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Telemarketing in the Philippines Does it really matter where telemarketers work from if they can deliver results? The answer is a resounding Yes! as telemarketers in the Philippines can attest. There are numerous benefits to outsourcing your telemarketing functions against hiring home-based telemarketers. Below are some of them: • Expertise While home-based telemarketers may have […]

Business process outsourcing (BPO) is a widely embraced practice that taps outsourced call center companies worldwide. Despite its benefits, many companies are hesitant about outsourcing as they fear they could lose their competitive edge. Below are some arguments that will prove that outsourcing offers strategic advantages. 24/7 availability across all platforms One of the most […]

Many call center services rely on lead qualification. Here’s why you should not take this service for granted. Lead generation and qualification are two common business process outsourcing (BPO) services that should go hand-in-hand. While lead generation builds interest about your products, lead qualification feeds on this interest and prepares clients for a potential sales […]

While it is common for companies to tap outsourcing in order to maximize their potential in the dynamic business scene, one visionary took the challenge further and tapped not foreigners nor onshore service providers. Instead, he turned to the Indians—native American Indians, that is. Offering diversity-driven outsourcing solutions Accenture Managing Director Randy Willis, a Native American, […]

Undeniably, outsourcing to the Philippines offers countless opportunities for a majority of businesses. The country’s outsourcing industry encompasses diverse industries, particularly the IT-Business Process Outsourcing (BPO) and Health Information Management (HIM) sectors. In fact, the local BPO industry clocked in $12 million for 2012 with the hopes of increasing the revenue to $15 million by […]

Telemarketing in the Philippines is among the most dominant facets of the country’s business process outsourcing (BPO) industry, often ranked next to the IT-BPO and Health Information Management (HIM) sectors. Given its prevalence in the market, it only makes sense that its terms and services are often mistaken for another. Below are the basics of […]