Open Access BPO Joins the Contact Center Association of the Philippines

Luis Anthony Oliveros Published on June 10, 2021

MAKATI CITY, Philippines, June 08, 2021 — Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP).

CCAP is a non-profit organization composed of leading call centers in the Philippines. It advocates on behalf of the local outsourcing industry and supports the Philippines’ global dominance in voice services/

“We are honored to be a member of CCAP,” said Joy Sebastian, Open Access BPO’s Global Vice President. “We look forward to working with them and other players in the local sector to champion the Filipino contact center industry in the international arena.”

As its newest member, Open Access BPO supports CCAP’s initiatives to drive industry innovation and elevate service quality among Philippine-based contact centers. CCAP partners with various organizations, the education sector, and the government.

Open Access BPO has played a consistent role in the Philippines outsourcing industry and plans to continue its efforts through CCAP’s platform.

Ben Davidowitz, Open Access BPO’s CEO, stated, ” As we chart new waters in these uncertain times, it’s great to join a stalwart organization like CCAP. This organization has been a champion for the industry and a valuable network in the BPO and KPO community here in the Philippines.”

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to both growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines, Taipei, Taiwan, and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

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Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
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Open Access BPO 7 days ago
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Open Access BPO 7 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

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Open Access BPO 7 days ago
Open Access BPO is kicking off our Pride Week, a dedicated series of events celebrating #PrideMonth. This initiative underscores our commitment to fostering a workplace culture built on #inclusion and #diversity.

Throughout the week, we've planned a series of meaningful activities designed to celebrate the #LGBTQIA+ community. We believe that fostering an environment where every individual feels valued and empowered is crucial for our collective success.

Our dedication to creating a safe and equitable space extends beyond this week, reflecting our ongoing commitment to a more inclusive future for all.

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Open Access BPO 8 days ago
Open Access BPO conducted Plant It Forward, a two-part tree-planting initiative, held in Laguna and Davao in May and June 2025.

Volunteers from both activities planted 300 Philippine indigenous trees, which were selected to help maintain the biodiversity in the area.

“This program is more than just planting trees; it’s about cultivating a culture of social responsibility within our organization and demonstrating our commitment to the communities where we operate,” said Joy Sebastian, Global VP at Open Access BPO.

This is only the start. Open Access BPO vows to continue investing in such environmental projects, affirming its core value of creating positive impact.

Read more about the green initiative here: https://buff.ly/HjTlHZC

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