Call centers in the Philippines among highest-paying industries

OABPO Blog Team Published on February 6, 2014

-Call-centers-in-the-Philippines

Online job portal Jobstreet released its 2014 Annual Salary Report, which includes call centers in the Philippines in the list of highest-paying industries.

The business process outsourcing (BPO) industry ranked fourth in the top 10 payers list under the junior executive and supervisor categories while it placed sixth in the list of ten industries that pay managers the heftiest.

Outsourcing companies pay an average of P21,590 ($476.60) a month to junior executives, P33,691 ($743.73) to supervisors, and P57,688 ($1273.46) to managers.

“The business process outsourcing industry is still growing. It boosted average salaries in the Philippines. Also, the BPO and IT industries are interrelated,” said marketing manager for Jobstreet Philippines, Eileen Camarillo-Go.

-Call-centers-in-the-Philippines--

Topping the list for the junior executive category are the non-government organizations (NGOs), which give a monthly salary of P25,697 ($567.26) to professionals with less than five years of experience. The utilities sector gives the highest pay to supervisors with a P50,411 ($1112.82) average while the oil and gas industry compensates those in managerial positions with P74,297 ($1640.11).

Jobstreet’s second annual report was based on actual salaries submitted to the job ad site by employers from 60 industries. Camarillo-Go, on the other hand, claimed that they used a different approach this year to come up with the lists.

“Last year, we focused on the salary per specialization or job. This year, what we did was per industry, so regardless of a company’s needs or job openings, if it’s part of any of the top 10 industries, it pays well,” she said.

Among the factors that placed the BPO sector in the rankings is the continuous growth of Western outsourcing markets where a large portion of the local BPOs clients come from.

Expanding international markets including game development and healthcare information management have been helping strengthen the Philippine BPO industry. This likewise resulted to the expansion plans of local outsourcing firms not just in central business districts but in provincial locations as well.

To accommodate the expansion, various construction and hiring activities are on the way, promising 140,000 new BPO jobs to the Filipino workforce this year. The Department of Trade and Industry eyes 372,000 more positions to be filled by 2017 and 600,000 square meters of office space to be occupied by call centers in the Philippines by the end of 2014.

One response to “Call centers in the Philippines among highest-paying industries”

  1. How can a call center in the Philippines have the perfect team? says:

    […] have are people who are there just because they could not find any other job or because it was the highest paying work in their list of options. However, you sometimes do not have a call on this. You can have people in […]

Join us on facebook
Open Access BPO 21 hours ago
Your #CRM is the bedrock of exceptional #CustomerExperiences and enduring customer relationships.

To ensure this foundation remains strong, consistent maintenance and timely updates are crucial for sustained success

Visit our blog to learn about the potential pitfalls of neglecting your CRM and understand how to keep it a powerful asset: https://buff.ly/oct6pIg

——————————
Delivering the best #CX requires a dedicated team committed to exceeding expectations and ensuring #CustomerSatisfaction at every touchpoint.

Let's connect and see how we can empower your customer relationships: https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer
Open Access BPO 3 days ago
It's easy to focus on tech skills and language when hiring #CustomerSupport staff.
But are we missing those other qualities that truly make a #CustomerExperience exceptional?

What hidden talents separate a good agent from a great one?

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝗰𝗿𝗶𝘁𝗶𝗰𝗮𝗹 𝗯𝘂𝘁 𝘂𝗻𝗱𝗲𝗿𝘃𝗮𝗹𝘂𝗲𝗱 𝘀𝗸𝗶𝗹𝗹𝘀 𝘁𝗵𝗮𝘁 #𝗪𝗼𝘄𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝗹𝗲𝗮𝗱 𝘁𝗼 #𝗕𝗿𝗮𝗻𝗱𝗟𝗼𝘆𝗮𝗹𝘁𝘆: https://buff.ly/QGNxaJG

——————————
Our recruitment, training, and quality assurance best practices have helped transform our partners' #BrandExperience.

Contact us right now for heightened #CustomerExperience that sets your brand apart:
https://buff.ly/Y50WgZe

#WeSpeakYourLanguage
#CustomerExperience #CSat
#OutsourcingCX #CustomerService #CallCenters
#CustomerCentric #HappyCustomer
Open Access BPO 6 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗲𝘀 𝗜𝗺𝗽𝗿𝗼𝘃 𝗳𝗼𝗿 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗧𝗲𝗮𝗺 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀

Open Access BPO Manila recently hosted 𝐈𝐦𝐩𝐫𝐨𝐯 𝐏𝐥𝐚𝐲 𝐋𝐚𝐛 on March 28th, bringing new experiences to its workforce.

This engaging session provided a hands-on experience designed to cultivate collaboration, creative problem-solving, and stronger communication skills among team members. By exploring the fundamentals of improvisation in a supportive environment, participants enhanced their adaptability and teamwork abilities – qualities crucial for effective partnerships and workplace harmony.

This initiative underscores Open Access BPO's commitment to fostering a dynamic and people-centric work culture, ultimately benefiting our partners through more cohesive and innovative service delivery.

#WeSpeakYourLanguage
Open Access BPO 7 days ago
Ready to elevate your brand? Open Access BPO empowers you to unlock new opportunities and achieve scalable growth.

From customer support to back-office solutions, we're your partner in expansion.

#WeSpeakYourLanguage
Open Access BPO 12 days ago
Call center managers are responsible for keeping operations running smoothly.
This means they also have to take note of the usual issues they need to keep at bay.

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝟰 𝗼𝗳 𝘁𝗵𝗲 𝗯𝗶𝗴𝗴𝗲𝘀𝘁 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝘁𝗵𝗮𝘁 #𝗖𝗮𝗹𝗹𝗖𝗲𝗻𝘁𝗲𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗿𝘀 𝗺𝘂𝘀𝘁 𝗳𝗮𝗰𝗲: https://buff.ly/CCAZeNL

---------
Our industry expertise and the skilled workforce enable us to create exceptional experiences for your customers.

Call us today and let's start building the best team for your brand:
https://buff.ly/zQqgKkw

#WeSpeakYourLanguage
#CustomerSupport #CX #CSat
#CustomerSatisfaction #outsourcing
Open Access BPO 13 days ago
The Holy Week is a time to renew our faith and find peace in reflection.

If you’re traveling to be with family or friends or venturing on a pilgrimage, do so with patience and caution.

Let's extend care not just to our loved ones but also to everyone we share the road with. May your journey be safe, and may this season bring you clarity and renewal.

#WeSpeakYourLanguage
#OABPOholidays #HolyWeek
#MahalNaAraw #HolyWeek2025