How can you make the most out of social networking sites when selling goods online? Open Access BPO, a leading call center company in the Philippines, shares tips on how...
In 2012, the Philippines saw the boom that the healthcare information management market brought to the country’s outsourcing industry, contributing a significant percent to the overall 2012-2013 revenues earned by...
When people hear the term “customer service,” the first thing that would come to their mind are outsourcing, call center, the Philippines, India, or other words that have become synonymous...
These customer services shortcuts should encourage firms providing call center services in the Philippines and other outsourcing hubs to be more proactive and accessible. They also motivate businesses to elevate...
Any Philippine call center can cater to British and American customers. Here’s what these contact centers have to know about them. Call center companies in the Philippines play a crucial...
Online retailers have been helping back office outsourcing in the Philippines and other major offshoring capitals thrive through the various types of e-commerce services they entrust to BPO firms. This...
New hires want more than just enticing freebies to stay loyal and stay longer in the company. For those involved in the call center business, particularly in top outsourcing destinations...
Outsourcing in the Philippines and other top offshore destinations has become a solution for merchants who are in need of aid in creating an e-commerce website. Open Access BPO enumerates...
What are the secrets to outbound sales success? Open Access BPO, an outsourcing firm with almost a decade of telemarketing experience, shares some tips about closing deals over the phone....
What should social media marketers and customer service representatives know about the biggest social network? Open Access BPO shares two important Facebook facts. Social media marketers who execute campaigns on...
Open Access BPO recently celebrated the 10th anniversary of its Davao site, marking 10 years of operational excellence and continued partnership with global brands.
From its early beginnings, our Davao site has grown into a strategic hub for English-language back office support, our team of experts delivering reliable and high-quality solutions for critical business functions.
This milestone reflects our commitment to building sustainable partnerships and supporting clients as they scale and adapt to evolving business needs.
#TeamOABPO Davao marked #CustomerServiceWeek with a full week of engaging and fun activities. The celebrations brought everyone together through friendly competitions, shared meals, and moments that recognized the people who deliver excellent support to our clients every day.
It was a meaningful way to show appreciation for the teams who help us build lasting partnerships and deliver dependable customer experiences.
We recently wrapped up another awesome #CSWeek filled with fun activities, laughter, and appreciation for our amazing #CustomerService teams!
From games and challenges to team bonding and well-deserved treats, the week was all about celebrating the people who make Open Access BPO shine every single day.
At the heart of everything we do is our people. Our success comes from their dedication, passion, and commitment to providing world-class service. That's why we're proud to be an employee-first company, where hard work is recognized, and everyone's contribution truly matters.
We had a blast celebrating our #CustomerServiceWeek champions, and we're already looking forward to making CS Week 2026 even bigger and better!
This year's theme, Mission: Possible, celebrates how #TeamOABPO turns every #CustomerExperience challenge into success through skill, dedication, and teamwork.
A special highlight was a client video thanking employees for their commitment and excellence. Throughout the week, team members across all sites will enjoy themed games and activities leading up to a grand finale recognizing top performers.
#CSWeek remains one of Open Access BPO's most anticipated traditions, celebrating teamwork, recognition, and fun at work.