5 Metrics to use in measuring content marketing success

OABPO Blog Team Published on September 8, 2014

5-Metrics-to-use-in-measuring-content-marketing-success--Open-Access-BPO
Using content marketing as your primary digital marketing strategy can definitely bring your business many benefits, especially in the areas of search engine optimization (SEO), social media engagement, and public relations. This is why the content you create should not only be valuable to your target audience, but should also be strategically distributed. Meaning, it’s not enough for you to focus on content creation. You also need to measure if your content marketing efforts are successful.

Content marketing success can never be measured by a single metric. Instead, you need to come up with a list of evaluation criteria that can help you comprehensively assess your standing as far as content marketing is concerned. Here are some areas to look at when evaluating the effectiveness of your content marketing efforts:

1. Website metrics

5-Metrics-to-use-in-measuring-content-marketing-success--Open-Access-BPO---Website-metrics

The most reliable tools in measuring content marketing success are your website analytics. Obviously, not all Google Analytics tools should be used when gauging this marketing area. The only ones that you will be needing the most are page views, crawl rates, time on site, inbound links, and bounce rates. These five website metrics will allow you to analyze website activities that are directly related to the content published on your website. They describe the extent and nature of content engagement and user experience happening in your own online portal.

2. Social media metrics

5-Metrics-to-use-in-measuring-content-marketing-success--Open-Access-BPO---Social-media-metrics

Social media remains to be the most strategic avenue to direct your content marketing efforts since most people like to read materials that are filtered according to their interests or their peers’. Moreover, social media metrics such as click-through rates, likes, comments, and shares, have great influence on SEO standing. For all of these reasons, your social media numbers are effective metrics in measuring how well your content is received by your target audience.

3. On-site social interactions

5-Metrics-to-use-in-measuring-content-marketing-success--Open-Access-BPO---On-site-social-interactions

Once traffic is driven to your site from the content you created and distributed, you need to observe the on-site engagement it generates. Even if you’re successful in driving people to your website, your marketing efforts will be rendered useless if those people don’t do anything once they reach your website. Qualitative feedback, email responses, and user discussions that contain user comments, inquiries, and criticisms are your measuring tools to see how socially captivating your published content is.

4. Lead generation and subscription

5-Metrics-to-use-in-measuring-content-marketing-success--Open-Access-BPO---Lead-generation-and-subscription

Lead generation is crucial in measuring content marketing success because it reflects how effective your content efforts are in converting people into contributors of your business revenue. Revenue is the single end goal of any marketing plan, so it makes sense to measure how many site visitors have successfully become leads upon gaining access to your content. Blog or email subscription lists are your master lists of quality leads. If people find your content valuable and agree to sign up for exclusive content privileges, you can treat them as leads that can later be convinced to do further business with you.

5. Conversions

5-Metrics-to-use-in-measuring-content-marketing-success--Open-Access-BPO---Conversions

Conversions from your leads, followers, site visitors, and subscribers illustrate the actual value of your content marketing. They signify that your efforts in creating quality content have guided people from being prospects to leads to actual paying customers. In the end, the money you gain from your content marketing marks the success of your campaigns. Since content marketing is an investment, the number of closed deals made from your content initiatives is a yardstick of your return of investment (ROI).

Monitoring the impact of your content marketing requires a multi-faceted assessment strategy. By using these areas as metrics in measuring content marketing success, you can effectively analyze results in refocusing your efforts to produce better content for your target audience.

Join us on facebook
Open Access BPO Yesterday
Ensure peak #CustomerEngagement and #CustomerLoyalty when you outsource to a truly reliable 24/7 multilingual #CustomerSupport expert.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝐬𝐨𝐦𝐞 𝐬𝐢𝐦𝐩𝐥𝐞 𝐛𝐮𝐭 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐰𝐚𝐲𝐬 𝐲𝐨𝐮𝐫 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐞𝐚𝐦 𝐜𝐚𝐧 𝐛𝐞𝐞𝐟 𝐮𝐩 𝐛𝐫𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐚𝐦𝐨𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫𝐬: https://buff.ly/4d7epU6

----------
Partner with a seasoned #CustomerCare expert, trusted by global brands: https://buff.ly/3yk9eRO

#WeSpeakYourLanguage
#CallCenter
#CustomerServiceCallCenter
Open Access BPO Yesterday
The right choice of words (and tone) can calm down and bring conversations to a better outcome...even if it's with an upset customer.

𝐇𝐞𝐫𝐞 𝐚𝐫𝐞 𝟓 𝐬𝐭𝐚𝐭𝐞𝐦𝐞𝐧𝐭𝐬 #𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐠𝐞𝐧𝐭𝐬 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐭𝐞𝐥𝐥 𝐢𝐫𝐚𝐭𝐞 𝐜𝐚𝐥𝐥𝐞𝐫𝐬: https://buff.ly/3WD05xl

----------
For #outsourcing services that build and maintain strong customer relationships: https://buff.ly/3YdB9gY

#WeSpeakYourLanguage
#CustomerExperience #CX
Open Access BPO Yesterday
𝐁𝐫𝐚𝐧𝐝𝐬 𝐮𝐬𝐞 #𝐒𝐨𝐜𝐢𝐚𝐥𝐌𝐞𝐝𝐢𝐚 𝐚𝐬 𝐞𝐱𝐭𝐞𝐧𝐬𝐢𝐨𝐧𝐬 𝐨𝐟 𝐭𝐡𝐞𝐢𝐫 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬 𝐭𝐨 𝐦𝐚𝐫𝐤𝐞𝐭 𝐭𝐡𝐞𝐢𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐧𝐝 𝐚𝐦𝐩𝐥𝐢𝐟𝐲 𝐭𝐡𝐞𝐢𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐭𝐨 𝐭𝐡𝐞𝐢𝐫 𝐝𝐞𝐦𝐨𝐠𝐫𝐚𝐩𝐡𝐢𝐜.

Content for their social platforms must meet the same level of strictness they have on their websites.

Given the 𝘴𝘰𝘤𝘪𝘢𝘭 nature of the web, here are some things you must take note of: https://buff.ly/3WzMy9I

----------
Partner with a premier #ContentModeration #outsourcing firm: https://buff.ly/4dhKR66

#WeSpeakYourLanguage
#ContentModeration
#BackOfficeSupport
Open Access BPO 2 days ago
Employee self-care is everyone's personal responsibility.
Ensuring it involves maintaining health and wellbeing, enabling employees to prevent and manage work-related stress.

Here are helpful ways to ensure employee self-care: https://buff.ly/3zMHu96

----------
Create unforgettable #CustomerExperiences for your brand.
We empower our agents to deliver exceptional service.

Outsource with us: https://buff.ly/4d1DM9F

#WeSpeakYourLanguage
Open Access BPO 3 days ago
China is one of the strongest and most dynamic economies of the world. And many overseas businesses want to tap into the #Chinese market.

If you want to expand your business beyond your domestic borders, the Chinese market may be a great choice, especially for these industries: https://buff.ly/3LylNw3

----------
Partner with an #outsourcing company with a local office in China (and Taiwan and the Philippines where the Chinese language is also spoken): https://buff.ly/3LylS2P

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/4dd7I2J

#WeSpeakYourLanguage
Open Access BPO 3 days ago
Projecting empathy and providing effective solutions are parts of the business language that will prove crucial to your #CustomerService.

Learn more about how it can make or break your #CustomerExperience goals: https://buff.ly/4fcfyeV

----------
Take your business to new heights with our 24/7 #multilingual #outsourcing solutions: https://buff.ly/4cTquMO

#WeSpeakYourLanguage
#CustomerSupport #CustomerCare