5 Mistakes that can ruin your sales presentation

5 Mistakes that can ruin your sales presentation

OABPO Blog Team Published on August 28, 2014

5 Mistakes that can ruin your sales presentation-business-to-business telemarketing-Open Access BPO

Your sales skills will always be put to test when engaging with potential customers using sales pitch or presentation. In business-to-business telemarketing where face-to-face interaction is absent, convincing your prospects to seal the sales deal requires a special kind of expertise, combined with exceptional persuasion and confidence, in order to influence the customers buying decision.

But knowing how to give a sales presentation is never enough. It s more important for salespeople to know what can prevent them from selling. No matter how refined your sales skills are, these five mistakes can still ruin your chances of getting a positive response from the customers listening to your sales talk:

• Focusing on features instead of benefits

5 Mistakes that can ruin your sales presentation- Open Access BPO- Focusing on features instead of benefits

Product features describe how customers can use your merchandise, but they don t really help you sell. It s the promised benefits that will convince customers to buy your product. Discussing features may appeal to your prospects logic, but presenting the true value of what you re selling adds emotional factor to the equation. Instead of explaining how your product works, convince your customers how it will change their lives for the better.

• Talking too fast and too much

5 Mistakes that can ruin your sales presentation- Open Access BPO- Talking too fast and too much

True, it s called sales talk because it s largely about you talking to your prospects. But, in reality, listening is just as important as talking when giving sales presentations. If you feed your prospects with every single bit of information about your product, you run the risk of boring or frustrating them. Pausing from time to time can help you in two ways: it adds emphasis to your statements, and it also gives your customers time to process what you are saying so that they can think of possible questions to raise.

• Making your purpose of selling too obvious

5 Mistakes that can ruin your sales presentation- Open Access BPO- Making your purpose of selling too obvious

The purpose behind your sales pitch is to make a sale. But, all your customers care about is to find solutions to their problems. If you make your customers feel that you are there to solve their woes, they will appreciate it and possibly reward you with a successful sales deal. People get tired of listening to canned pitches, sales cliches, and overused phrases and can translate them to insincerity. Save your sales-begging statements for the later part of your talk.

• Failing to engage with customers

5 Mistakes that can ruin your sales presentation- Open Access BPO- Failing to engage with customers

If you think your sales presentation is all about your product or service, you re wrong. It s about making customers realize how your proposal can impact them. That s why you should hear from them during your presentation. It s a sign that they are beginning to see, or at least consider, the value of what you re selling. Credibility matters in convincing people to buy. You can manifest this buy confidently answering questions from your prospects and making them feel that you understand their concerns.

• Not supporting claims with real experiences

5 Mistakes that can ruin your sales presentation- Open Access BPO- Not supporting claims with real experiences

No matter how eloquent you sound while discussing the benefits and uses of your product, your words will not have much weight if they are not backed up by testimonials from real customers. Reviews from people who have tried your product are like endorsements to your prospects. Use success stories that will create remarkable narratives in the minds of your customers. This vivid and relatable dialogue can provide a significant push to their decision-making process.

By avoiding these sales pitch mistakes, you can become better in convincing people to do business with you. It s fine if you or your sales force is guilty of any of these blunders. What matters is that you make yourselves aware of these mistakes and consciously avoid them the next time you give a captivating and well-prepared sales presentation.

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO5 hours ago
China is the second-largest consumer market in the world. However, its strict business protocols make it difficult for many foreign brands to establish a local presence in the region. Open Access BPO 𝗫𝗶𝗮𝗺𝗲𝗻 enables businesses to penetrate and thrive in the billion-strong Chinese global market.

Open Access BPO's expanding campus in Xiamen offers #CustomerSupport in Chinese dialects including Mandarin, Hokkien, and Cantonese.

𝗣𝗲𝗻𝗲𝘁𝗿𝗮𝘁𝗲 𝘁𝗵𝗲 𝗖𝗵𝗶𝗻𝗲𝘀𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗮𝗻𝗱 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝗰𝗹𝗶𝗲𝗻𝘁-𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀: https://buff.ly/3WVldvs

----------
𝗘𝘅𝗽𝗹𝗼𝗿𝗲 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢
• Our Solutions: https://buff.ly/3XOmOEt
• Our Other Locations: https://buff.ly/3XRmtRt

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO8 hours ago
Open Access BPO's standard recruitment is a seamless process, from job announcement to contract signing.

Here are some of our recruitment best practices: https://buff.ly/3HkhKRs

---------
We hyper-customizable solutions that fit your needs—from staff to its everyday ops: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 day ago
Compared to most industries, #CallCenters are known for providing a fun and positive workplace for their employees.

But more than just making daily ops light and dynamic, the agents, the contact center, and the clients benefit from this: https://buff.ly/3kIaKWM

----------
Let's hyper-customize a program for your brand's goals, needs, budget, and customer demands: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #EmployeeEngagement
Open Access BPO
Open Access BPO1 day ago
Keeping your customers' data secure is one of the best ways to earn their trust.
Here's an in-depth look on how it can be achieved: https://buff.ly/3HjQYIK

----------
Only trust an #outsourcing firm with a robust #DataSecurity strategies and solutions to ensure #InformationSecurity: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#cybersecurity #infosec
Open Access BPO
Open Access BPO5 days ago
#𝗗𝗮𝘁𝗮𝗣𝗿𝗶𝘃𝗮𝗰𝘆𝗪𝗲𝗲𝗸 aims to raise awareness about #DataSecurity and privacy and how we all must be mindful of what we share online. Let's stay vigilant against malicious activities that may exploit our information.

#WeSpeakYourLanguage
#InfoSec #DataPrivacy
Open Access BPO
Open Access BPO6 days ago
#CustomerService providers have the responsibility to protect their partners against data intrusions that may interrupt operations and steal sensitive information. If your

Check out these best practices for protecting your data: https://buff.ly/3Jj7cEV

----------
Ensure utmost #InformationSecurity for your customers with our #DataSecurity strategies: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#InfoSec #DataManagement
#DataPrivacyWeek
Open Access BPO