Makati: The best place to operate call centers in the Philippines

OABPO Blog Team Published on December 18, 2013

call-centers-in-the-Philippines
Wise entrepreneurs look for the most ideal operation site before opening for business because they know that location determines success. That’s why investors planning to open call centers in the Philippines look no further than the country’s premier business district, Makati City.

What companies look for in a business location, Makati has it. From high infrastructure availability and technology penetration, to territorial accessibility and strong workforce, the business district provides crucial business elements that catapulted the Philippines to the top of the global outsourcing scene.

The healthy performance of the Philippine property sector makes corporate office spaces widely available and affordable. Top developers in the country are even set to complete infrastructures that will almost exclusively house BPO companies because of the high demand for space coming from the outsourcing industry.

Makati’s abundance of commuting options and close proximity to other major cities in Metro Manila further make it an ideal call center operation site. These factors help employees from neighboring areas decide to work in Makati, and they also lessen absenteeism, especially when natural calamities like storms and floods hit the country.

call-centers-in-the-Philippines-

More than these, the city has traits that complement the call center lifestyle.

There are many business establishments in Makati that cater to people working in a 24/7 call center. Numerous cafes, bars, and fast food chains operate there all day and all night, giving those working the night shift the same food choices available for those who toil during regular office hours.

In addition, public facilities and law enforcers are visible in the busiest parts of the downtown to ensure the safety of employees coming to work, particularly during the wee hours of the night. Parks and malls also dot the spaces between skyscrapers so that recreation and unwinding after a busy day of calls can be done just minutes away from offices.

Indeed, the right location helps businesses flourish, and call centers that operate in Makati can attest to that. Makati City is an ideal call center site because it is an established business district where both business owners and their employees can take advantage of the place’s geographical position and readily available resources.

Open Access BPO has call center operations in the Philippines’ most economically stable financial center, Makati City. Let us help you reach your market better through our voice and non-voice business solutions.

Join us on facebook
Open Access BPO Yesterday
#ICYMI: 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗗𝗼𝘂𝗯𝗹𝗲𝘀 𝗗𝗼𝘄𝗻 𝗼𝗻 𝗮 𝗚𝗿𝗲𝗲𝗻𝗲𝗿 𝗙𝘂𝘁𝘂𝗿𝗲 𝘄𝗶𝘁𝗵 𝗧𝗿𝗲𝗲-𝗣𝗹𝗮𝗻𝘁𝗶𝗻𝗴 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀

Open Access BPO recently took significant steps towards a greener future.
We're proud to share that our team doubled down on environmental commitment through its 𝑃𝑙𝑎𝑛𝑡 𝐼𝑡 𝐹𝑜𝑟𝑤𝑎𝑟𝑑 tree-planting initiatives.

This effort reflects our dedication to sustainability and giving back to the planet.

See how we're making a difference here: https://buff.ly/eVvlVEr

#WeSpeakYourLanguage
#OABPOPlantItForward
#OABPOcares #IdeaHubOABPO
Open Access BPO Yesterday
Connecting with customers goes far beyond just speaking their language.

True understanding comes from a deep appreciation of their culture. That's what creates a genuinely authentic #CustomerExperience for everyone, no matter their background.

Find out more: https://buff.ly/1vvXwZK

----------
Create meaningful experiences for your customers with a trusted #CustomerSupport expert: https://buff.ly/QAdtZXK

#WeSpeakYourLanguage
#CX #CustomerService
Open Access BPO 2 days ago
𝗖𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 boosts your brands' #SocialMedia presence by:
• Protecting your reputation & credibility
• Creating a safe & positive community for your users
• Encouraging user engagement
• Addressing customer concerns

Now, discover the untold stories of content moderators, their challenges, and the impact they have on our online experiences.

Read our blog now: https://buff.ly/13Fvy03

----------
Let's build a #ContentModeration program that'll address your operational needs, goals, and targeted growth: https://buff.ly/QAdtZXK

#WeSpeakYourLanguage
#ContentModeration
#BackOfficeSupport
Open Access BPO 2 days ago
Multilingual #CallCenters commonly offer accent training to their #CustomerService teams.

But the big question is: does accent actually affect #CustomerExperience?

Join us as we explore this topic here: https://buff.ly/JiZPEJD

——————————
Partner with an #outsourcing firm that finds a way to leverage accents and multilingualism to deliver excellent #CX.

Outsource your business needs to Open Access BPO's expert team, supporting over 30 languages.

Contact us today.
Let's start planning your ops: https://buff.ly/QAdtZXK

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerSatisfaction
#OutsourcingCX
Open Access BPO 5 days ago
To improve your customer relationships, start by understanding what shapes their expectations.

This crucial first step helps you proactively meet their needs and build lasting loyalty.
By recognizing these influences, you can tailor your approach and consistently exceed what your customers anticipate.

Here are 7 things that can guide you: https://buff.ly/472hYqD

——————————
Strengthen customer connections with our trusted #CX services.

Let's explore how we can support your goals together: https://buff.ly/QAdtZXK

#WeSpeakYourLanguage
#CustomerExperience #CustomerSupport
#OutsourcingCallCenter #CX #CSat
Open Access BPO 5 days ago
Employees leave when they're not given growth opportunities and exercise the full range of their skills.

Because happy, fulfilled, and motivated employees mean satisfied and loyal customers: https://buff.ly/zEB1yM4

——————————
Trust in a #outsourcing partner that invests in their employee's growth!
Learn more about Open Access BPO's #CareerDevelopment paths for our workforce: https://buff.ly/MoBwtoO

#WeSpeakYourLanguage
#EmployeeManagement