[Infographic] 5 Industries that need a multilingual call center

[Infographic] 5 Industries that need a multilingual call center

James Glenn Gomez Published on November 28, 2017

How will your business reach international customers in this ever-expanding global economy?

Reaching out to international markets may be difficult, but it’s a crucial step in expanding your business on a global scale. However, instead of starting from scratch and investing in establishing your local offices in each country, partnering with multilingual call centers can help jumpstart your expansion. This can help create an advantage over your competitors.

By outsourcing your customer support to such businesses, your company can bridge the gap between you and your foreign customers. To help, here are 5 industries where multilingual contact centers can ensure success.

multilingual industries call center

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Compared to most industries, #CallCenters are known for providing a fun and positive workplace for their employees.

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Making your #CallCenter agents happy boosts #productivity and elevates #CustomerExperience.
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It's π—–π˜‚π˜€π˜π—Όπ—Ίπ—²π—Ώ π—¦π—²π—Ώπ˜ƒπ—Άπ—°π—² π—ͺ𝗲𝗲𝗸, a weeklong celebration of the value of #CustomerSupport and the people who assist customers.

We recognize our people across Open Access BPO's international locations and celebrate them for the awesome work they do.

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#Gamification claims to lighten stressful jobs, but is this truly helpful in #TechnicalSupport?

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#CustomerService metrics indicate the level of service your brand is capable of providing.
They can also reveal just how effective your strategies are, including your
β€’ staffing
β€’ training
β€’ quality assurance, and
β€’ service/people management.

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Customers appreciate brands with #eCommerce websites that have #LiveChatSupport because of its convenience, speed, and humanized interaction.
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