Social media marketing highlights from the Facebook Developer Conference

Julie Pearl Published on March 27, 2015

Mark-Zuckerberg-keynote-at-Facebook-Developer-Conference-2015
Yesterday concluded the 6th Facebook Developer Conference, or F8, where the social network gathers business leaders and developers for an annual conference concentrating on Facebook s latest innovations. While the session topics center mainly on how Facebook can provide developers a smoother experience, some announcements would definitely delight marketers.

This year s event could redefine the way you do social media marketing on today s leading social networking platform. So if you missed the Facebook F8, here are some highlights that every marketer should know:

Facebook Messenger (plus a lot more)

Facebook--Messenger--with-Everlane-integration-mobile-app--full

Facebook’s own messaging tool can now serve as a developing platform. It will allow developers to put additional fun and interactive functionalities such as doodling, voice messaging, and GIF sharingโ€”much like what WeChat and Viber offer. With this update, it might not be long before Facebook Messenger positions itself in direct competition with independent messaging apps.

Facebook is also expanding its e-commerce reach by offering Messenger as a one-on-one communication tool between brands and customers. LA-based retailer, Everlane, will pioneer this function by letting buyers receive a receipt, view shipping information, track deliveries, and change orders through a Facebook Messenger button on the Everlane website.

Another significant change is that brands can now push GIFs directly to their followers. Once rolled out, promotional messages and teasers, as well as announcements like weather reports and sportscasts, can now be delivered in a richer format to your community.

Analytics for app installs

If you ll notice, some of the most prominent ads you d encounter on your News Feed are those from apps, making it easy for users to install third-party apps directly from Facebook. With 3.5 billion apps installed through the social network, Facebook is building on the momentum by launching analytics for developers and marketers to see more information about how their apps are faring. It will now be easier for you to gauge who really checks out, opens, and installs your apps.

Embedabble and spherical videos

Facebook will further step into YouTube territory by letting users embed Facebook videos on other websites. What s more is that the social networking giant launched spherical videos or 360-degree clips shot with 24 cameras. The experience will be much like what Google Street View offers, in the sense that users will be able to view videos in different ways, particularly through a 3D experience.

 

 

[Image credit: Facebook]

OABPO-Julie Author
As one of Open Access BPO's content writers, Julie Pearl shares her BPO knowledge through her blog posts, research papers, and other resources. She writes about outsourcing news and call center management tips and insights.
Join us on facebook
Open Access BPO Yesterday
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น๐—น๐˜† ๐—ต๐—ผ๐˜€๐˜๐—ฒ๐—ฑ ๐—ฎ ๐˜๐—ฎ๐—ฟ๐—ด๐—ฒ๐˜๐—ฒ๐—ฑ ๐—ผ๐—ฝ๐—ฒ๐—ป ๐—ต๐—ผ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ป ๐— ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฑ, ๐—ฎ๐˜ ๐—ถ๐˜๐˜€ ๐— ๐—ฎ๐—ธ๐—ฎ๐˜๐—ถ ๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ, ๐—ณ๐—ผ๐—ฐ๐˜‚๐˜€๐—ถ๐—ป๐—ด ๐—ผ๐—ป ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฎ๐—ด๐—ฒ๐—ป๐˜ ๐—ฟ๐—ผ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜†'๐˜€ ๐—ณ๐—น๐—ฎ๐—ด๐˜€๐—ต๐—ถ๐—ฝ ๐—ณ๐—ถ๐—ป๐˜๐—ฒ๐—ฐ๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ.

The ๐‚๐’๐‘ ๐„๐ฑ๐ฉ๐ซ๐ž๐ฌ๐ฌ ๐‡๐ข๐ซ๐ข๐ง๐  ๐„๐ฏ๐ž๐ง๐ญ streamlined recruitment, attracting a diverse pool of qualified candidates. Attendees participated in structured assessments, with many progressing to client interviews and nearing onboarding.

To enhance the candidate experience, Open Access BPO offered show-up incentives, complimentary meals, sign-on bonuses, and referral bonuses for current employees. A raffle with travel and shopping vouchers further contributed to the event's engagement.

This initiative underscores Open Access BPO's commitment to securing top-tier talent for its clients and will inform future hiring strategies.

#WeSpeakYourLanguage
#OABPOcareers
Open Access BPO Yesterday
Customer satisfaction surveys are goldmines, but only if you use them right.

Don't let your data gather dust! Get practical steps to turn survey results into actionable improvements by visiting: https://buff.ly/Ljjfw9X

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Ready to elevate your #CustomerExperience?

Connect with our #CX experts today and let us help you implement these strategies: https://buff.ly/30QwHuQ

#WeSpeakYourLanguage
#CustomerSatisfaction #CSat
#CustomerSuccess #CallCenter
Open Access BPO 2 days ago
๐——๐—ฎ๐˜ƒ๐—ฎ๐—ผ ๐—˜๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ๐˜€ ๐—๐—ผ๐—ถ๐—ป ๐—™๐—ผ๐—ฟ๐—ฐ๐—ฒ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐—ฅ๐—ฒ๐—ฑ ๐—–๐—ฟ๐—ผ๐˜€๐˜€ ๐—ถ๐—ป ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—•๐—น๐—ผ๐—ผ๐—ฑ ๐——๐—ผ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ

Open Access BPO's dedication to community welfare was evident on February 21, as our Davao team hosted the first leg of our annual blood donation drive in partnership with the Philippine Red Cross.

Employees generously volunteered at the Matina office lobby, contributing a significant amount of blood to the humanitarian organization.

According to the Davao Clinical Services Team, this donation could potentially save over 30 lives.

Open Access BPO is committed to continuing this vital partnership and making an even greater difference in the years to come.

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Open Access BPO actively promotes community involvement in the workplace by supporting the annual blood donation activity among other causes.

๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ๐˜ด ๐˜ฎ๐˜ฆ๐˜ฎ๐˜ฃ๐˜ฆ๐˜ณ๐˜ด ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ ๐˜–๐˜ˆ๐˜‰๐˜—๐˜– ๐˜‹๐˜ข๐˜ท๐˜ข๐˜ฐ ๐˜ง๐˜ข๐˜ฎ ๐˜ฅ๐˜ฐ๐˜ฏ๐˜ข๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ๐˜ช๐˜ณ ๐˜ฃ๐˜ญ๐˜ฐ๐˜ฐ๐˜ฅ ๐˜ต๐˜ฐ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ค๐˜ข๐˜ถ๐˜ด๐˜ฆ.

#WeSpeakYourLanguage
#OneWithHealth
Open Access BPO 2 days ago
The future of #customerexperience is all about staying ahead, not catching up.

That means developing #CustomerSupport strategies that anticipate your customers' needs and provide the best #CX for them.

How will you set your business up for success, then?
Let our checklist get you up to speed: https://buff.ly/BJv7DuS

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Embracing what the future holds becomes a whole lot easier with the help of Open Access BPO's proactive #outsourcing solutions.

Don't get left behind. Boost your brand's efficiency and #CustomerSatisfaction with our #CallCenter, back office, and #KPO services

Let's talk about your brand's needs and how we can help: https://buff.ly/gsq2uXV

#WeSpeakYourLanguage
Open Access BPO 3 days ago
This #WomensMonth, Open Access BPO stands in solidarity with women around the globe.

We acknowledge the profound impact women have made throughout history and continue to make today. We believe that true progress is achieved through collaboration and collective action. That's why we're proud to #AccelerateAction, working alongside our employees, partners, and communities to create a more equitable and inclusive world.

We're committed to fostering environments where women can thrive, lead, and inspire.
Let's work together to ensure that progress is not just a moment, but a lasting movement.

#WeSpeakYourLanguage
#OABPOonWomensMonth
#WomensMonth2025
Open Access BPO 6 days ago
As the month of Ramadan commences, Open Access BPO extends its sincere best wishes to our employees, clients, and partners who are observing this holy time.

We recognize and respect the significance of Ramadan, a period of reflection, prayer, and community.

May this month bring you peace, spiritual growth, and fulfillment.

#WeSpeakYourLanguage
#OABPOonRamadan