has long been recognized as a major global city in the Philippines. Its economic strength, agile technical capabilities, progressive city infrastructures, and population of qualified professionals make it a...
MAKATI CITY, Philippines, September 2, 2021โ Multilingual outsourcing firm, Open Access BPO, announced that it has achieved compliance with the General Data Protection Regulation (GDPR) legislated by the European Union...
Multiculturalism is an indelible part of Open Access BPO’s daily operations. Our global offices in the Philippines, China, Taiwan, and the US house multilingual talents from different backgrounds. We embrace...
MAKATI CITY, Philippines, June 08, 2021 โ Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP). CCAP is a non-profit...
TAIPEI, Taiwan, May 5, 2021 โ Multinational business process outsourcing (BPO) firm, Open Access BPO, announced its investment to expand its multilingual knowledge process outsourcing (KPO) and call operations. The...
WASHINGTON DC, March 1, 2021 - Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the...
Open Access BPO provides competitive solutions for offshore redundancy. With redundancy, you benefit from seamless 24/7 contact center services for your business and your customers, unaffected by events that threaten...
Businesses commonly gravitate towards outsourced contact centers with relevant experience in specific industries and solutions. Rightly so. Of course, the list of what makes a business process outsourcing (BPO) firm...
When choosing an outsourcing service provider, businesses must understand how their prospects develop and deploy their programs. Prospective outsourcing partners must combine long-range thinking with the processes, technologies, and the...
On September 26, in observance of Save Sierra Madre Day, #OpenAccess and Fostering Education & Environment for Development (FEED) held Plant It Forward 2026 at the UP Laguna-Quezon Land Grant in Siniloan, Laguna.
With more than 30 volunteers planting native saplings, the initiative supported local reforestation efforts and highlighted the importance of protecting the Sierra Madre and its forests.
Observed annually on September 26 under Presidential Proclamation No. 413, Save Sierra Madre Day calls attention to the importance of conserving this vital mountain range.
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.