Mobile marketing vs desktop marketing: Rethinking your digital approach

Faith Ocampo Published on July 20, 2015

digital-marketing-comparison-between-mobile-marketing-desktop-marketing
Digital experts are claiming that mobile marketing holds the future of the entire business industry, and their assertions are indeed backed by statistics. True, mobile devices offer advantages such as improved user engagement and noise-free browsing. Desktop marketing, on the other hand, hasn t been as popular in the marketing industry lately, but is it really dead?

This article explores the pros and cons of smartphones, tablets, and desktop computers as digital marketing platforms and hopefully aid you in executing an effective marketing scheme for your business.

Interesting statistics about mobile dominance

The never-ending hype for smartphones and tablets made it possible for users and businesses to have intimate connections and clutter-free viewing experiences. It’s thus not surprising to find its increasing impact for the marketing industry, as shown by these statistics.

Mobile ad spending will increase for the next five years.

hands-holding-smartphones-showing-raise-in-graph-backdrop

And we’re talking not just a steady increase, but a real explosive growth. Next year, according to eMarketer, mobile ad spending will increase up to $100 billion. Within four years, this can reach up to $200 billion.

2015 2016 2017 2018 2019
Mobile ad spending $68.69 B $101.37 B $133.74 B $166.63 B $195.55
% change 61.1% 47.6% 31.9% 24.6% 17.4%

Source: eMarketer, March 2015

 

More users are spending time in mobile over desktop and other media.

male-smartphone-user-addicted-to-mobile

Originally a prediction from digital marketing expert Mary Meeker from last year, recent statistics from Kleiner, Perkins, Caufield, and Byers now show that users are indeed going mobile. They spend about 51% of their media time on handheld devices, 42% on desktops, and 7% on other media. So if you’re unable to reach your customers through mobile ads, you may be missing out compared with your online competitors.

 

Search engines are the main driver of mobile research.

smartphone-with-magnifying-lens-to-show-mobile-search

And yes, this is a bigger reason for you to start revamping your search engine optimization strategies. The following are interesting data from Google’s research:

•     48% use search engines to look up automotive, home, and beauty products;
•     33% go directly to branded websites, especially those interested in finance, fashion and beauty, and cars; and
•     26% use branded apps to look up finance, consumer electronics, apparel and beauty products.

 

Unsurprisingly, most users spend more time in mobile apps than on the web.

group-of-diverse-young-people-using-smartphones-tablets

This could be driven by people’s social media browsing and use of other apps such as those for games and entertainment. Mobile apps make the mobile experience smoother, faster, and generally easier. According to SmartInsights, users spend 89% of their time on mobile apps while only 11% is spent on the web. This pushes marketers to launch a brand-centered app to provide customers with a flawless mobile experience.

 

The future of desktop

mac-computer-in-green-backdrop

This leads us to the question: is desktop marketing dead?

Mobile has made its point, dominating over the marketing industry but desktop marketing serves its own purposes. First, a bigger screen size provides an improved browsing experience for users. This is your time to shine by engaging users in a responsive web design that provides a seamless online experience. And second, desktop marketing offers a big potential for conversions. Many users do purchase from their desktop computers, so you shouldn’t let your guard down when it comes to your desktop strategy.

It seems that although mobile marketing dominates the current business landscape, entrepreneurs need to pay attention to their desktop strategy as well. After all, a holistic digital marketing approach would entail you to be present across all types of screens—big, small, or medium-size ones.

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 7 days ago
Why do so many brands struggle to stay consistent with #CustomerExperience?

When things go wrong, a hollow response can drive customers away, but a sincere, well-timed apology can actually strengthen long-term loyalty.
Mistakes happen, but they don't have to define your brand.

Stop navigating the #CX minefield alone and start building an effortless experience for your audience.

Learn how to turn service setbacks into opportunities for trust and build a truly effortless customer journey.
Full insights on our blog: https://buff.ly/zgcbpTQ

──────────────────────────────
High-quality CX isn't just about preventing mistakes, it's about having a team that knows exactly how to handle them.

Open Access BPO helps global brands navigate complex customer journeys with a blend of empathy and efficiency. Our teams are trained to deliver seamless support that protects your reputation and drives long-term growth.

🚀 Partner with the CX experts: https://buff.ly/8Mr3PRA

#WeAreOABPO
#CallCenter #OutsourcingCallCenter #CXStrategy
#CustomerServiceCallCenter #CustomerSupport
Open Access BPO 11 days ago
𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝘀 𝗲𝘅𝗽𝗲𝗰𝘁𝗲𝗱.
So, turn every interaction into a wow moment for your customers!

Check out strategies for delivering seamless support that:
• Simplify every interaction
• Empower your support team
• Delight customers consistently

Learn more: https://buff.ly/R2gU16E

──────────────────────────────
Open Access BPO combines the expertise of our #CX professionals with AI-powered solutions to create consistent, effortless experiences that keep customers coming back.

Connect with us and explore how outsourced CX can support your brand: https://buff.ly/FSxf48P

#WeAreOABPO
#CXStrategy #EffortlessCX #CustomerExperience
#BusinessGrowth #CustomerSuccess
Open Access BPO 25 days ago
#Fintech #CX must scale without losing the human touch.

As Q1 2026 draws to a close, fintech brands are facing a key challenge: 𝗗𝗲𝗹𝗶𝘃𝗲𝗿 𝗵𝗶𝗴𝗵𝗹𝘆 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲𝗱 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘄𝗵𝗶𝗹𝗲 𝘀𝗰𝗮𝗹𝗶𝗻𝗴 𝗳𝗮𝘀𝘁 𝗮𝗰𝗿𝗼𝘀𝘀 𝗺𝗮𝗿𝗸𝗲𝘁𝘀.

The brands that succeed are combining AI tools with multilingual CX teams and flexible support operations.
The result is faster responses, stronger trust, and #CustomerExperiences that still feel personal even at scale.

See how fintech brands can build scalable personalized CX in 2026: https://buff.ly/g7ioIHh

──────────────────────────────
Our multilingual teams and flexible #outsourcing solutions help fintech companies deliver personalized #CustomerSupport while managing rapid growth.

Connect with us to explore how outsourced CX can support your fintech expansion: https://buff.ly/aMNxt9U

#WeAreOABPO
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing
Open Access BPO 25 days ago
Open Access BPO has always recognized all the women who drive our success. For years, we've advocated for policies and initiatives that ensure #GenderEquality.

This year, Open Access BPO joins #GiveToGain in celebrating and supporting women's leadership and impact. We celebrate and thank all the women at Open Access BPO and across communities for everything you do to lead, inspire, and make a difference.

#WeAreOABPO #IWD2026
#OABPOonIWD2026 #SheSays
#SheSays #WeCanBeEquALL
Open Access BPO 28 days ago
#OABPOmilestone:
𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝟮 𝗱𝗲𝗰𝗮𝗱𝗲𝘀 𝗼𝗳 𝗴𝗿𝗼𝘄𝘁𝗵 𝗮𝗻𝗱 𝗽𝗲𝗼𝗽𝗹𝗲-𝗱𝗿𝗶𝘃𝗲𝗻 𝘀𝘂𝗰𝗰𝗲𝘀𝘀
Read the full story here: https://buff.ly/dBxlcfx

Multinational #CallCenter Open Access BPO marked its 20th anniversary with a kickoff celebration series across its Makati, Davao, and Taipei offices. The festivities honored the company's employees and set an inspiring tone for 2026.

This milestone shows what's possible when a company puts people first and builds a culture where teams can thrive together.

──────────────────────────────
Our people-first culture powers performance and innovation, producing measurable results that matter.

Partner with Open Access BPO to scale your operations with a team that delivers excellence.

Contact us today to explore outsourcing solutions: https://buff.ly/PWlXVf8

#WeAreOABPO #TeamOABPO
#OABPOKickoff2026 #RedCarpetDreams
#Everglow #20YearsAndGrowing #CompanyCulture
#CXLeadership #BuildingTogether