3 Smart ways to generate better leads for your business

3 Smart ways to generate better leads for your business

OABPO Blog Team Published on August 20, 2014

It s no secret that business growth highly depends on the ability of a business to attract new customers and retain them. Without quality leads, your call center support services can t help you gain a stronger foothold in the market. But how exactly can quality lead generation be done when it s almost impossible to filter a broad audience and identify individuals who can be your potential customers?
The first thing you need to do is stop worrying about the sales. You need to step back and think about how you can improve the quality of prospects that will be increasing revenues for you. Once you do and offer your prospects with good products or services, then your sales will boost naturally.
In other words, you need to improve the sales pipeline in order to see bigger numbers on your income report. Here are three ways you can improve the quality of your lead generation:

1. Get to know your ideal customers

male-hand-holding-network-people

In order to focus your lead generation efforts on people who you want to do business with, you need to know where they are, what interests them, and how you can catch their attention. On which corner of the Web can they be found? What kind of content will spark their interests? Sometimes it s also about creating a network of customers who can serve as your marketing advocates. Encourage your loyal brand supporters to share content to their own circles through social media contests.

2. Use content marketing to attract your target audience

smiling-female-customer-supprt

Content marketing is a powerful tool for comprehensively relaying a message to your ideal customers. Through blog posts, articles, and viral content shared on social media, you can give them reasons to get to know you more. Your social marketing should be about interacting with the general audience while strategically attracting the ones who can be quality leads for your business. Your content should express how you can help your ideal customers solve their problems. This is how you can focus your marketing efforts on them.

3. Create compelling calls-to-action

happy-female-customer-looking-at-laptop

If you are successful in formulating the right marketing reasons and directed your efforts to the right places, there is only one marketing task left for you to do: win your prospects with a strong call-to-action. If you know your target customers well, you must also know how to convince them to respond to your marketing invitation. A call-to-action is the door that separates your target audience from your website. You must make it attractive enough for them to go through in order to officially initiate the sales process.

The secret ingredient in ensuring quality lead generation is focus. You must focus your marketing efforts on the quality of leads being generated, and not on the quantity of prospects gained. Without the right focus, you can still attract customers and drive website traffic. But the ones you attract may not be the right customers after all. By following these tips, you can make sure that your social marketing strategies will reach the people you had in mind when you were formulating your marketing plans.

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#Repost | Team Allied Services and You:
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 is once again supporting #RyansRun during the TCS New York City Marathon this November.

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Open Access BPO is a multilingual call center with locations in both the Philippines and the United States. The company’s Chief Operating Officer, Ben Davidowitz, grew up in Kingston, PA. His brother, Steve, has been part of the charity campaign since its inception in 2010, and will be running the TCS New York City Marathon once again this year as part of Team Allied Services and You. He will be joined by an Open Access BPO employee.

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#Gamification works to create healthy competition and camaraderie among your #CallCenter agents while ensuring productivity and high quality support for your customers.

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