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Mobile e-commerce sales dominate Black Friday revenues

It looks like those who predicted about e-commerce sales’ Black Friday dominance were right. The total revenues from America’s biggest holiday sale comprised largely of purchases done through mobile devices. Last year’s total online revenues grew 20% this year, making the average order value of 800 online retailers $135.27, as stated in an IBM real-time […]

Which e-commerce trends are shaping today’s holiday shopping behavior?

The ever-changing e-commerce landscape offers limitless possibilities for businesses to sell their goods through electronic and digital means. And along with the new business innovations technology brings, changes in consumer behavior are reshaping the way we do business. Those consumer practices become more present and felt when sales and promotions reach their all-year peak, which […]

What services can help prepare e-commerce sites for the holidays?

E-commerce websites can benefit from outsourced back office solutions that can give your online shop the visual overhaul and marketing boost it needs for the holidays. Here are some of the services you can outsource for the season and the specific add-ons they can give to your online business: Web development for making a delivery […]

How boutique BPO companies in the Philippines help businesses during the holidays

Boutique-style business process outsourcing (BPO) companies in the Philippines emerges as ideal outsourced solution providers for businesses that are looking for specialized services with more immediate results. As the holidays draw near, retailers seek help from these outsourcing providers for tasks that are specifically in demand during the season. What sets boutique BPOs apart from […]

What call center services are commonly outsourced to the Philippines?

International businesses commonly outsource call center services to the Philippines to cut down on expenses, but aside from the country’s low operational and labor costs, investors choose the country for the people’s excellent English-speaking skills. That is why outsourcing firms in the Philippines that offer voice solutions such as inbound customer service, outbound telemarketing, lead generation, […]

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