How can I use social media for lead generation?

OABPO Blog Team Published on May 20, 2014

network-of-people-icons
Who isn’t using Facebook to generate leads nowadays? Brands are wising up by taking their lead generation efforts to where they engage with their market the most—on social media sites. Join the crowd of successful marketers by applying Open Access BPO’s lead generating tips for social networks.

A Hubspot study revealed that 52% of all marketers have used Facebook to source leads in 2013. This proves that the biggest social network is still an effective tool for brand promotion and market engagement despite losing a bit of its appeal to emerging competitors in the social web.

social-media-icons-human-icon

The study also establishes that most businesses are indeed turning to online tools not just to provide customer service but also to widen their consumer base. Another thing that could be inferred, however, is that not all social media marketers are successful in generating leads on Facebook or social media as a whole.

What happened to the 48% that were unable to source successful leads? Did their campaign fail, or did they refuse to include social media in their lead generating activities? Either way, those marketers could use the following tips to successfully source leads on social media:

1. Go visual

If your brand is engaged in social media marketing, then you should deliver your messages visually. This is what Hubspot suggested after their experiment showed that photo posts generate a 128% higher click-through rate and get 53% more Facebook Likes than videos and links.

2. Put links in captions

Of course, uploading attention-grabbing photos alone would be useless if the post doesn t come with a link back to your website. This can be extra effective now that Facebook has removed its clause that prohibits brands from including calls-to-actions in cover photo captions.

3. Tag pages

Tagging another Facebook Page gives you an opportunity to widen your reach. And new brand Pages can benefit from their company Page if it already has a solid following. It works this way: the new Page with fewer followers or Likers can tag a more popular Page, and that post becomes visible to the followers of the bigger Page, allowing the new one to introduce itself to the popular Page’s fans.

4. Conduct Q&As

mobile-with-lead-generation-human-icons

Question and answer sessions are becoming a popular way for brands to massively engage with their audience. To make the most out of this, include links to an article or study published on your website when trying to explain a complex answer to your fans. This gives the askers relevant resource and gives you a chance to convert visitors into customers.

5. Build forms

Use customizable parts of social networks to your advantage by building forms there. This way, you could collect contact information from interested customers without disrupting their social networking experience, which is a downside of redirecting them to an outside form.

There are many other ways to remove yourself from the 48% of marketers who have yet to harness the full potential of social media as a lead generating tool. Have you tried any of the tips listed above? Do you have methods of your own? Don t hesitate to share which among your strategies did and didn t work to shed light on successful online marketing among fellow marketers.

Join us on facebook
Open Access BPO Yesterday
Ensure peak #CustomerEngagement and #CustomerLoyalty when you outsource to a truly reliable 24/7 multilingual #CustomerSupport expert.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐬𝐢𝐦𝐩𝐥𝐞 𝐛𝐮𝐭 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐰𝐚𝐲𝐬 𝐲𝐨𝐮𝐫 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐞𝐚𝐦 𝐜𝐚𝐧 𝐛𝐞𝐞𝐟 𝐮𝐩 𝐛𝐫𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐚𝐦𝐨𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬: https://buff.ly/4d7epU6

----------
Partner with a seasoned #CustomerCare expert, trusted by global brands: https://buff.ly/3yk9eRO

#WeSpeakYourLanguage
#CallCenter
#CustomerServiceCallCenter
Open Access BPO Yesterday
The right choice of words (and tone) can calm down and bring conversations to a better outcome...even if it's with an upset customer.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝟓 𝐬𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭𝐬 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐠𝐞𝐧𝐭𝐬 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐭𝐞𝐥𝐥 𝐢𝐫𝐚𝐭𝐞 𝐜𝐚𝐥𝐥𝐞𝐫𝐬: https://buff.ly/3WD05xl

----------
For #outsourcing services that build and maintain strong customer relationships: https://buff.ly/3YdB9gY

#WeSpeakYourLanguage
#CustomerExperience #CX
Open Access BPO Yesterday
𝐁𝐫𝐚𝐧𝐝𝐬 𝐮𝐬𝐞 #𝐒𝐨𝐜𝐢𝐚𝐥𝐌𝐞𝐝𝐢𝐚 𝐚𝐬 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐨𝐧𝐬 𝐨𝐟 𝐭𝐡𝐞𝐢𝐫 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬 𝐭𝐨 𝐦𝐚𝐫𝐤𝐞𝐭 𝐭𝐡𝐞𝐢𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐧𝐝 𝐚𝐦𝐩𝐥𝐢𝐟𝐲 𝐭𝐡𝐞𝐢𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐝𝐞𝐦𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜.

Content for their social platforms must meet the same level of strictness they have on their websites.

Given the 𝘴𝘰𝘤𝘪𝘢𝘭 nature of the web, here are some things you must take note of: https://buff.ly/3WzMy9I

----------
Partner with a premier #ContentModeration #outsourcing firm: https://buff.ly/4dhKR66

#WeSpeakYourLanguage
#ContentModeration
#BackOfficeSupport
Open Access BPO 2 days ago
Employee self-care is everyone's personal responsibility.
Ensuring it involves maintaining health and wellbeing, enabling employees to prevent and manage work-related stress.

Here are helpful ways to ensure employee self-care: https://buff.ly/3zMHu96

----------
Create unforgettable #CustomerExperiences for your brand.
We empower our agents to deliver exceptional service.

Outsource with us: https://buff.ly/4d1DM9F

#WeSpeakYourLanguage
Open Access BPO 3 days ago
China is one of the strongest and most dynamic economies of the world. And many overseas businesses want to tap into the #Chinese market.

If you want to expand your business beyond your domestic borders, the Chinese market may be a great choice, especially for these industries: https://buff.ly/3LylNw3

----------
Partner with an #outsourcing company with a local office in China (and Taiwan and the Philippines where the Chinese language is also spoken): https://buff.ly/3LylS2P

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/4dd7I2J

#WeSpeakYourLanguage
Open Access BPO 3 days ago
Projecting empathy and providing effective solutions are parts of the business language that will prove crucial to your #CustomerService.

Learn more about how it can make or break your #CustomerExperience goals: https://buff.ly/4fcfyeV

----------
Take your business to new heights with our 24/7 #multilingual #outsourcing solutions: https://buff.ly/4cTquMO

#WeSpeakYourLanguage
#CustomerSupport #CustomerCare