Mobile marketing vs desktop marketing: Rethinking your digital approach

Faith Ocampo Published on July 20, 2015

digital-marketing-comparison-between-mobile-marketing-desktop-marketing
Digital experts are claiming that mobile marketing holds the future of the entire business industry, and their assertions are indeed backed by statistics. True, mobile devices offer advantages such as improved user engagement and noise-free browsing. Desktop marketing, on the other hand, hasn t been as popular in the marketing industry lately, but is it really dead?

This article explores the pros and cons of smartphones, tablets, and desktop computers as digital marketing platforms and hopefully aid you in executing an effective marketing scheme for your business.

Interesting statistics about mobile dominance

The never-ending hype for smartphones and tablets made it possible for users and businesses to have intimate connections and clutter-free viewing experiences. It’s thus not surprising to find its increasing impact for the marketing industry, as shown by these statistics.

Mobile ad spending will increase for the next five years.

hands-holding-smartphones-showing-raise-in-graph-backdrop

And we’re talking not just a steady increase, but a real explosive growth. Next year, according to eMarketer, mobile ad spending will increase up to $100 billion. Within four years, this can reach up to $200 billion.

2015 2016 2017 2018 2019
Mobile ad spending $68.69 B $101.37 B $133.74 B $166.63 B $195.55
% change 61.1% 47.6% 31.9% 24.6% 17.4%

Source: eMarketer, March 2015

 

More users are spending time in mobile over desktop and other media.

male-smartphone-user-addicted-to-mobile

Originally a prediction from digital marketing expert Mary Meeker from last year, recent statistics from Kleiner, Perkins, Caufield, and Byers now show that users are indeed going mobile. They spend about 51% of their media time on handheld devices, 42% on desktops, and 7% on other media. So if you’re unable to reach your customers through mobile ads, you may be missing out compared with your online competitors.

 

Search engines are the main driver of mobile research.

smartphone-with-magnifying-lens-to-show-mobile-search

And yes, this is a bigger reason for you to start revamping your search engine optimization strategies. The following are interesting data from Google’s research:

•     48% use search engines to look up automotive, home, and beauty products;
•     33% go directly to branded websites, especially those interested in finance, fashion and beauty, and cars; and
•     26% use branded apps to look up finance, consumer electronics, apparel and beauty products.

 

Unsurprisingly, most users spend more time in mobile apps than on the web.

group-of-diverse-young-people-using-smartphones-tablets

This could be driven by people’s social media browsing and use of other apps such as those for games and entertainment. Mobile apps make the mobile experience smoother, faster, and generally easier. According to SmartInsights, users spend 89% of their time on mobile apps while only 11% is spent on the web. This pushes marketers to launch a brand-centered app to provide customers with a flawless mobile experience.

 

The future of desktop

mac-computer-in-green-backdrop

This leads us to the question: is desktop marketing dead?

Mobile has made its point, dominating over the marketing industry but desktop marketing serves its own purposes. First, a bigger screen size provides an improved browsing experience for users. This is your time to shine by engaging users in a responsive web design that provides a seamless online experience. And second, desktop marketing offers a big potential for conversions. Many users do purchase from their desktop computers, so you shouldn’t let your guard down when it comes to your desktop strategy.

It seems that although mobile marketing dominates the current business landscape, entrepreneurs need to pay attention to their desktop strategy as well. After all, a holistic digital marketing approach would entail you to be present across all types of screens—big, small, or medium-size ones.

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 0 hour ago
𝗕𝗿𝗮𝗻𝗱𝘀 𝗰𝗮𝗻 𝗹𝗼𝘀𝗲 𝗯𝗶𝗹𝗹𝗶𝗼𝗻𝘀 𝘄𝗵𝗲𝗻 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗳𝗮𝗹𝘁𝗲𝗿𝘀.
But it's not just about the money. Pushing customers away can deliver a crushing blow to your business.

Ready to stop the bleed and start retaining customers like a pro?
Dive into the insights here: https://buff.ly/4dcTEHf

----------
Elevate your #CustomerRetention game now!
Contact us today to outsource to a #CustomerSupport expert: https://buff.ly/3We132Z

Learn more:
[𝐒𝐭𝐮𝐝𝐲] 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫 𝐀𝐭𝐭𝐫𝐢𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐮𝐫𝐧𝐨𝐯𝐞𝐫: 𝐀𝐯𝐞𝐫𝐚𝐠𝐞 𝐑𝐚𝐭𝐞𝐬 𝐚𝐧𝐝 𝐂𝐨𝐦𝐦𝐨𝐧 𝐂𝐚𝐮𝐬𝐞𝐬: https://buff.ly/3vWuUTb

#WeSpeakYourLanguage
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing #CustomerExperience
Open Access BPO Yesterday
Crafting emails that strike the perfect balance between professionalism and approachability is crucial for engaging customers.

How can your brand nail this tone? Follow these tips: https://buff.ly/3W4T5t8

----------
Let's create a program hyper-customized for your brand's goals, needs, budget, and customer demands: https://buff.ly/4dcs9gY

#WeSpeakYourLanguage
#CustomerService #CX #EmailDay
Open Access BPO 2 days ago
The surge in automation has sparked a heated debate:
𝗖𝗮𝗻 𝗺𝗮𝗰𝗵𝗶𝗻𝗲𝘀 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 𝗿𝗲𝗽𝗹𝗮𝗰𝗲 𝗵𝘂𝗺𝗮𝗻 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗺𝗼𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻?

We'll discuss automation limits in #ContentModeration and emphasize human judgment's importance for ethics, sensitive content, and community: https://buff.ly/4aGxGuE

----------
Get 24/7 content moderation in over 30 languages for your website or #SocialMedia pages: https://buff.ly/4aP6YA7

#WeSpeakYourLanguage
Open Access BPO 2 days ago
𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝘆 𝗵𝗮𝘃𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗼𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀 𝗮𝗻𝗱 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝗶𝗲𝘀, 𝗯𝘂𝘁 𝘁𝗵𝗲𝘆 𝗰𝗼𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗲𝗮𝗰𝗵 𝗼𝘁𝗵𝗲𝗿 𝗶𝗻 𝗺𝗮𝗻𝘆 𝘄𝗮𝘆𝘀 𝘁𝗵𝗮𝘁 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀.

Effective business operations hinge on the collaboration between #CustomerSupport and #marketing.

Read: https://buff.ly/49KQtUu
----------

Entrust your #outsourcing needs to a company that not only upholds your brand's message but propels you towards success.

Discover how we align with your vision: https://buff.ly/3W4TYC3

#WeSpeakYourLanguage
Open Access BPO 2 days ago
Improved #CallCenter productivity leads to shorter wait times, happier customers, and a more motivated #CustomerService team.

Benefits--
Customers: Faster resolutions, less frustration.
Agents: Lower stress, higher job satisfaction.
Management: Enhanced efficiency, happier staff.

Find actionable tips on boosting your call center's performance on our blog: https://buff.ly/49HsTbf

----------
Learn how our training, employee engagement, and culture of diversity contribute to our high-quality #CustomerExperience: https://buff.ly/3W8vrf6

#WeSpeakYourLanguage
#CSat #CustomerSupport #CX
#CustomerSatisfaction #EmployeeManagement
Open Access BPO 6 days ago
Exceptional #CustomerExperience is key to building brand loyalty and driving success.
Adding value takes it to the next level.

But what does that even mean? And what can you do to make it possible?

Find out now: https://buff.ly/4cVLFyp

----------
Outsource now to give your customer the best #CX they deserve:
https://buff.ly/4d46mIe

#WeSpeakYourLanguage
#CustomerSupport #CustomerService
Open Access BPO