Commercial real estate breaks record to accommodate BPO in the Philippines

Julie Pearl Published on February 26, 2015

hardhats-construction-site-scaffolding
Continuing to set global commercial real estate records, Philippine-based property firms have been developing more office spaces to accommodate the ballooning business process outsourcing (BPO) industry in the country.

Colliers International Philippines released a report stating that local developers added 466,354 square meters (sqm) of corporate space in 2014, a rate that almost matched the all-time high of 467,030 sqm that the country developed in 2009.

call-center-team

The report added that in the next couple of years, the total area will reach 1.85 million sqm, with expansions concentrating on premier BPO hubs namely Makati, Ortigas, Bonifacio Global City, and Eastwood.

Top industry players Ayala Land and Megaworld confirmed that they have been ramping up supply following the shares hike they experienced last year. According to CBRE Philippines chairman, Rick Santos, more than 50% of the demanded office space for this year has already leased as early as February 2015.

What’s causing the surge?

The country’s affordable operating costs and vast availability of English-speaking workforce are pointed out as two factors inviting foreign companies to either relocate or outsource to BPO companies in the Philippines. The same factors are also seen as major contributors to the expansion plans of BPO companies currently leasing office spaces. Megaworld senior VP Jericho Go said in an interview that they already know the growth requirements of the almost 200 tenants in their portfolio. “And that prompts us to create the supply.”

Expected boom

The foreseen record-topping space consumption rate in Manila will not be an entirely new scenario. In the third quarter of 2013, Manila led Asia-Pacific nations in the office space absorption race. The year 2014 was also welcomed with a heightened demand for corporate offices as a result of the peso depreciation.

As real estate growth and increasing office demand are tied to BPO success, observers expect the property and outsourcing sectors to continue working hand in hand to propel each other s growth.

One response to “Commercial real estate breaks record to accommodate BPO in the Philippines”

  1. Andrew Olano says:

    The trend continues and the improving US economy will boost the BPO industry more. It’s good for BPOs and better for Real Estate Developers. 😉

Join us on facebook
Open Access BPO 4 days ago
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.

It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.

#OABPOCSWeek2025
#CSWeek2025 #MissionPossible
#CSWeek #WeAreOABPO
Open Access BPO 6 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗼𝗻 𝗖𝗦 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟱:
𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 #TeamOABPO, 𝗢𝘂𝗿 𝗘𝘃𝗲𝗿𝘆𝗱𝗮𝘆 𝗛𝗲𝗿𝗼𝗲𝘀

We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!

From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.

At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.

We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!

#OABPOCSWeek2025
#CSWeek2025 #MissionPossible
#WeAreOABPO
Open Access BPO 13 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗞𝗶𝗰𝗸𝘀 𝗢𝗳𝗳 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗪𝗲𝗲𝗸 𝟮𝟬𝟮𝟱

Open Access BPO launched its #CustomerServiceWeek 2025 celebration with an event honoring its #CustomerSupport teams.

This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.

A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.

#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.

#CSWeek2025
#OABPOCSWeek2025
#WeAreOABPO #MissionPossible
Open Access BPO 17 days ago
We're stepping into the future.

The next chapter of Open Access BPO is almost here.

Be part of it.