The ever-changing e-commerce landscape offers limitless possibilities for businesses to sell their goods through electronic and digital means. And along with the new business innovations technology brings, changes in consumer behavior are reshaping the way we do business. Those consumer practices become more present and felt when sales and promotions reach their all-year peak, which […]
E-commerce websites can benefit from outsourced back office solutions that can give your online shop the visual overhaul and marketing boost it needs for the holidays. Here are some of the services you can outsource for the season and the specific add-ons they can give to your online business: Web Development for Making a Delivery […]
In the first three quarters of 2013, the global outsourcing industry went through slight downturns, but major upsurges were still felt, especially by business process outsourcing (BPO) in the Philippines. Now that 2013 is down to its last 30 days, businesses should better be reviewing trends to know if these will continue to 2014 or […]
Boutique-style business process outsourcing (BPO) companies in the Philippines emerges as ideal outsourced solution providers for businesses that are looking for specialized services with more immediate results. As the holidays draw near, retailers seek help from these outsourcing providers for tasks that are specifically in demand during the season. What sets boutique BPOs apart from […]
International businesses commonly outsource call center services to the Philippines to cut down on expenses, but aside from the country’s low operational and labor costs, investors choose the country for the people’s excellent English-speaking skills. That is why outsourcing firms in the Philippines that offer voice solutions such as inbound customer service, outbound telemarketing, lead generation, […]
Inbound customer service representatives answer incoming calls from your customers who want to make sales inquiries, seek technical support, or know general information about your company and your products. Traditionally, representatives attend to customers via phone, but as both businesses and the public see the convenience brought by having multiple communication channels, customer service is […]
It’s that time of the year again when shops clear their aisles for an incoming rush of bargain hunters raging and racing against each other for the best deals. For E-commerce store owners, the same scenario may not be physically seen but still greatly felt through the sales spike the holiday season brings. Black Friday […]
The flourishing IT-BPO sect in Pasig City’s Ortigas business district owes its success to international companies that outsource technical support. With another technical facility provider signing a contract to expand operations in the area, the Ortigas Central Business District further shapes itself as one of the country’s top IT destinations. What do investors see in […]
When telemarketing in the Philippines, your budget should depend on the type of telemarketing plan your company will be carrying out. You must first determine if your plan will be an inbound or outbound sales project, and once you decide on one, you’ll be able to point out how much of your overall fund you […]