5 Holiday sale trends taking over this year’s shopping craze

Faith Ocampo Published on November 11, 2015

couple-in-a-holiday-sale-holding-red-shopping-bags
In many parts of the world, the Halloween celebrations mark the start of the much-awaited holiday season. Aside from being a great time to get together with friends and loved ones, the holidays are special for one reason: it s the perfect season for shopping!

With three, almost-consecutive holidays (Thanksgiving Day, Black Friday, and Cyber Monday) just a little over two weeks away, entrepreneurs are on the lookout for the latest business trends to maximize their holiday earnings. Although there are many different ways to celebrate this time with your customers, there are holiday sale trends guaranteed to boost your business.

Here are some of the hottest holiday shopping trends many brick-and-mortar stores are rolling out.

1. Free delivery

yellow-gift-with-red-ribbons-on-wheels

Let s face it: pricey delivery charges and minimum purchases to get free shipping are big hurdles to online shopping. But what if you can make an exception this holiday season and cut off shipping charges completely? This is exactly what Target and Best Buy are doing. Normally, these two retail giants require a minimum purchase before a buyer is tagged eligible for free shipping. But for the entire holiday season, both are willing to do away with any extra delivery charge to entice more customers to buy from them.

 

2. Online orders, easy store pickups

excited-female-shopping-with-shopping-bags

If offering free shipping isn t possible for you, you can try this one instead. The moment your customers place their orders online, you can make their shopping easier by gathering the items they want to buy. Next time they swing by your store, the only thing they need to do is pick up their stuff and pay. I m sure they ll thank you for making their shopping experience hassle-free and quick.

 

3. E-retail

couple-by-laptop-holding-credit-card

There are two kinds of holiday shoppers: those who enjoy being among a crowd of fellow deal-hunters for the full, tactile shopping experience and those who prefer to shop from the comfort of their homes. To cater to the latter, you must be able to provide an efficient online shopping platform. As they enhance the customer experience, ecommerce platforms are also capable of driving up revenues and reaching a bigger market.

 

4. Longer store hours

excited-female-wearing-santa-hat-holding-clock-and-gift

Over recent years, this strategy has been the subject of controversy. Some argue that stores must remain closed during Thanksgiving to keep the holidays sacred and to encourage families to spend more time with each other. But other stores such as Walmart, Best Buy, Macy s and others open their doors to shoppers at earlier times. If you re thinking about doing so too, make sure to weigh the pros and cons of this strategy first.

 

5. Pre-season promos

couple-in-santa-hat-rushing-to-store-on-shopping-cart

For many shoppers, the holiday sale has started a long time ago, maybe even before the Halloween kicks in. There are people who choose to do their holiday shopping during the early second half of the year to avoid the rush of fellow shoppers. If you re targeting this sector, you sure can maximize the benefits by offering pre-holiday discount and other types of promos. This will keep customers coming in your way.

This holiday season, many brands will sure be competing to generate the biggest sales and attract the biggest number of customers. It s a high-pressure time for business owners, but you can respond by rolling out some of the latest business trends enumerated above.

Join us on facebook
Open Access BPO 9 hours ago
#CustomerExperience can be complex. Even great brands stumble in delivering consistent #CX.

The difference lies in how you respond.
Discover how a sincere, well-crafted apology can rebuild trust and turn challenges into opportunities: https://buff.ly/uKPl7DV

──────────────────────────────
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/00aELro

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 6 days ago
Exceptional #CustomerService starts with the people behind every interaction.
In outsourced #CallCenter environments, sustained pressure and high expectations can lead to agent burnout, ultimately impacting customer outcomes and brand trust.

Understanding the signals early allows leaders to take proactive action. Explore the key signs your #CustomerExperience team may be experiencing burnout: https://buff.ly/3EdPl6f

──────────────────────────────
Open Access BPO's AI-powered processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/IYZcGuz

#WeAreOABPO
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 8 days ago
Thinking about taking your business global? #China's booming economy makes it a must-consider market for expansion.

But entering a new market comes with challenges. Partnering with a truly capable #outsourcing #CX company can help you navigate local consumer expectations, streamline operations, and solidify your expansion.

𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗲𝘅𝗽𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝘆𝗼𝘂𝗿 𝗱𝗼𝗺𝗲𝘀𝘁𝗶𝗰 𝗯𝗼𝗿𝗱𝗲𝗿𝘀, 𝘁𝗵𝗲 𝗖𝗵𝗶𝗻𝗲𝘀𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝘀 𝗮 𝗴𝗿𝗲𝗮𝘁 𝗰𝗵𝗼𝗶𝗰𝗲, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀: https://buff.ly/P5EmGzt

──────────────────────────────
Collaborate with an #outsourcing company in China, Taiwan, and the Philippines, where Chinese is spoken: https://buff.ly/8fdhANN

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/qFTuXYl

#WeAreOABPO #outsourcing
#MultilingualOutsourcing #CX
Open Access BPO 29 days ago
High #CallCenter turnover can quietly drain profits and hurt #CustomerExperience.

When agents leave, brands face constant hiring, long training cycles, and inconsistent service. All of these cau dents on customer trust and brand loyalty.

Learn the hidden costs of #EmployeeAttrition and how to stop the cycle: https://buff.ly/sZsV8Rd

——————————
Don't let turnover weaken your brand promise.
Ensure every support interaction reflects your brand's promise.

Our team builds stable, skilled #CustomerExperience call center teams so your brand delivers consistent, high quality #CX: https://buff.ly/FKBoGF9

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 33 days ago
𝗜𝘀 𝘆𝗼𝘂𝗿 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗵𝗲𝗹𝗽𝗶𝗻𝗴 𝘆𝗼𝘂 𝘄𝗶𝗻 𝗹𝗼𝘆𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀?

See how partnering with a #CallCenter can turn everyday interactions into loyalty-building opportunities: https://buff.ly/yzRlwvx

Outsourcing BPO support gives your team the bandwidth to focus on the full customer journey. Among many benefits, a strong #outsourcing partner can:
• Simplify every interaction
• Improve satisfaction
• Support business growth
• Provide 24/7 customer support
• Scale operations with ease
• Adapt quickly to evolving customer needs

——————————
Your #CX strategy deserves a partner who can deliver seamless, scalable support.

Open Access BPO helps businesses like yours transform every interaction into loyalty and growth.

Partner with us today and see the difference: https://buff.ly/YR2L3nz

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO
Open Access BPO 33 days ago
Customer expectations evolve fast
Ignore the signs and you risk losing customers

Learn the 5 #CustomerExperience rules that help brands stay trusted and competitive.
These practical habits can strengthen every interaction.

Read the full guide: https://buff.ly/RTD5KUx

——————————
Make every #CallCenter interaction reflect your brand’s promise.

Our team helps brands deliver exceptional #CX and inrpise lasting loyalty across every touchpoint: https://buff.ly/DzWzE7n

#CXStrategy #CustomerJourney
#Outsourcing #CallCenterServices
#BrandStrategy #BPO