Philippine Call Center to Run for a Cause Once Again in NYC Marathon

OABPO Blog Team Published on October 30, 2017

MAKATI CITY, Philippinesโ€”Open Access BPO, an international multilingual call center based in the Philippines, is once again flying representatives to the world’s most prestigious marathon, the TCS New York City Marathon, to be held on November 5.

Open Access BPO, in its second year as a major sponsor of cause-driven nonprofit Ryan’s Run, seeks to engage its long-time employees by both tapping into their passion for running and enabling them to participate in an important cause.

Ryan’s Run, an official Silver Charity Partner of the 2017 NYC Marathon, seeks to spread awareness and help nonprofit healthcare system Allied Services in improving the lives of people with disabilities, life-changing injuries, and chronic illnesses.

As it renews its drive to help Ryan’s Run, Open Access BPO is sending four of its employees to the biggest running event in the world. These are returning runner Leo Penas and new representatives Liezel Barbosa, Leonisa Cantos, and Ezekiel Narcelles.

“We always make an effort to allow our employees to contribute to causes that will have a larger impact.” said Director of Marketing Matthew Narciso.

“Additionally, we have consistently searched for ways to allow members of the Open Access family to experience opportunities to push past their own limits. As a part of the two aforementioned goals, we love sending our call center agents to participate in the New York marathon as it allows us to contribute much needed funds to reputable charities and allow them to represent the Philippines on the world stage.”

The continuing partnership between Open Access BPO and Ryan’s Run speaks directly to both parties’ dedication in helping disadvantaged people.

About Open Access BPO

Since its inception in 2006, Open Access BPO evolved from being a telemarketing company into an all-encompassing offshoring solutions firm specializing in multilingual customer service and content moderation solutions.

Today, the American company extends its expertise to both growing enterprises and established international brands from its offices in Makati and Davao City in the Philippines, Taipei, Taiwan, and Xiamen City, China. Its more than 800 employees concentrate on providing a wide range of outsourcing solutions, including multilingual customer support options.

Gaining momentum as a frontrunner in multilingual solutions, Open Access BPO dedicates itself to providing premium solutions to its partners, allowing them to focus on their core competencies. It also publishes white papers and case studies that tackle various aspects of outsourcing to aid business owners in understanding the larger offshoring industry.

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Open Access BPO 17 days ago
Inclusive corporate cultures aren't built by accident, they are cultivated through continuous dialogue.

We recently brought our global teams together (both onsite at our Makati headquarters and virtually across our Davao, Taipei, and Las Vegas offices) for a dedicated Pride Talk focused on championing allyship and open communication in the workplace.

Led by Psychologist Riyan Portuguez, ๐˜ฝ๐™š๐™ฎ๐™ค๐™ฃ๐™™ ๐™ฉ๐™๐™š ๐™๐™–๐™ž๐™ฃ๐™—๐™ค๐™ฌ: ๐˜พ๐™ง๐™š๐™–๐™ฉ๐™ž๐™ฃ๐™œ ๐™Ž๐™–๐™›๐™š ๐™Ž๐™ฅ๐™–๐™˜๐™š๐™จ ๐™๐™๐™ง๐™ค๐™ช๐™œ๐™ ๐˜ผ๐™ก๐™ก๐™ฎ๐™จ๐™๐™ž๐™ฅ focused on actionable frameworks to strengthen our culture of openness.

By engaging our cross-border teams in these crucial conversations, we improve workplace collaboration and ensure that every member of Team Open Access feels empowered to contribute authentically.

Cultivating an environment of safety and equality remains one of our highest priorities as a global organization.

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Sharing a simple, but meaningful, #PrideMonth message from Open Access Vice President, Joy Sebastian as we continue the celebration with our wider community.

Pride is about belonging, respect, and creating a workplace where everyone feels seen, valued, and supported living their authentic truths. This week is a reminder that inclusion is something we build together, every day, through understanding, openness, and genuine connection.

At #OpenAccess, we stand with our #LGBTQ+ community and reaffirm our commitment to a culture where everyone can show up as their full selves at work and beyond.

Happy Pride!

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Open Access BPO recently traded desk time for running shoes, turning Ayala Avenue in Makati City into a wellness zone for its team, families, and friends during the company's Fun Run 2026 on May 24.

Participants took on everything from a high-energy 10K run to a relaxed 1K stroll with their pets.

In an industry where burnout is an identified risk, events like this show what actual support for employee well-being looks like in practice.

Read the complete recap here to see how we champion employee wellness:
https://buff.ly/SOtZdIT

Instead of just talking about culture on paper, getting everyone out on the pavement builds the kind of genuine connection that keeps a team strong and motivated.

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When things go wrong, a hollow response can drive customers away, but a sincere, well-timed apology can actually strengthen long-term loyalty.
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๐—˜๐—ณ๐—ณ๐—ผ๐—ฟ๐˜๐—น๐—ฒ๐˜€๐˜€ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ถ๐˜€ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฐ๐˜๐—ฒ๐—ฑ.
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