Philippine wages to rise next year

Philippine wages to rise next year

OABPO Blog Team Published on November 10, 2014

Philippine-wages-to-rise-next-year
A survey conducted by professional services firm Towers Watson revealed that salaries in Asia are expected to rise in 2015, with the Philippines expecting 7% growth following the employment boost brought by Philippine call centers.

According to Vangie Daquilanea, data services manager of the firm s Philippine leg, foreign investments made by clients of business process outsourcing (BPO) and other major industries will allow companies to justify wage hikes.

“Philippine companies salary increase budget/projection for 2015 is similarly placed with how the rest of the countries in Asia Pacific are budgeting the salary increase at seven percent. With the country s continued economic growth forecast and foreign investment continue to flow in, companies are able to justify a good salary increase for their performing employees,” Daquilanea said.

Philippine-wages-to-rise-next-year--Open-Access-BPO--Philippine-Call-Centers

The pharmaceutical sector will experience the highest increase in the continent, with an average of 6.7%. Vietnamese pharmacists are the ones who ll be expecting the biggest raise, as the increase in Vietnam is seen to reach 12%, followed by India (11.5%) and China (8.9%).

There s also a positive expectation for all job levels in the Asian tech industry, as raises are seen to average at 6.6%, up a bit from the expected 6% for the year 2014.

Sambhav Rakyan, Towers Watson Asia Pacific s data services practice leader said that the forecast for the technology sector indicates the industry s rebound from the “cost pressures of the past with new-age technology companies wooing the top talent with high salaries, flexible and ‘cool’ work environments. Retaining suitable talent becomes all the more important in light of reliance on innovation for maintaining competitive advantage in the market.”

As funds for salary increase stabilize in the region, businesses need to be careful in assessing where to spend their limited budgets, according to Rakyan.

“Differentiating between your crucial skill talent, high potentials, and average performers is becoming more essential than ever to ensure best use of your budget,” he added.

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO9 hours ago
#CustomerService metrics indicate the level of service your brand is capable of providing.
They can also reveal just how effective your strategies are, including your
• staffing
• training
• quality assurance, and
• service/people management.

Metrics are more diagnostic than curative: https://buff.ly/3RiolyQ

----------
Make dismal #CustomerService a thing of the past when you outsource your #CustomerSupport needs: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CallCenterOutsourcing #CallCenters
#CustomerExperience
Open Access BPO
Open Access BPO1 day ago
Customers appreciate brands with #eCommerce websites that have #LiveChatSupport because of its convenience, speed, and humanized interaction.
You need to optimize these 4 features to make your #ChatSupport exceptional: https://buff.ly/3fhVflL

----------
Upgrade #CustomerExperience with our 24/7 multichannel #CustomerSupport solutions: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #eCommerce
Open Access BPO
Open Access BPO5 days ago
#Repost | Team Allied Services and You:
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 is once again supporting #RyansRun during the TCS New York City Marathon this November.

Ryan's Run is a nonprofit organization and NYC Marathon Charity Partner. This #sponsorship supports #charity healthcare system Allied Services and their goal to improve the lives of people with disabilities, life-changing injuries, and chronic illnesses.

Photo shows Open Access BPO CEO Ben Davidowitz presenting the multilingual #CallCenter's donation to Allied Services' Jim Brogna and Steve Davidowitz.

----------
Open Access BPO is a multilingual call center with locations in both the Philippines and the United States. The company’s Chief Operating Officer, Ben Davidowitz, grew up in Kingston, PA. His brother, Steve, has been part of the charity campaign since its inception in 2010, and will be running the TCS New York City Marathon once again this year as part of Team Allied Services and You. He will be joined by an Open Access BPO employee.

Thank you @openaccessbpo

#openaccessbpo #teamalliedservicesandyou #pinoyrunner
#tcsnycmarathon #partnership #support #WeSpeakYourLanguage
#NYCMarathon2022
Open Access BPO
Open Access BPO7 days ago
Open Access BPO, in partnership with the Philippine Red Cross, is holding a #BloodDonation drive on September 28.

Employees who haven't signed up as #BloodDonors may do so by filling out this form: https://buff.ly/3dvNyI6

𝗦𝗮𝘃𝗲 𝗮 𝗟𝗶𝗳𝗲 𝗕𝗹𝗼𝗼𝗱 𝗗𝗿𝗶𝘃𝗲 𝟮𝟬𝟮𝟮
September 28 | 10:00 AM - 3:00 PM PST
Open Access BPO Makati, Glorietta 2 site lobby

#WeSpeakYourLanguage
#DonateBlood
Open Access BPO
Open Access BPO1 week ago
#Gamification works to create healthy competition and camaraderie among your #CallCenter agents while ensuring productivity and high quality support for your customers.

But it only works if done right. Here are several tips you can use to gamify your contact center: https://buff.ly/3dvR6Kt

----------
Ensure high quality support for your customers: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO1 week ago
Having a branded #CustomerService strategy sets your business apart from others, helping grow your customers base and enhancing #CustomerExperience.
Here's how you can develop a branded customer service strategy: https://buff.ly/3Smzv6A

----------
Outsource #CustomerDelight without losing your #BrandIdentity: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerSupport #branding
Open Access BPO