Blogs and social media platforms offer great opportunities for companies to reach out to their potential customers. To ensure their success, many companies are choosing to outsource to the Philippines service providers. Corporate blogs reel in a significant percentage of visitors to the company s official website, which results in promotion and even sales conversion. In fact, […]
The launch of the electronic claims (eClaims) program by the Philippine Health Insurance Corporation (PhilHealth) is set to reinforce the status of healthcare outsourcing in the Philippines, and provide more employment opportunities for unemployed health professionals, according to healthcare authorities during this month s National Telehealth Symposium. In an interview, Health Secretary Enrique Ona expressed […]
BPO inbound solutions A majority of companies involved in business process outsourcing (BPO) offer inbound solutions to their broad range of clientele. They offer a comprehensive list of services that include customer service, technical support, web-based services, and other sales and marketing functions, among many others. These services are offered to an even more diverse […]
The new leader in software outsourcing While China continues to spearhead efforts in bulk software development outsourcing and the Philippines continues to uphold the banner for high quality IT-BPO efforts, Nigeria is ready to take part in the growing software outsourcing industry. Institute of Software Practitioners of Nigeria (ISPON) President Mr. Chris Uwaje says that […]
Telemarketing in the Philippines Does it really matter where telemarketers work from if they can deliver results? The answer is a resounding Yes! as telemarketers in the Philippines can attest. There are numerous benefits to outsourcing your telemarketing functions against hiring home-based telemarketers. Below are some of them: • Expertise While home-based telemarketers may have […]
Business process outsourcing (BPO) is a widely embraced practice that taps outsourced call center companies worldwide. Despite its benefits, many companies are hesitant about outsourcing as they fear they could lose their competitive edge. Below are some arguments that will prove that outsourcing offers strategic advantages. 24/7 availability across all platforms One of the most […]
Many call center services rely on lead qualification. Here’s why you should not take this service for granted. Lead generation and qualification are two common business process outsourcing (BPO) services that should go hand-in-hand. While lead generation builds interest about your products, lead qualification feeds on this interest and prepares clients for a potential sales […]
While it is common for companies to tap outsourcing in order to maximize their potential in the dynamic business scene, one visionary took the challenge further and tapped not foreigners nor onshore service providers. Instead, he turned to the Indians—native American Indians, that is. Offering diversity-driven outsourcing solutions Accenture Managing Director Randy Willis, a Native American, […]
Undeniably, outsourcing to the Philippines offers countless opportunities for a majority of businesses. The country’s outsourcing industry encompasses diverse industries, particularly the IT-Business Process Outsourcing (BPO) and Health Information Management (HIM) sectors. In fact, the local BPO industry clocked in $12 million for 2012 with the hopes of increasing the revenue to $15 million by […]