How storytelling can add life to your marketing strategy

Alistair Roque Published on July 8, 2015

typewriter-with-once-upon-a-time-typed-on-paper
Sharing remarkable stories about you or your experiences with your family or friends has always been a good way of strengthening ties with the people you care about. It s a fundamental human activity that allows listeners to understand your emotions as a story character while experiencing particular events. Because of the familiarity and special regard towards the person narrating the story, listeners are compelled to appreciate and pay attention to the message delivered to them.

Storytelling in the marketing context

As a marketing strategy, storytelling relies on the idea that consumers can appreciate the marketing message better if it’s narrated to them as a story instead of being presented as a traditional product advertisement. Marketers who use this tactic believe that marketing campaigns can see greater response if they’re able to elicit emotional reactions, such as empathy, joy, amusement, or even anger from the audience.

chalk-movie-production-clapper-with-heart-in-blue-brick-background

While it may seem like relatively a new content marketing trend for the digital marketing space, traditional marketing and advertising platforms have long been using it. For years, we’ve seen big brands use human elements and emotions in their TV or magazine ads. Through storytelling, brands can build and package messages that they know will appeal to their target consumers.
There are many ways storytelling can be integrated into a brand s marketing strategy. Unlike traditional advertising where budget is a game changer, storytelling sets creativity as its most important requirement. Content creators can use their blogs to produce articles written by customers whose lives have changed after using their product or subscribing to their services. Visual brands can either use Instagram or Vimeo to make the stories more share-worthy. Publishing testimonials on social networking sites and on their websites is also a popular way of spreading the good word to a wide audience.

Giving your brand a voice that resonates

Aside from eliciting responses through emotional connections, storytelling has become a highly promising marketing game plan because of its ability to instantly give any brand a personality that’s both human and easily relatable. It allows an organization to finally have a voice that can seamlessly mold and adapt to the target audience’s own interpretations. In other words, customers can now relate to your brand on a more personal level because of the perceived authenticity you acquire from talking to them directly.

little-boy-child-in-business-suit-sitting-on-boks-reading-storybook

Oftentimes, people won t remember the names of the characters on your billboard ads, blog series, or Youtube campaign, but it’s the tear-jerking, funny, or frightening stories that will continue to resonate with them for quite some time. They may see some parts of themselves in your actors. They may compare their experiences, conflicts, and problems with the ones you’re highlighting. And as the protagonist of your story triumphs over these hurdles, they too can be convinced that success is within their reach if they allow you to help them.
The goal of storytelling as a marketing strategy is to use compelling stories in making people appreciate the features of a product. Narrating stories that are entertaining but have no connection to what you sell won’t have much marketing value. Develop your story by studying how you help people. From there, you can now create a story that you can use to bolster your business value through any channel that will connect your brand to a huge audience.

3 responses to “How storytelling can add life to your marketing strategy”

  1. 4 Instagram marketing tips for enterprises - Open Access BPO Neo Captive Blog says:

    […] when marketing products to them, especially through Instagram, it’s recommended to instead tell a story through your photos. Stories can elicit emotions from people, giving them something to relate with […]

  2. Important elements of viral marketing videos - Open Access BPO Neo Captive Blog says:

    […] your video to go viral, it must tell a story. And like all stories, it must contain the elements of a plot including the introduction of the […]

  3. 5 Hottest digital marketing buzzwords of 2015 - Open Access BPO Neo Captive Blog says:

    […] attention not through exaggerated claims but through engaging and truthful stories. Storytelling is not a mere strategy for getting your name out there; it’s a tool for connecting with customers on an emotional […]

Join us on facebook
Open Access BPO 20 hours ago
Crafting emails that strike the perfect balance between professionalism and approachability is crucial for engaging customers.

How can your brand nail this tone? Follow these tips: https://buff.ly/3W4T5t8

----------
Let's create a program hyper-customized for your brand's goals, needs, budget, and customer demands: https://buff.ly/4dcs9gY

#WeSpeakYourLanguage
#CustomerService #CX #EmailDay
Open Access BPO Yesterday
The surge in automation has sparked a heated debate:
𝗖𝗮𝗻 𝗺𝗮𝗰𝗵𝗶𝗻𝗲𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝗵𝘂𝗺𝗮𝗻 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻?

We'll discuss automation limits in #ContentModeration and emphasize human judgment's importance for ethics, sensitive content, and community: https://buff.ly/4aGxGuE

----------
Get 24/7 content moderation in over 30 languages for your website or #SocialMedia pages: https://buff.ly/4aP6YA7

#WeSpeakYourLanguage
Open Access BPO Yesterday
𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝘆 𝗵𝗮𝘃𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗼𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀, 𝗯𝘂𝘁 𝘁𝗵𝗲𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗲𝗮𝗰𝗵 𝗼𝘁𝗵𝗲𝗿 𝗶𝗻 𝗺𝗮𝗻𝘆 𝘄𝗮𝘆𝘀 𝘁𝗵𝗮𝘁 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀.

Effective business operations hinge on the collaboration between #CustomerSupport and #marketing.

Read: https://buff.ly/49KQtUu
----------

Entrust your #outsourcing needs to a company that not only upholds your brand's message but propels you towards success.

Discover how we align with your vision: https://buff.ly/3W4TYC3

#WeSpeakYourLanguage
Open Access BPO Yesterday
Improved #CallCenter productivity leads to shorter wait times, happier customers, and a more motivated #CustomerService team.

Benefits--
Customers: Faster resolutions, less frustration.
Agents: Lower stress, higher job satisfaction.
Management: Enhanced efficiency, happier staff.

Find actionable tips on boosting your call center's performance on our blog: https://buff.ly/49HsTbf

----------
Learn how our training, employee engagement, and culture of diversity contribute to our high-quality #CustomerExperience: https://buff.ly/3W8vrf6

#WeSpeakYourLanguage
#CSat #CustomerSupport #CX
#CustomerSatisfaction #EmployeeManagement
Open Access BPO 5 days ago
Exceptional #CustomerExperience is key to building brand loyalty and driving success.
Adding value takes it to the next level.

But what does that even mean? And what can you do to make it possible?

Find out now: https://buff.ly/4cVLFyp

----------
Outsource now to give your customer the best #CX they deserve:
https://buff.ly/4d46mIe

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
Open Access BPO 5 days ago
𝐀𝐫𝐞 𝐡𝐮𝐦𝐚𝐧 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐦𝐨𝐝𝐞𝐫𝐚𝐭𝐨𝐫𝐬 𝐬𝐭𝐢𝐥𝐥 𝐧𝐞𝐜𝐞𝐬𝐬𝐚𝐫𝐲 𝐢𝐧 𝐭𝐡𝐞 𝐦𝐢𝐝𝐬𝐭 𝐨𝐟 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 #𝐂𝐨𝐧𝐭𝐞𝐧𝐭𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐭𝐨𝐨𝐥𝐬.

It's humans vs algorithm in this blog post! Read all about it now: https://buff.ly/3Q733q8

----------
Outsource your content moderation and other business or knowledge process needs: https://buff.ly/3xHdhXO

#WeSpeakYourLanguage
Open Access BPO