How to choose the right data service outsourcing partner

How to choose the right data service outsourcing partner

OABPO Blog Team Published on October 8, 2013
male-data-specialist

Outsourcing data services is one of today’s fastest growing business trends. Not only does it offer cost savings, it also enables a company to efficiently manage high volumes of data, which would otherwise be a drain on resources and time consuming when done in-house. As such, many companies are opting to delegate these tasks to reliable outsourcing companies.

To be truly successful in this endeavor, you’ll need to find the right outsourcing company to partner with. Here are several points to consider when choosing an offshore provider for your company’s data solutions needs.

Company background

There are hundreds of offshore companies providing data management solutions. Create a shortlist of potential candidates and examine their online portfolios. While large or long-established providers are generally favored in the industry, others also offer great deals with high-quality services. Also, make sure to ask for references and testimonials from past and current clients.

Services offered

The common data management solutions offered by offshore providers include data entry, data cleansing, data mining, and Internet research. Aside from these, the provider should also offer customized data services, since the data needs of every company can vary. Its services should also be flexible, able to tailor exactly to your business needs.

Staff and technology

Obviously, it’s imperative for the outsourced service provider to have a team of data management specialists that can produce high-quality, error-free outputs. Also, the provider should have the latest software and technologies essential in streamlining processes for data management.

Performance

men-in-black-magnifying-glass

Is the offshore provider able to guarantee accuracy and fast turnaround time? Inquire how long it would take for them to deliver output. Consider whether your business may need occasional data entry solutions with urgent deadlines and ask whether the provider is suitable with this type of setup.

Security and confidentiality

Data security is a major concern when it comes to outsourcing. Your provider should be able to mitigate the risks of data loss should any form of security breach occur. Check to see whether they require their employees to sign non-disclosure agreements and what kinds of security measures and solutions are implemented within workplace.

Just like in other business solutions, it’s helpful to have a checklist to guide you in selecting the best data management provider that you can work with in the long term.

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO2 days ago
Multilingual #CallCenter Open Access BPO has strategic locations that support high-end infrastructure, redundant resources and a network of dedicated professionals that will help businesses address the unique needs of their target market.

Learn more about our global delivery sites here: https://zcu.io/aLAm

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO4 days ago
Call centers cannot afford data loss. However, circumstances like hardware glitches, #cyber attacks, and natural disasters can lead to this.

How do you protect the lifeline of your #CallCenter in such cases? Find out in this blog: https://zcu.io/bjPx

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO5 days ago
Your customer service defines your business. The first step to ensuring that you do the right thing is to adapt the language that helps you deliver excellent #CustomerSupport: https://zcu.io/JRI2

#WeSpeakYourLanguage #CustServ #CallCenter
Open Access BPO
Open Access BPO1 week ago
Effective communication goes beyond simply using the same language as your consumers. That is why companies outsource their #multilingual #CallCenter: to have the ability to provide the kind of support consumers understand.

Read more on adapting the right language to build customer rapport: https://zcu.io/IMsh

#WeSpeakYourLanguage #CustomerService
Open Access BPO
Open Access BPO1 week ago
Unsure of how to improve customer relationships? Check out this overview of generational preferences to understand what influences your customers' decisions and how to meet their needs: https://zcu.io/AygQ

#WeSpeakYourLanguage #CustServ #CustomerSupport
Open Access BPO
Open Access BPO2 weeks ago
Unexpected interruptions in your #CallCenter operations can cost customers' trust and your brand's reputation. Discover how smart #offshore redundancy can mitigate these threats: https://zcu.io/8Vtz

#WeSpeakYourLanguage