Open Access BPO debuts newly redesigned website

Open Access BPO debuts newly redesigned website

OABPO Blog Team Published on September 25, 2014

With the aim to continuously improve the experience we provide to our current and prospective outsourcing clients, we at Open Access BPO proudly announce the launching of our improved corporate website.

Our website now features a more interactive user interface, optimized page navigation menu, and a dedicated section for expert content. Through this revamped platform, we provide a more convenient way for potential partners to reach out to us while gaining insights on who we are and what call center support services we offer.

The improved navigation feature promises a faster and easier way for interested clients to explore the website. It highlights five major sections of the website: Home, About, Services, Blog, and Contact Us. Each of these sections is further divided into sub-sections using an organized formatting and design. With a more compact menu, site visitors can now directly head over to the section they want to explore further without having to browse aimlessly.

We have repackaged most of our online content to give our audience a much comprehensive and dynamic experience when learning more about Open Access BPO. Aside from our company profile and commitment statement, interested clients can also view the profiles of our esteemed company leaders and the Advantages and Process sub-sections to get a more solid perspective of our time-tested expertise and credibility as an outsourcing provider.

We have also improved our Services section to provide businesses that are planning to outsource to Open Access BPO a much extensive guide to the different outsourcing solutions that we can give them. Interested clients can now visualize how our Social Media Moderation, Customer Support, and Multilingual Call Center services can impact their operations, especially their bottom line. These intelligent resources can then help businesses make outsourcing decisions that are carefully and strategically thought out.

And to make our online portal more valuable to business leaders, we improved our resource sections, which feature our company blog and research studies. Our published materials cover essential outsourcing matters, such as the latest news and trends concerning the global outsourcing landscape and of course, the Philippine call center industry. Our content also focuses on vital business functions, such as customer service, sales and marketing, and business growth.

Through our blog entries, white papers, and research studies, we hope to help not only businesses but call center leaders and other key outsourcing players as well. We regularly publish content that covers different management and quality assurance strategies that can be applied when running a call center.

Lastly, we have enhanced our contact channels in order for online guests to reach our representatives faster. Our Contact Us page not only lists down all contact information that businesses can use in making inquiries but also features a contact form as an additional option. And to top the list, we also offer 24/7 live chat support that promises to provide round-the-clock assistance to site visitors.

All these website changes are done by Open Access BPO to better connect with our audience. We look forward to hearing feedback about these recent developments and the new ones that are yet to come.

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Open Access BPO
Open Access BPO16 hours ago
#CustomerService metrics indicate the level of service your brand is capable of providing.
They can also reveal just how effective your strategies are, including your
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Open Access BPO
Open Access BPO2 days ago
Customers appreciate brands with #eCommerce websites that have #LiveChatSupport because of its convenience, speed, and humanized interaction.
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Upgrade #CustomerExperience with our 24/7 multichannel #CustomerSupport solutions: OpenAccessBPO.com/get-started

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Open Access BPO
Open Access BPO6 days ago
#Repost | Team Allied Services and You:
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 is once again supporting #RyansRun during the TCS New York City Marathon this November.

Ryan's Run is a nonprofit organization and NYC Marathon Charity Partner. This #sponsorship supports #charity healthcare system Allied Services and their goal to improve the lives of people with disabilities, life-changing injuries, and chronic illnesses.

Photo shows Open Access BPO CEO Ben Davidowitz presenting the multilingual #CallCenter's donation to Allied Services' Jim Brogna and Steve Davidowitz.

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Open Access BPO is a multilingual call center with locations in both the Philippines and the United States. The company’s Chief Operating Officer, Ben Davidowitz, grew up in Kingston, PA. His brother, Steve, has been part of the charity campaign since its inception in 2010, and will be running the TCS New York City Marathon once again this year as part of Team Allied Services and You. He will be joined by an Open Access BPO employee.

Thank you @openaccessbpo

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#tcsnycmarathon #partnership #support #WeSpeakYourLanguage
#NYCMarathon2022
Open Access BPO
Open Access BPO1 week ago
Open Access BPO, in partnership with the Philippine Red Cross, is holding a #BloodDonation drive on September 28.

Employees who haven't signed up as #BloodDonors may do so by filling out this form: https://buff.ly/3dvNyI6

𝗦𝗮𝘃𝗲 𝗮 𝗟𝗶𝗳𝗲 𝗕𝗹𝗼𝗼𝗱 𝗗𝗿𝗶𝘃𝗲 𝟮𝟬𝟮𝟮
September 28 | 10:00 AM - 3:00 PM PST
Open Access BPO Makati, Glorietta 2 site lobby

#WeSpeakYourLanguage
#DonateBlood
Open Access BPO
Open Access BPO1 week ago
#Gamification works to create healthy competition and camaraderie among your #CallCenter agents while ensuring productivity and high quality support for your customers.

But it only works if done right. Here are several tips you can use to gamify your contact center: https://buff.ly/3dvR6Kt

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Ensure high quality support for your customers: OpenAccessBPO.com/get-started

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Open Access BPO
Open Access BPO1 week ago
Having a branded #CustomerService strategy sets your business apart from others, helping grow your customers base and enhancing #CustomerExperience.
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Open Access BPO