Category: Open Access BPO

Customer Experience Customer Support Open Access BPO

Open Access BPO: Premier outsourcing partner for On-Demand Gig Economy

The on-demand Gig Economy is here to stay. While it grew steadily over the past decade, the COVID-19 global pandemic has cemented its staying power. Many of those who became...

By Audrey Reyes

August 18, 2021

Call Center Agents Employee Engagement Event Open Access BPO

The Road to a Diversified BPO Workplace

Multiculturalism is an indelible part of Open Access BPO’s daily operations. Our global offices in the Philippines, China, Taiwan, and the US house multilingual talents from different backgrounds. We embrace...

By Luis Anthony Oliveros

August 3, 2021

Customer Experience Customer Support Global Outsourcing Open Access BPO Solutions

How Open Access BPO Empowers a Top Gig Economy Industry Leader

The steady growth of on-demand Gig Economy over the past decade has ensured participation from millions of people worldwide–whether as freelancers or customers. Customer experience plays a big role in...

By Audrey Reyes

July 16, 2021

Call Center Industry Open Access BPO Philippine Outsourcing Philippine Outsourcing News

Open Access BPO Joins the Contact Center Association of the Philippines

MAKATI CITY, Philippines, June 08, 2021 — Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP). CCAP is a non-profit...

By Luis Anthony Oliveros

June 10, 2021

Call Center Industry Open Access BPO

Open Access BPO Invests $20 Million to Expand Taipei Knowledge Process Outsourcing Facility

TAIPEI, Taiwan, May 5, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced its investment to expand its multilingual knowledge process outsourcing (KPO) and call operations. The...

By Luis Anthony Oliveros

May 5, 2021

Call Center Industry Open Access BPO Philippine Outsourcing

Open Access BPO named top BPO company

WASHINGTON DC, March 1, 2021 - Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the...

By Luis Anthony Oliveros

March 8, 2021

Call Center Industry Global Outsourcing Open Access BPO Philippine Outsourcing

How Open Access BPO future-proofs your offshore operations

Open Access BPO provides competitive solutions for offshore redundancy. With redundancy, you benefit from seamless 24/7 contact center services for your business and your customers, unaffected by events that threaten...

By Luis Anthony Oliveros

January 13, 2021

Call Center Industry Global Outsourcing Open Access BPO

[Infographic] Open Access BPO’s Strategic Locations

Businesses commonly gravitate towards outsourced contact centers with relevant experience in specific industries and solutions. Rightly so. Of course, the list of what makes a business process outsourcing (BPO) firm...

By Luis Anthony Oliveros

August 28, 2020

Employee Engagement Event Open Access BPO Philippine Outsourcing

Open Access BPO’s Operational Preparedness in the Time of COVID-19

Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently...

By Luis Anthony Oliveros

June 30, 2020

Event Global Outsourcing Open Access BPO Solutions

Open Access BPO Unveils New Onshore Staffing Model

LAS VEGAS, Nev., June 2, 2020 - Multilingual outsourcing firm Open Access BPO recently unveiled its latest business solution, onshore staffing. Open Access BPO Onshore™ builds on the firm’s trusted...

By Luis Anthony Oliveros

June 2, 2020

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