The Philippines is confident that its six-year revenues (from 2010 to 2016) can amount to $25 billion, thus fulfilling the goals stated in its industry roadmap. The Philippines information technology...
Open Access BPO had a full and busy year that made way for plenty of opportunities. For the Philippine multilingual call center, 2015 was the year to assert its world-class...
It seems that the Philippine business process outsourcing (BPO) industry is never running out of good news and laudable developments. The Information Technology-Business Process Association of the Philippines (IBPAP) is...
The IT and Business Process Association of the Philippines (IBPAP) released revenue tally of the country s business process outsourcing (BPO) sector for 2014, and it reflected what everyone expected:...
Generating sales is a top priority for startups as they strive to establish their presence and acquire a loyal customer base. Startups, aiming for success, frequently encounter challenges. To address...
The Philippine outsourcing industry is gearing up to penetrate the healthcare outsourcing market in the US, forecasted to be worth $54 billion by 2015, the Yahoo reported recently.
Since overtaking India a few years ago in the race for offshoring supremacy, the Philippine outsourcing industry continues its progressive momentum without any traces of slowing down. And now it...
For years, there has been an on-going battle between India and the Philippines for outsourcing supremacy. Recently though, the number of companies outsourcing to the Philippines over its other Asian...
The recently conducted three-day International Contact Center Conference and Expo ended in an affirmative note, with the industry report concluding that outsourcing call centers in the company are expected to...
The country is now leading the economic race in Southeast Asia, an international debt watcher reported last Monday. This poses a positive outlook for the outsourcing industry in the Philippines,...
How do you measure an outsourcing partner’s true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.
#AI‑powered CX #outsourcing helps founders and teams keep pace by combining #automation for routine tasks with human expertise for complex interactions.
The result? Faster resolutions, leaner operations, and a support model that flexes with demand.
If you're building a business that's ready to scale smarter, this is worth a read!
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Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.
On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.
We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.