Managing your technical support team with a quota can help them maintain work quality and keep them focused on their work objectives. A quota system, however, might defeat its purpose...
Imagine having a dedicated team of professionals working around the clock to boost your sales, provide exceptional customer support, and nurture leads. That’s the power of 24/7 call center services....
The holiday season is coming to an end, but your call center outsourcing team might just be starting to relax after days of answering calls after calls from rushing customers....
Call center outsourcing can help you build a team that will bring in a significant increase to your revenues through sales services such as lead generation, digital marketing, telemarketing, and...
For 2013, experts predicted that end-users would largely dictate the IT outsourcing landscape by choosing the channel where they want services to be delivered and doing troubleshooting by themselves. Some...
Telemarketing in the Philippines is one of the best that the global outsourcing industry can offer. If you find yourself in need of sales increase, cost reduction, and qualified leads,...
It has only been six weeks since Instagram started running ads, but social media marketing experts are already seeing positive results from their marketing activities as early as now. The...
This year has been an exciting one for the social media marketing world because many trend predictions for 2013 came true and helped evolve today’s digital marketing industry. Here are...
Call center outsourcing has been helping companies grow by letting them save costs, improve customer service, and increase sales. Yet, some businesses are forced to discontinue their contract with their...
Wise entrepreneurs look for the most ideal operation site before opening for business because they know that location determines success. That’s why investors planning to open call centers in the...
On September 26, in observance of Save Sierra Madre Day, #OpenAccess and Fostering Education & Environment for Development (FEED) held Plant It Forward 2026 at the UP Laguna-Quezon Land Grant in Siniloan, Laguna.
With more than 30 volunteers planting native saplings, the initiative supported local reforestation efforts and highlighted the importance of protecting the Sierra Madre and its forests.
Observed annually on September 26 under Presidential Proclamation No. 413, Save Sierra Madre Day calls attention to the importance of conserving this vital mountain range.
How do you measure an outsourcing partnerโs true stability? Look beyond the SLA. Real commitment means sustained, need-driven investment in the community, not one-off gestures.
#OpenAccess recently partnered with Foundation of Balay Pasilungan, a non-profit oragnization in Davao, to provide essential donations and volunteer support for disadvantaged children.
This builds on our annual commitment to community impact through initiatives such as school-building, animal shelter support, and tree-planting.