3 Smart ways to generate better leads for your business

3 Smart ways to generate better leads for your business

OABPO Blog Team Published on August 20, 2014

It s no secret that business growth highly depends on the ability of a business to attract new customers and retain them. Without quality leads, your call center support services can t help you gain a stronger foothold in the market. But how exactly can quality lead generation be done when it s almost impossible to filter a broad audience and identify individuals who can be your potential customers?
The first thing you need to do is stop worrying about the sales. You need to step back and think about how you can improve the quality of prospects that will be increasing revenues for you. Once you do and offer your prospects with good products or services, then your sales will boost naturally.
In other words, you need to improve the sales pipeline in order to see bigger numbers on your income report. Here are three ways you can improve the quality of your lead generation:

1. Get to know your ideal customers

male-hand-holding-network-people

In order to focus your lead generation efforts on people who you want to do business with, you need to know where they are, what interests them, and how you can catch their attention. On which corner of the Web can they be found? What kind of content will spark their interests? Sometimes it s also about creating a network of customers who can serve as your marketing advocates. Encourage your loyal brand supporters to share content to their own circles through social media contests.

2. Use content marketing to attract your target audience

smiling-female-customer-supprt

Content marketing is a powerful tool for comprehensively relaying a message to your ideal customers. Through blog posts, articles, and viral content shared on social media, you can give them reasons to get to know you more. Your social marketing should be about interacting with the general audience while strategically attracting the ones who can be quality leads for your business. Your content should express how you can help your ideal customers solve their problems. This is how you can focus your marketing efforts on them.

3. Create compelling calls-to-action

happy-female-customer-looking-at-laptop

If you are successful in formulating the right marketing reasons and directed your efforts to the right places, there is only one marketing task left for you to do: win your prospects with a strong call-to-action. If you know your target customers well, you must also know how to convince them to respond to your marketing invitation. A call-to-action is the door that separates your target audience from your website. You must make it attractive enough for them to go through in order to officially initiate the sales process.

The secret ingredient in ensuring quality lead generation is focus. You must focus your marketing efforts on the quality of leads being generated, and not on the quantity of prospects gained. Without the right focus, you can still attract customers and drive website traffic. But the ones you attract may not be the right customers after all. By following these tips, you can make sure that your social marketing strategies will reach the people you had in mind when you were formulating your marketing plans.

Leave a Reply

JOIN US ON FACEBOOK
Open Access BPO
Open Access BPO5 hours ago
Understanding cultural diversity is essential for businesses catering to international markets. Find out why cultural competency matters in #multilingual #customerservice: https://bit.ly/3EwAQkN

Get 24/7 multilingual #callcenter support: https://bit.ly/3owVBHw

#WeSpeakYourLanguage #outsourcing
Open Access BPO
Open Access BPO24 hours ago
#Ecommerce businesses and physical stores are busiest during the holiday season. Check out these 5 ways you can boost #CustomerExperience for your shoppers: https://bit.ly/3rCpkkb

Outsource your #CustomerSupport and #BackOffice needs: https://bit.ly/3DsTGaX

#WeSpeakYourLanguage
Open Access BPO
Open Access BPO4 days ago
Does your brand's culture align with your partner call center’s? Here's how you can drive up productivity and employee engagement based on the type of organizational #culture: https://buff.ly/3EkkXxv

Message us to learn more about our culture and service offerings: https://buff.ly/3dvUG3P

#WeSpeakYourLanguage #diversity #inclusion
Open Access BPO
Open Access BPO4 days ago
Learn more about the Open Access BPO Onshore™ Solutions delivered from our Las Vegas, USA site: https://buff.ly/3G9bslw

***
Open Access BPO is a proud member of Contact Center Association of the Philippines - CCAP.

#WeSpeakYourLanguage #customersupport #contactcenter #backoffice #contentmoderation
Open Access BPO
Open Access BPO5 days ago
Surveys done by McKinsey show there are significant benefits in embracing #WorkplaceDiversity beyond lip service. Read our 6 helpful solutions for managing #diversity and #inclusion challenges at work: https://buff.ly/3onuRsZ

Contact us to learn more about our #culture and business solutions: https://buff.ly/3dec6BQ

#WeSpeakYourLanguage #callcenter #BPO
Open Access BPO