How the iPhone 6 and the Apple Watch can impact marketing strategies

OABPO Blog Team Published on September 11, 2014

How the iPhone 6 and the Apple Watch can impact marketing strategies- Open Access BPO
Apple just introduced the newest additions to its product line, and much has already been said about what the iPhone 6, iPhone 6 Plus, and Apple Watch have in store for the marketing sphere. For the rest of the consumerist population, the devices are anticipated for their new design and features. But for marketing strategists, Apple s larger phones and small-screened watch bring opportunities for businesses to optimize their digital marketing strategy.

Size matters

How the iPhone 6 and the Apple Watch can impact marketing strategies- Open Access BPO---

Gone are the days when Apple ads focus on how the smaller and older iPhone models have the perfect size for swiping, typing, and other mobile phone activities. With the new Apple smartphones now taking pride in much bigger screens, we are left to ask: what can a 4.7-inch iPhone 6 and 5.5-inch iPhone 6 Plus bring to the marketing battlefield?

It s not really hard to connect the dots between having giant screens and better marketing opportunities. Simply put, the new iPhone models will allow marketers to make use of much larger ad formats and richer media tools, such as videos and display ads, in advertising brands. The truth is, nobody likes to browse the web or play an online game on a tiny screen. Since users can now have a better experience in using their iPhone for online activities, marketers can take advantage of the increased mobile engagement of consumers by investing more in digital advertising.

Apple s new smart watch can also be a promising tool for marketers to communicate with consumers. Businesses should begin exploring how a wearable product can be the key to getting closer with their target audience, especially since the Apple Watch can be potentially in demand with fitness-conscious users.

Software tweaks and new features

The upcoming iOS 8 software update promises a much improved notifications system. The update now lets users take action on notification banners without having to leave the app that they are using. This interactive feature of iOS 8 s Notification Center not only makes app and new content alerts easier to access or open; it also makes the notification process more dynamic for users since they can take an action instantaneously.

For marketers, this is good news. This enhancement means that marketing content published on social apps and other digital platforms can now reach your audience faster. Consumers can now decide and react on your teasers, new blog post notifications, e-mail newsletters, and other marketing efforts in a much quicker manner, making the marketing-buying cycle shorter and faster to accomplish. Marketers must, however, be careful not to abuse this feature since consumers, especially Apple Watch users, may not take the frequent updates in a positive light.

The iPhone 6 and iPhone 6 Plus also come with near-field communication (NFC) feature. This enables iPhone users to use their smartphones for mobile payments through the service called Apple Pay. The service allows individuals to store credit card information on their phone and settle payments with just a single swipe. Needless to say, retailers must gear themselves up for this new smartphone function if they want to open doors to more customers.

How the iPhone 6 and the Apple Watch can impact marketing strategies- Open Access BPO--

The introduction of the new iPhone models and Apple Watch, along with their special features, is a promising breakthrough for marketers wanting to maintain a direct engagement with customers at the very point of purchase.

Marketers, as early as now, must think of ways on how the improved screen real estate and portability of the devices can pave way for better consumer interaction. Whether it s done over a mobile-optimized website or a visual photo or video platform, producing digital advertisements according to the new smartphone features can direct more profits to businesses.

With promising innovations like Apple Pay at hand, the future of marketing and retailing is bright. These new offers from Apple empower marketers to hold accountability on the entire purchasing process, from producing ads and making sure users see them all the way to eliciting consumer action and ending it with an actual purchase.

Join us on facebook
Open Access BPO 15 hours ago
𝗖𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝘀𝗵𝗿𝗶𝗻𝗸𝗮𝗴𝗲 refers to the time within which agents are being paid even if they're unable to assist customers.

Here are some tips to minimize shrinkage by optimizing your agents' time and boosting #productivity: https://buff.ly/40iGKlH

----------
Contact us for our tried-and-tested processes to target shrinkage and improve #CustomerExperience: https://buff.ly/4jcIPYV

#WeSpeakYourLanguage
#CustomerService #CustomerSupport
Open Access BPO 17 hours ago
Delivering exceptional #CustomerService through an outsourced #CallCenter hinges on a dedicated and motivated agent workforce.

However, the inherent pressures of this demanding role can lead to burnout, significantly impacting the quality of service your brand provides.

Here are key indicators that your #CustomerExperience team may be struggling: https://buff.ly/4jhS8qo

----------
Our processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/4hbt3vn

#WeSpeakYourLanguage
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 19 hours ago
#CustomerExperiences can be a minefield for brands, with many struggling to consistently deliver truly satisfying interactions.

But don't despair! A genuine apology can be the key to salvaging a situation and rebuilding trust.

See how a well-crafted apology can transform a negative experience into a positive one on our blog: https://buff.ly/4hf47Du

----------
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/4jbJE4b

#WeSpeakYourLanguage
#CallCenter #CX #OutsourcingCallCenter
#CustomerServiceCallCenter
Open Access BPO Yesterday
Multinational call center, Open Access BPO, demonstrated its commitment to social responsibility by organizing a community feeding program in Makati.

Read more: https://buff.ly/3C6GEVZ

The initiative, fully funded by the company, saw active participation from numerous Team OABPO Manila volunteers who dedicated their time and effort to prepare and distribute warm, nutritious meals to those in need.

From meal preparation to distribution, team members were actively involved in every stage of the program. This annual outreach program exemplifies Open Access BPO's dedication to making a positive impact on the community.

----------
Open Access BPO fosters a culture of giving back, empowering employees to make a positive impact.

Contact us to learn how these programs benefit our teams and strengthen our partnerships: OpenAccessBPO.com

#WeSpeakYourLanguage
#OABPOcares
Open Access BPO 5 days ago
The holiday season has always been an exciting and profitable time for #CallCenters.

Along with all its holiday activities, however, is a type of exhaustion that may affect your agents' performance even after the holiday season is over.

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝘁𝗶𝗽𝘀 𝗳𝗼𝗿 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗮𝗴𝗲𝗻𝘁𝘀 𝗳𝗿𝗼𝗺 𝗳𝗲𝗲𝗹𝗶𝗻𝗴 𝗯𝘂𝗿𝗻𝘁 𝗼𝘂𝘁: https://buff.ly/4h5CjBp

----------
We build strategies that empower people with a culture of employee care, with opportunities to grow and thrive: https://buff.ly/4fRY2vq

#WeSpeakYourLanguage
#EmployeeManagement #CustomerExperience
#CX #CustomerSatisfaction #CSat
#CallCenterManagement #CompanyCulture
Open Access BPO 6 days ago
Open Access BPO continues to live up to its commitment to compassion by organizing a food drive for vulnerable members of the Makati City community.

Volunteers distributed free meals, ensuring that no one felt left out as the year 2024 drew to a close.

Learn more about this initiative here: https://buff.ly/3DLz8QZ

----------
Open Access BPO fosters a culture of giving back, empowering employees to make a positive impact.

Contact us to learn how these programs benefit our teams and strengthen our partnerships: OpenAccessBPO.com

#WeSpeakYourLanguage
#OABPOcares