3 Open Access BPO employees finish NYC Marathon

Faith Ocampo Published on November 11, 2016

Three employees from Philippine call center Open Access BPO were among the 51,388 finishers of the TCS New York City Marathon held November 6.

Alberto Agulto, Leo Penas, and Clint Ortiz joined and finished the world’s biggest marathon to support a cause-driven, nonprofit organization called Ryan’s Run. Based in Pennsylvania, Ryan’s Run raises funds that will be used to develop rehabilitation technologies for people with injuries and disabilities. For this mission, they work with the Allied Services Integrated Health System. They are also one of the Silver Charity Partners of the NYC Marathon.

e-commerce entrepreneur on phones in dark office

Earlier this year, Open Access BPO donated $25,000 to Ryan’s Run in exchange for allowing three of its employees to run in the prestigious race.

“I was very, very happy to have run for a cause. I feel truly blessed because I was given an opportunity to help others. For me, it wasn’t just a run. We did it for something bigger than ourselves. I’m also very grateful to our CEO and the company for giving us this once-in-a-lifetime opportunity. I consider this my biggest achievement to date,” Penas said.

Agulto said the NYC Marathon was different from all the previous races he has joined.

“Words are not enough to describe the ecstatic feeling of being able to run that great race. It was an experience of a lifetime. There were probably hundreds of thousands of supporters that kept cheering the runners. There were just a handful of Filipinos there on that day, but those who were there served as a motivation for me to finish the race,” Agulto said.

One of the challenges the runners experienced was coping with New York’s cold weather. Alberto, Leo, and Clint ended the marathon at 5:46:08, 4:11:40, and 6:00:17, respectively.

OAM runners with Ryans Run
“We’re planning to join ultramarathons and triathlons next year. That’s what we’re aiming for after the NYC Marathon,” Ortiz said. Ultramarathons are races spanning more than 42 km, while triathlons are three-stage sports competitions involving swimming, biking, and running.

While in New York, the three Philippine call center employees were welcomed by Ryan’s Run and the Pinoy Runners New York, a group of Filipino runners.

With a 98.8% finisher-to-starter ratio, this year’s NYC Marathon is considered the largest marathon ever held in terms of the number of finishers. Winners were 20-year-old Ghirmay Ghebreslassie from Eritrea (men’s open division) and third-time winner Mary Keitany from Kenya (women’s open division).

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 19 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗿𝗶𝗻𝗴𝘀 𝗛𝗼𝗽𝗲 𝘁𝗼 𝗖𝗵𝗶𝗹𝗱𝗿𝗲𝗻 𝗧𝗵𝗿𝗼𝘂𝗴𝗵 𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 𝘄𝗶𝘁𝗵 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗕𝗮𝗹𝗮𝘆 𝗣𝗮𝘀𝗶𝗹𝘂𝗻𝗴𝗮𝗻 | https://buff.ly/jg8HvYF

Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.

On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.

We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.

𝘚𝘦𝘦 𝘩𝘰𝘸 𝘢 𝘴𝘪𝘮𝘱𝘭𝘦 𝘥𝘢𝘺 𝘰𝘧 𝘨𝘪𝘷𝘪𝘯𝘨 𝘣𝘦𝘤𝘢𝘮𝘦 𝘢 𝘮𝘦𝘢𝘯𝘪𝘯𝘨𝘧𝘶𝘭 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘧𝘰𝘳 𝘦𝘷𝘦𝘳𝘺𝘰𝘯𝘦 𝘪𝘯𝘷𝘰𝘭𝘷𝘦𝘥: https://www.openaccessbpo.com/blog/open-access-balay-pasilungan-outreach/

#OpenAccessCares #CSR
#CommunityImpact #givingback
#CommunityOutreach
Open Access BPO 57 days ago
Inclusive corporate cultures aren't built by accident, they are cultivated through continuous dialogue.

We recently brought our global teams together (both onsite at our Makati headquarters and virtually across our Davao, Taipei, and Las Vegas offices) for a dedicated Pride Talk focused on championing allyship and open communication in the workplace.

Led by Psychologist Riyan Portuguez, 𝘽𝙚𝙮𝙤𝙣𝙙 𝙩𝙝𝙚 𝙍𝙖𝙞𝙣𝙗𝙤𝙬: 𝘾𝙧𝙚𝙖𝙩𝙞𝙣𝙜 𝙎𝙖𝙛𝙚 𝙎𝙥𝙖𝙘𝙚𝙨 𝙏𝙝𝙧𝙤𝙪𝙜𝙝 𝘼𝙡𝙡𝙮𝙨𝙝𝙞𝙥 focused on actionable frameworks to strengthen our culture of openness.

By engaging our cross-border teams in these crucial conversations, we improve workplace collaboration and ensure that every member of Team Open Access feels empowered to contribute authentically.

Cultivating an environment of safety and equality remains one of our highest priorities as a global organization.

#OpenAccess
#WovenInPride #OneWithDiversity
#OASpeaksWithPride #PrideAtWork
Open Access BPO 59 days ago
Sharing a simple, but meaningful, #PrideMonth message from Open Access Vice President, Joy Sebastian as we continue the celebration with our wider community.

Pride is about belonging, respect, and creating a workplace where everyone feels seen, valued, and supported living their authentic truths. This week is a reminder that inclusion is something we build together, every day, through understanding, openness, and genuine connection.

At #OpenAccess, we stand with our #LGBTQ+ community and reaffirm our commitment to a culture where everyone can show up as their full selves at work and beyond.

Happy Pride!

#OpenAccess
#WovenInPride #OneWithDiversity
#OASpeaksWithPride #PrideAtWork
Open Access BPO 71 days ago
Open Access BPO recently traded desk time for running shoes, turning Ayala Avenue in Makati City into a wellness zone for its team, families, and friends during the company's Fun Run 2026 on May 24.

Participants took on everything from a high-energy 10K run to a relaxed 1K stroll with their pets.

In an industry where burnout is an identified risk, events like this show what actual support for employee well-being looks like in practice.

Read the complete recap here to see how we champion employee wellness:
https://buff.ly/SOtZdIT

Instead of just talking about culture on paper, getting everyone out on the pavement builds the kind of genuine connection that keeps a team strong and motivated.

━━━━━━━━━━━━━━
Learn more about Open Access BPO by visiting our website: buff.ly/22CceV1

Connect with us online:
LinkedIn: https://buff.ly/dLCntA1
Instagram: https://buff.ly/xFlnImk

#OpenAccessBPO #LifeAtOpenAccessBPO
#WorkplaceCulture #CorporateWellness
#EmployeeEngagement
Open Access BPO 147 days ago
Why do so many brands struggle to stay consistent with #CustomerExperience?

When things go wrong, a hollow response can drive customers away, but a sincere, well-timed apology can actually strengthen long-term loyalty.
Mistakes happen, but they don't have to define your brand.

Stop navigating the #CX minefield alone and start building an effortless experience for your audience.

Learn how to turn service setbacks into opportunities for trust and build a truly effortless customer journey.
Full insights on our blog: https://buff.ly/zgcbpTQ

──────────────────────────────
High-quality CX isn't just about preventing mistakes, it's about having a team that knows exactly how to handle them.

Open Access BPO helps global brands navigate complex customer journeys with a blend of empathy and efficiency. Our teams are trained to deliver seamless support that protects your reputation and drives long-term growth.

🚀 Partner with the CX experts: https://buff.ly/8Mr3PRA

#WeAreOABPO
#CallCenter #OutsourcingCallCenter #CXStrategy
#CustomerServiceCallCenter #CustomerSupport
Open Access BPO 151 days ago
𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝘀 𝗲𝘅𝗽𝗲𝗰𝘁𝗲𝗱.
So, turn every interaction into a wow moment for your customers!

Check out strategies for delivering seamless support that:
• Simplify every interaction
• Empower your support team
• Delight customers consistently

Learn more: https://buff.ly/R2gU16E

──────────────────────────────
Open Access BPO combines the expertise of our #CX professionals with AI-powered solutions to create consistent, effortless experiences that keep customers coming back.

Connect with us and explore how outsourced CX can support your brand: https://buff.ly/FSxf48P

#WeAreOABPO
#CXStrategy #EffortlessCX #CustomerExperience
#BusinessGrowth #CustomerSuccess