Category: Solutions

Ready, set, go! MindDrive uses social media as fuel for an electric car

The next time you scoff at your social media notifications and label such as nuisances, think again. You could be throwing away valuable fuel. Fuel - from social interaction? Your...

By OABPO Blog Team

July 12, 2013

Solutions

How Google Panda made blog management essential

Blog management took the crown for SEO in terms of relevance in regards to Search Engine Results Pages (SERP). Find out how Panda bolstered the importance of unique content.

By OABPO Blog Team

July 11, 2013

Solutions Top Story

Why you need customer service

Customer service is one of the most important aspects of businesses. Lee Resource Inc. says that 91% of unsatisfied customers will tell 9 to 15 people about their negative experience....

By OABPO Blog Team

July 5, 2013

Solutions Top Story

Non-voice solutions in the BPO industry

A successful business process outsourcing (BPO) firm should provide more than the standard call center services : non-voice solutions play a major role in ensuring back office productivity and operations...

By OABPO Blog Team

July 4, 2013

Solutions Top Story

Customer Service 101: How to please your customers

Aside from strong leadership, reliable methodologies, and loyal customers, companies need a steadfast clientele that will support them continuously. While these are attainable through time and practice, a dedicated client...

By OABPO Blog Team

June 28, 2013

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