Open Access BPO sends 3 employees to NYC marathon for a cause

Faith Ocampo Published on October 28, 2016

In just a week’s time, Open Access BPO employees Jun Agulto, Clint Ortiz, and Leo Penas will be flying to New York for the world’s biggest marathon.

To support Pennsylvania nonprofit organization Ryan’s Run, multilingual outsourcing company Open Access BPO is sending three employees to the TCS New York City Marathon, the world’s biggest race, set to take place on November 6.

nyc marathoners running in park

Last May, the Philippine call center donated USD 25,000 to Ryan’s Run, a charity foundation for the Allied Services Integrated Health System and one of the Silver Charity Partners of the NYC Marathon. As a fundraising campaign, Ryan’s Run aims to help children and adults with disabilities by developing rehabilitation programs.

“Joining Ryan’s Run and the NYC Marathon is kind of a two-pronged thing. First, getting our employees into the marathon means we’re also backing an organization that does rehabilitative work across the United States. Second, it’s an opportunity for us to reward those folks who have been in the company a long time,” Open Access BPO CEO Ben Davidowitz said. He connected to Ryan’s Run through his brother Steve, one of the main founders of the rehab organization.

Ryan Leckey, another key person behind the cause-driven org, is delighted about Open Access BPO’s involvement in their campaign.

“It’s so cool to see people from the Philippines championing a charity that is so close to our hearts. It’s not every day that our friends from the Philippines fly out here,” he said on a live broadcast.

Rewards for top employees

Employees Jun Agulto, Clint Ortiz, and Leo Penas were chosen to participate in the NYC Marathon because of their passion for running and tenure in the company.

“We cannot thank the Open Access BPO family enough for making our dreams a reality. Our CEO Ben and President Henry Chang have been very kind, not just to us runners, but also to all the company’s employees, and this makes us love this company even more,” Mr. Ortiz said.

The three marathoners have been preparing since the start of the year by running in low-temperature areas with uphill tracks. This will acclimatize them to New York’s climate and terrain. In addition, Mr. Ortiz said they’re currently engaging in continuous cross-training, including swimming and elliptical workouts.

“We are very fortunate that we are accepted as honorary members of the Pinoy Runners New York, a local runners’ organization based in NYC. Twenty or so members of the PRNY are joining the NYC Marathon, and the club is planning to do a tune-up run around New York City a few days before the actual race,” Mr. Agulto said.

Running for a cause

Open Access BPO has been involved in plenty of socially relevant causes. Earlier this year, the Philippine call center donated chairs and computers to the special education unit of the Independent Living Learning Center, an institution in Mandaluyong City, Metro Manila. They also sent relief goods to survivors of Typhoon Haiyan, the most destructive typhoon to ever hit the Philippines. Additionally, they conduct an annual blood drive to help fill the nationwide blood bank.

The three NYC marathoners are also not new to participating in cause-driven races.

“Most, if not all, of the races we’ve joined are for a cause. The most memorable one is perhaps the 2015 Condura Skyway Marathon—Run for a Hero. That race was dedicated to all the fallen soldiers of the country. We were so emotional during the race,” Mr. Agulto said.

After the NYC Marathon, however, the three marathoners plan to train for ultramarathons and triathlons.

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 13 hours ago
Ensure peak #CustomerEngagement and #CustomerLoyalty when you outsource to a truly reliable 24/7 multilingual #CustomerSupport expert.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐬𝐢𝐦𝐩𝐥𝐞 𝐛𝐮𝐭 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐰𝐚𝐲𝐬 𝐲𝐨𝐮𝐫 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐞𝐚𝐦 𝐜𝐚𝐧 𝐛𝐞𝐞𝐟 𝐮𝐩 𝐛𝐫𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐚𝐦𝐨𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬: https://buff.ly/4d7epU6

----------
Partner with a seasoned #CustomerCare expert, trusted by global brands: https://buff.ly/3yk9eRO

#WeSpeakYourLanguage
#CallCenter
#CustomerServiceCallCenter
Open Access BPO 15 hours ago
The right choice of words (and tone) can calm down and bring conversations to a better outcome...even if it's with an upset customer.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝟓 𝐬𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭𝐬 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐠𝐞𝐧𝐭𝐬 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐭𝐞𝐥𝐥 𝐢𝐫𝐚𝐭𝐞 𝐜𝐚𝐥𝐥𝐞𝐫𝐬: https://buff.ly/3WD05xl

----------
For #outsourcing services that build and maintain strong customer relationships: https://buff.ly/3YdB9gY

#WeSpeakYourLanguage
#CustomerExperience #CX
Open Access BPO 17 hours ago
𝐁𝐫𝐚𝐧𝐝𝐬 𝐮𝐬𝐞 #𝐒𝐨𝐜𝐢𝐚𝐥𝐌𝐞𝐝𝐢𝐚 𝐚𝐬 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐨𝐧𝐬 𝐨𝐟 𝐭𝐡𝐞𝐢𝐫 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬 𝐭𝐨 𝐦𝐚𝐫𝐤𝐞𝐭 𝐭𝐡𝐞𝐢𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐧𝐝 𝐚𝐦𝐩𝐥𝐢𝐟𝐲 𝐭𝐡𝐞𝐢𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐝𝐞𝐦𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜.

Content for their social platforms must meet the same level of strictness they have on their websites.

Given the 𝘴𝘰𝘤𝘪𝘢𝘭 nature of the web, here are some things you must take note of: https://buff.ly/3WzMy9I

----------
Partner with a premier #ContentModeration #outsourcing firm: https://buff.ly/4dhKR66

#WeSpeakYourLanguage
#ContentModeration
#BackOfficeSupport
Open Access BPO Yesterday
Employee self-care is everyone's personal responsibility.
Ensuring it involves maintaining health and wellbeing, enabling employees to prevent and manage work-related stress.

Here are helpful ways to ensure employee self-care: https://buff.ly/3zMHu96

----------
Create unforgettable #CustomerExperiences for your brand.
We empower our agents to deliver exceptional service.

Outsource with us: https://buff.ly/4d1DM9F

#WeSpeakYourLanguage
Open Access BPO 2 days ago
China is one of the strongest and most dynamic economies of the world. And many overseas businesses want to tap into the #Chinese market.

If you want to expand your business beyond your domestic borders, the Chinese market may be a great choice, especially for these industries: https://buff.ly/3LylNw3

----------
Partner with an #outsourcing company with a local office in China (and Taiwan and the Philippines where the Chinese language is also spoken): https://buff.ly/3LylS2P

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/4dd7I2J

#WeSpeakYourLanguage
Open Access BPO 2 days ago
Projecting empathy and providing effective solutions are parts of the business language that will prove crucial to your #CustomerService.

Learn more about how it can make or break your #CustomerExperience goals: https://buff.ly/4fcfyeV

----------
Take your business to new heights with our 24/7 #multilingual #outsourcing solutions: https://buff.ly/4cTquMO

#WeSpeakYourLanguage
#CustomerSupport #CustomerCare