Author: Ben Davidowitz

Ben Davidowitz is the founder and CEO of Open Access BPO. He spearheads the outsourcing company's business development, marketing, and sales campaigns.
A Post-Pride Month Message From Our CEO

With the conclusion of Pride Month, I am proud of our participation in the spirit of the month: marches joined, focus discussions held among all our stakeholders, awareness and sensitivity sessionsโ€”in short, the range of activities designed to raise our awareness and applaud the vital quality of difference that is an essential part of our […]

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Open Access BPO 1 hour ago
Customers are more likely to stay loyal to brands that build meaningful ties with them. This entails conversational interactions.

If your agents are still not adopting a humanized tone, you need to update your #CustomerService strategy: https://buff.ly/4a5p4NU

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Supercharge #CustomerExperience with our skilled teams, hyper-customized ops strategies, training programs, and optimized tech tools: https://buff.ly/3IVyWhl

#WeSpeakYourLanguage
#CustomerSupport #CX
#CSat #CustomerSatisfaction
Open Access BPO 4 hours ago
A multilingual #CallCenter provides the most vital support a business needs when expanding overseas.

๐—•๐˜‚๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐˜†๐—ผ๐˜‚ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ ๐˜„๐—ผ๐—ป๐—ฑ๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐˜„๐—ต๐—ถ๐—ฐ๐—ต ๐—ถ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐—ถ๐—ฒ๐˜€ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ถ๐˜ ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐˜€๐˜?
Find out here: https://buff.ly/43wVUVA

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Partner with a multilingual #CX expert for an unforgettable #CustomerExperience:
https://buff.ly/49agL27

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerService #CallCenters
Open Access BPO Yesterday
Understanding your consumers' needs enables you to:
โ€ข improve the #CustomerExperience;
โ€ข earn customer loyalty;
โ€ข devise better marketing strategies;
โ€ข grow your demographic; and
โ€ข increase your revenues.

Here are 5 methods that can help your business have better knowledge of your customers' needs: https://buff.ly/3IWIQPC

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Partner only with an outsourcer with the expertise, resources, and manpower your brand needs: https://buff.ly/3PG8V9v

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
Open Access BPO Yesterday
๐๐ซ๐ž๐š๐ค๐ข๐ง๐  ๐›๐š๐ ๐ง๐ž๐ฐ๐ฌ ๐ข๐ฌ ๐ง๐ž๐ฏ๐ž๐ซ ๐ž๐š๐ฌ๐ฒ, ๐›๐ฎ๐ญ ๐ข๐ญ'๐ฌ ๐š ๐œ๐ซ๐ฎ๐œ๐ข๐š๐ฅ ๐ฌ๐ค๐ข๐ฅ๐ฅ ๐Ÿ๐จ๐ซ ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ๐ž๐ฌ ๐ญ๐จ ๐ฆ๐š๐ฌ๐ญ๐ž๐ซ.

Our blog post provides you expert tips and strategies to help you handle these situations with empathy and professionalism.

Discover effective strategies and best practices to ensure your communication remains clear, respectful, and compassionate: https://buff.ly/3PzDMVm

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Deliver exceptional #CustomerExperience with our services to ensure #CustomerRetention and foster brand loyalty: https://buff.ly/49cyrdm

#WeSpeakYourLanguage
#CustomerSupport #CX #CSat
#outsourcing #CustomerSatisfaction
Open Access BPO 2 days ago
Your team embodies your brand to customers, from representing your values to delivering a top-notch experience.

That's why hiring those who match your brand's promise is a must. Otherwise, their inadequacies will misrepresent you as an unreliable company.

๐‡๐ž๐ซ๐ž'๐ฌ ๐ก๐จ๐ฐ ๐ซ๐ž๐œ๐ซ๐ฎ๐ข๐ญ๐ฆ๐ž๐ง๐ญ ๐š๐Ÿ๐Ÿ๐ž๐œ๐ญ๐ฌ #๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž:
https://buff.ly/3TSCwPJ

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Outsourcing with us today and get a team of dedicated experts for your business needs.
We develop programs from the ground up to ensure each process and solution matches with your brandโ€™s needs and deeply addresses your customers' demands.

Contact us today and let our program developers know what your goals are, and weโ€™ll help you get there: https://buff.ly/499VtSb

#WeSpeakYourLanguage
#CustomerSupport #CallCenters
#CX #oustourcing #recruitment
Open Access BPO 2 days ago
Unresolved #CustomerService issues cause repeat complaints, which can have severe consequences like:
โ€ข customer dissatisfaction;
โ€ข loss of sales opportunities;
โ€ข increase in #CX expenses; and
โ€ข a blow to your brand reputation.

Minimize repeat complaints and elevate #CustomerSatisfaction and loyalty with these invaluable #CustomerExperience tips:
https://buff.ly/4962400

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Heighten CX by partnering with the right industry expert: https://buff.ly/3Tx9aoC

#WeSpeakYourLanguage
#CSat #CustomerSupport
Open Access BPO