7 Types of clients you should avoid at all costs

7 Types of clients you should avoid at all costs

Faith Ocampo Published on December 15, 2015

evil-employees-wearing-paper-bag-masks
Entrepreneurs have always lived by the overused mantra “The customer is always right.” When you think about it, it s actually genius because this one-liner serves as a forceful reminder to everyone in the service sector to fully embrace their customers.
But what if your customers aren t always right?

In the B2B marketplace, the mantra of entrepreneurs is a little different. When they look at their prospects, they look at their overall value, which includes their financial capacity, business outlook, goals, and whether they d make good business partners. The possibility of a long-term business partnership necessitates B2B marketers to choose their clients very carefully and aim to capture high-value prospects.

To guide you in choosing future clients, we compiled a list of the seven types of clients your B2B firm is better off without.

1. The contract breacher

sneaky-businessman-watching-victim-sign-contract

Don t let the contract breacher fool you. Everything about them may look and seem legitimate, but they play the dirty tricks once the contract is signed. They ll find ways to violate your agreement, ask for unreasonably huge discounts, or make unnecessary demands. You should learn to say a firm “no” to these types of clients.

 

2. The proposal thief

middle-aged-businessman-holding-glasses-listening-to-presentation

They seem like an overly thorough client so they ll ask you to pitch a comprehensive, detailed proposal. But the moment you do, they ll just use your ideas to get more out of their current vendor.

You can avoid the proposal thief by seeking out a meeting with a firm s top-level executives so that you can personally present your insights to them.

 

3. The secretive one

bearded-businessman-covering-mouth

The secretive one seeks help but not really. They won t tell you directly how you can help them. Instead, they keep you in the dark and you re clueless about what they really need from you. As a result, you can t create a sound strategy to sell your idea.

If you ve tried directly asking them how you can help them but they won t budge, it s best so simply move on to your next prospect.

 

4. The law-bender

businessman-in-the-dark-holding-glowing-key

Some clients don t have the patience to stick to legal ways of doing business. They tend to operate within loopholes, and they expect their current vendors to do the same. No matter what, you should refrain from associating with these kinds of clients.

 

5. The meeting dodger

businessman-alone-in-meeting

We understand that the B2B marketplace is filled with busy entrepreneurs, but this is no excuse to consistently ditch meetings and other scheduled appointments. If a client repeatedly cancels on you at the last possible minute or is simply nowhere to be found, take it as a sign that they don t care about your future business partnership as much as you do.

 

6. The fake client

worried-secretive-employee

The fake client s worst habit is making false claims about who they are and the role they play in a company. They ll claim to be a top-level manager and you ll find later on that they don t really have a say in the firm s decision making process.

 

7. The contacts hoarder

sneaky-businessman-covering-laptop

They think they can siphon off a list of high-profile prospects from you by pretending they need your services. In reality, they re after one thing: your network and contacts. If you ever encounter one, it s best to confront them and then offer your expert advice on how they can build quality connections in the industry.

 

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO2 days ago
Companies delegate some of their processes to #CallCenter service providers to save time and resources. However, new businesses. such as #startups, should be careful of which tasks to outsource to ensure success: https://zcu.io/xLvY

#WeSpeakYourLanguage #Outsourcing #BPO
Open Access BPO
Open Access BPO3 days ago
We hope you have a fun and safe time with your loved ones wherever you plan to spend Thanksgiving this year. Happy #Thanksgiving!

#WeSpeakYourLanguage #OAHolidays
Open Access BPO
Open Access BPO4 days ago
Every entrepreneur's dream is to grow beyond his own shores, but how do you know if you're up to the challenge? Look out for these signs before taking your first step into international #expansion: https://zcu.io/Safk

#WeSpeakYourLanguage #Startup #Offshore #Outsourcing
Open Access BPO
Open Access BPO6 days ago
High employee turnover costs money and resources. It also jeopardizes your #brand reputation. One way for #CallCenters to prevent all these from happening is to build an effective #CareerDevelopment program.

Learn more: https://zcu.io/XdNU

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 week ago
#Thanksgiving is just a week away. #Ecommerce companies must suit up to face the onslaught of shoppers on one of the biggest shopping weekends of the year.

Here's how: https://zcu.io/4yzf

#WeSpeakYourLanguage #CustomerService #CX
Open Access BPO
Open Access BPO2 weeks ago
Consumers still think the best way to resolve their #CustomerService issues is via #email, even with the rise of new support channels. Follow these tips to maximize the advantages of providing effective #EmailSupport: https://zcu.io/3Si0

#WeSpeakYourLanguage #CallCenter