Capping off Pride Month, Open Access BPO Makati hosted #UnitedByLove: The Open Access BPO Pride Party 2024 at the Enderun Tent in Taguig City on June 28th. Setting the celebratory...
Multilingual call center Open Access BPO recently relaunched its employee fitness program last May 8, 2024 with a beginner-friendly yoga session held on the terraces of its Makati office. Led...
Allies and members of Open Access BPO’s LGBTQIA+ community gathered to join Metro Manila Pride‘s Tayo ang Kulayaan: Pride March and Festival held at the Ayala Malls Circuit grounds in...
Open Access BPO VP Joy Sebastian recently spoke at a leadership workshop organized by the Contact Center Association of the Philippines (CCAP) held at the Asian Institute of Management (AIM)...
Multilingual call center Open Access BPO reaffirmed its commitment to keep its employees safe with its health and safety protocols and its recently concluded COVID-19 vaccination campaign. The Let’s Get...
NEW YORK CITY, USA, November 10, 2021โOver 30,000 runners participated in the 42-kilometer TCS NYC Marathon on November 7. Among the marathoners is Open Access BPO employee Alessio Urbani who...
Open Access BPO is once again participating in the TCS New York City Marathon, set to take place this Sunday, November 7. The multilingual call center joins the prestigious event...
Multiculturalism is an indelible part of Open Access BPO’s daily operations. Our global offices in the Philippines, China, Taiwan, and the US house multilingual talents from different backgrounds. We embrace...
Open Access BPO’s business continuity planning strategies have ensured our operational resilience, enabling us to provide seamless 24/7 outsourcing solutions during the pandemic. The drastic changes brought by COVID-19 inadvertently...
LAS VEGAS, Nev., June 2, 2020 - Multilingual outsourcing firm Open Access BPO recently unveiled its latest business solution, onshore staffing. Open Access BPO Onshoreโข builds on the firm’s trusted...
Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
โข Simplify every interaction
โข Improve satisfaction
โข Support business growth
โข Provide 24/7 customer support
โข Scale operations with ease
โข Adapt quickly to evolving customer needs
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Your #CX strategy deserves a partner who can deliver seamless, scalable support.
Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.
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Outsourcing your #CustomerService and data handling to a reliable #BPO ensures these protective measures are consistently applied without overburdening internal teams.
Open Access BPO is trusted by global brands to safeguard sensitive information and maintain seamless customer support during high-demand periods.
Explore how outsourcing can help protect your customers and streamline operations: https://buff.ly/e5sxHDB
In our blog post, we explain how AI helps agents focus on complex issues while handling routine tasks behind the scenes. That means faster responses and deeper #CustomerCare.
This matters if you run or manage outsourced #CX teams and want scalable quality, while keeping human empathy at the core.
Check out the full article to see how AI and human talent can work together for exceptional customer experience: https://buff.ly/TFzASUf
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Boost your customer experience without overloading your team by partnering with Open Access BPO for expert outsourced CX services.
Get started today and see how we can help your business deliver faster, smarter, and more personalized support: https://buff.ly/V7wVeYT
Can your outsourced #CustomerSupport team handle a flood of holiday shoppers without missing a beat?
The holidays are coming in too fast and too hot for many brands to even get their sales, #CustomerExperience, and websites ready in time.
Over the Open Access BPO Blog, we've put together a checklist that highlights actionable steps for smoother website navigation, faster checkout, and reliable postโpurchase support.
These measures are designed to help online retailers manage higher traffic while keeping customers satisfied.