The Philippines is confident that its six-year revenues (from 2010 to 2016) can amount to $25 billion, thus fulfilling the goals stated in its industry roadmap. The Philippines information technology...
If you’re looking for a job, why not try the outsourcing sector? Philippine call centers are offering up to 1.2M jobs, says DOLE. The Philippines Department of Labor and Employment...
BPO companies, with their ability to attract foreign investments and generate billions of revenues, may be the key in establishing a free economy in the Philippines. If the Philippines wants...
Fourteen of India’s top 15 IT-BPM companies are already operating from the Philippines. And soon, we re bound to see even more of them. The Philippines and India, the two...
That call centers will soon be obliterated by smart robots isn t a new issue, but the debate is becoming even more pervasive. The Economist predicts that robots may soon...
In order to create more knowledge-based jobs, the Philippine call centers must embrace the big data revolution. The emergence of big data is supposed to help brand managers enhance the...
The Philippines aims to maintain its footing as one of the world s best outsourcing destinations, and sustaining this momentum is the biggest challenge. The Philippines’ business process outsourcing (BPO)...
It seems that the Philippine business process outsourcing (BPO) industry is never running out of good news and laudable developments. The Information Technology-Business Process Association of the Philippines (IBPAP) is...
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.
#AIโpowered CX #outsourcing helps founders and teams keep pace by combining #automation for routine tasks with human expertise for complex interactions.
The result? Faster resolutions, leaner operations, and a support model that flexes with demand.
If you're building a business that's ready to scale smarter, this is worth a read!
๐ Discover how AIโpowered CX outsourcing helps startups grow without the usual growing pains: https://buff.ly/dGWZu9q
Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.
On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.
We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.
Inclusive corporate cultures aren't built by accident, they are cultivated through continuous dialogue.
We recently brought our global teams together (both onsite at our Makati headquarters and virtually across our Davao, Taipei, and Las Vegas offices) for a dedicated Pride Talk focused on championing allyship and open communication in the workplace.
Led by Psychologist Riyan Portuguez, ๐ฝ๐๐ฎ๐ค๐ฃ๐ ๐ฉ๐๐ ๐๐๐๐ฃ๐๐ค๐ฌ: ๐พ๐ง๐๐๐ฉ๐๐ฃ๐ ๐๐๐๐ ๐๐ฅ๐๐๐๐จ ๐๐๐ง๐ค๐ช๐๐ ๐ผ๐ก๐ก๐ฎ๐จ๐๐๐ฅ focused on actionable frameworks to strengthen our culture of openness.
By engaging our cross-border teams in these crucial conversations, we improve workplace collaboration and ensure that every member of Team Open Access feels empowered to contribute authentically.
Cultivating an environment of safety and equality remains one of our highest priorities as a global organization.