[Infographic] Open Access BPO’s Strategic Locations

[Infographic] Open Access BPO’s Strategic Locations

Luis Anthony Oliveros Published on August 28, 2020

Businesses commonly gravitate towards outsourced contact centers with relevant experience in specific industries and solutions. Rightly so.

Of course, the list of what makes a business process outsourcing (BPO) firm an ideal prospect goes well beyond that. You must also consider is the location of their operations facilities. After all, each locale can provide both benefits and restrictions, which can accelerate your outsourced program or inhibit its success.

When you partner with a multilingual call center like Open Access BPO, you gain several valuable benefits. The outsourcing firm has strategic global sites in locations that support high-end infrastructures, redundant resources, and a wealth of diligent professionals to match your firm’s specific skill requirements.

The following infographic features Open Access BPO’s campuses in the US, the Philippines, China, and Taiwan. It highlights each facility’s unique features which help your business gain a decisive edge in your industry and scale to your potential.

Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.

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As a multilingual call center, Open Access BPO is home to individuals from different cultures, beliefs, and orientations. We believe that the world thrives when we embrace our differences; when we establish safe spaces that cultivate healthy, open discussions and cultural expression.

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The key to building a brand that customers will remember: embedding empathy into your organizational culture.
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It's been reported that strong workplace cultures prompted 4x increase in revenue growth and annual returns in many companies.

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Measuring and improving on your customer effort score must be one of the main priorities of managers and #CustomerSupport providers. | https://buff.ly/39XPKG7

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#CallCenters must understand their customers' unique communication styles so they can assist them more effectively. Here are 4 typical communication patterns among customers and some tips on how to handle them: https://buff.ly/39w7ybm

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