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What are the qualities of a winning call-to-action prompt?

The call-to-action prompt is a crucial component of your marketing collateral. Open Access BPO, a leader in business process outsourcing in the Philippines, lists down qualities of an effective call-to-action prompt that you can use as guide whenever you need to write one. A call-to-action (CTA) prompt is a must-have in every social media and […]

Planning essentials when setting up an e-commerce store

The goal of setting up a successful e-commerce store can be achieved with wise preparation and allocation of resources. Open Access BPO gives some planning pointers for entrepreneurs who wish to open an online store in the future.

How to create a winning landing page for your website

Landing pages are very crucial in fulfilling one’s goal of generating new leads. The moment a prospective customer reaches your website’s landing page, everything found there can influence his decision to continue browsing your site and possibly do business with you. Open Access BPO shares a few tips on how optimize your site’s landing page. […]

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Open Access BPO
Open Access BPO2 days ago
How do you make your customers feel special?

1. Speak your customer’s language
2. Call back when you say you will
3. Say “please” and “thank you”

Here are seven more ways #CustomerService experts enhance customer experience and win customers' trust: https://buff.ly/3gZWV20

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO6 days ago
An agile #CallCenter can turn interactions in the most competitive industries into long-lasting relationships. This allows brands, especially #startups, to meet the rapidly changing demands of their market.

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Open Access BPO
Open Access BPO7 days ago
73% of customers prefer #LiveChat as their go-to channel for #CustomerSupport. This saves businesses time and expenses for higher productivity.

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#WeSpeakYourLanguage
Open Access BPO
Open Access BPO7 days ago
Open Access BPO's #IT infrastructure was designed to adapt and integrate new technologies and features to meet market demands and client needs.

Learn more about how we can future-proof your #offshore operations: https://buff.ly/3e3uAWV

#WeSpeakYourLanguage #SmartRedundancy
Open Access BPO
Open Access BPO2 weeks ago
Maintaining regular communication with customers can help you earn their trust. This is essential when delivering value-added #CustomerService.

Here are tips to make #CustomerCare even more special for your consumers: https://buff.ly/3xjM2h9

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Open Access BPO
Open Access BPO2 weeks ago
Open Access BPO adopts #DataSecurity solutions and adheres to #InfoSec industry standards to proactively face emerging digital threats.

Ensure frictionless customer journeys through #SmartRedundancy: https://buff.ly/3xitA8E

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