Open Access BPO Participates in Annual NYC Marathon

Open Access BPO Participates in Annual NYC Marathon

Luis Anthony Oliveros Published on November 5, 2021

Open Access BPO is once again participating in the TCS New York City Marathon, set to take place this Sunday, November 7.

The multilingual call center joins the prestigious event as a major sponsor of Ryan’s Run, a nonprofit organization and NYC Marathon Silver Charity Partner. This sponsorship supports charity healthcare system Allied Services and their goal to improve the lives of people with disabilities, life-changing injuries, and chronic illnesses.

Open Access BPO began supporting the cause in 2016 with donations and competitors in New York City’s world-famous marathon.

“We participate in the NYC Marathon for two reasons,” said Open Access BPO CEO Ben Davidowitz. “It enables us to support a charity that does rehabilitative initiatives while rewarding our tenured employees.”

https://www.openaccessbpo.com/wp-content/uploads/2021/11/photo_2021-10-26_14-19-22.jpg

Now in its sixth year as sponsor, Open Access BPO renewed its commitment to the partnership with a donation to Ryan’s Run. Business Development Manager, Alessio Urbani, represents representing Open Access BPO in the NYC Marathon.

“It is my first time running a 42-km marathon. I experienced marathons in the past but never with such a distance.” Urbani, who has been training in his hometown in Italy, stated. “It is an honor for me to represent Open Access BPO at this event, especially knowing that the donation will help people with disabilities.”

Urbani will be joining thousands of marathoners from around the world as they compete in a 26.2-mile running course through New York’s five boroughs. The 50th New York City Marathon is on Sunday, November 7, at 8:00 AM EST.

Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO1 day ago
Compared to most industries, #CallCenters are known for providing a fun and positive workplace for their employees.

But more than just making daily ops light and dynamic, the agents, the contact center, and the clients benefit from this: https://buff.ly/3UZf4i0

----------
Let's create a program hyper-customized for your brand's goals, needs, budget, and customer demands: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #EmployeeEngagement
Open Access BPO
Open Access BPO2 days ago
Making your #CallCenter agents happy boosts #productivity and elevates #CustomerExperience.
Here's how you can make their lives easier: https://buff.ly/3UQvadX

----------
It's #CSweek! Don't forget to express your appreciation to the awesome people assisting your customers. Celebrate the job they do!

Let's build you a well-engaged #outsourcing team: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport #EmployeeEngagement
Open Access BPO
Open Access BPO2 days ago
It's π—–π˜‚π˜€π˜π—Όπ—Ίπ—²π—Ώ π—¦π—²π—Ώπ˜ƒπ—Άπ—°π—² π—ͺ𝗲𝗲𝗸, a weeklong celebration of the value of #CustomerSupport and the people who assist customers.

We recognize our people across Open Access BPO's international locations and celebrate them for the awesome work they do.

#WeSpeakYourLanguage
#CustomerServiceWeek
#CSWeek #CelebrateService
Open Access BPO
Open Access BPO4 days ago
#Gamification claims to lighten stressful jobs, but is this truly helpful in #TechnicalSupport?

Join us as we explore just how effectives this strategy is in the #CallCenter: https://buff.ly/3LU2M6p

----------
We build strategies that empower people and solidify brand loyalty for our partners: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
#EmployeeManagement #EmployeeEngagement
#CustomerExperience
Open Access BPO
Open Access BPO6 days ago
#CustomerService metrics indicate the level of service your brand is capable of providing.
They can also reveal just how effective your strategies are, including your
β€’ staffing
β€’ training
β€’ quality assurance, and
β€’ service/people management.

Metrics are more diagnostic than curative: https://buff.ly/3RiolyQ

----------
Make dismal #CustomerService a thing of the past when you outsource your #CustomerSupport needs: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CallCenterOutsourcing #CallCenters
#CustomerExperience
Open Access BPO
Open Access BPO1 week ago
Customers appreciate brands with #eCommerce websites that have #LiveChatSupport because of its convenience, speed, and humanized interaction.
You need to optimize these 4 features to make your #ChatSupport exceptional: https://buff.ly/3fhVflL

----------
Upgrade #CustomerExperience with our 24/7 multichannel #CustomerSupport solutions: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #eCommerce
Open Access BPO